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Thread: g3 in receivership?

  1. #51
    Join Date
    Jun 2014
    Location
    Montreal, Canada
    Posts
    1,932
    Rounding out my saga with G3:

    After calling their parent company who gave me a direct phone number, where I left a message. I was later instagram DMed an email of a G3 employee who resolved my issue. Following this run around they made good on their mistake, sent me the correct splitboard skins I ordered and told me I could keep the ski skins they sent me by mistake (second time in my life I have been sent free ski skins by G3!).

    That being the case, I have a pair of G3 ski skins that I don't need and none of my ski friends are in need. Willing to let them go for shipping to a mag in need.
    New in Box
    Craft Universal ski skins
    100mm width
    M length (168 to 184)

    Any takers?
    27° 18°

  2. #52
    Join Date
    Jan 2005
    Location
    Access to Granlibakken
    Posts
    11,878
    Quote Originally Posted by frorider View Post
    Got some of their all carbon adjustable poles in May, upper shaft broke on 3rd day, their CS responded pretty quickly to the email form & apparently is sending a replacement this week.
    Update: 6 weeks later, no replacement sent.

  3. #53
    Join Date
    May 2016
    Posts
    2,772
    Quote Originally Posted by danmelon View Post
    Rounding out my saga with G3:

    After calling their parent company who gave me a direct phone number, where I left a message. I was later instagram DMed an email of a G3 employee who resolved my issue. Following this run around they made good on their mistake, sent me the correct splitboard skins I ordered and told me I could keep the ski skins they sent me by mistake (second time in my life I have been sent free ski skins by G3!).

    That being the case, I have a pair of G3 ski skins that I don't need and none of my ski friends are in need. Willing to let them go for shipping to a mag in need.
    New in Box
    Craft Universal ski skins
    100mm width
    M length (168 to 184)

    Any takers?
    Oh me please! [emoji120] Sending dm
    I <heart> hot tele-moms

  4. #54
    Join Date
    Jun 2014
    Location
    Montreal, Canada
    Posts
    1,932
    Quote Originally Posted by frorider View Post
    Update: 6 weeks later, no replacement sent.
    Damn man that sucks.

    This is the number I got 604-848-8166 and the email: cameronr at genuineguidegear.com

    Good luck

    Skins on their way to Jhyatt!
    27° 18°

  5. #55
    Join Date
    Jan 2005
    Location
    Access to Granlibakken
    Posts
    11,878
    lol turns out Cameron was the CS guy who was shipping it out supposedly . I wrote him again.

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