Tgr user database hacked on aug 12

[Norseman]

Has anyone tried to change their password? I attempted to as a matter of SOP when this thread popped up but was unable to do so.

Yeah I changed mine a couple weeks ago.

[bobz]

To elaborate a little on my previous post, helpme.net may not itself be a scam site, but it's used to enable enough scams that googling did a nice job of quickly revealing what was going on (along with the usual hints, such as that they would not do simple things like provide a call-back number or send an email, or do anything to authenticate that they were actually from Apple).

Basically, the scam here was that, if gullible enough, someone would be walked through a process where they would be giving the scammers control of the phone. There are legitimate reasons for Apple (and presumably other phone and computer OS's) to provide a mechanism for this (parental control, corporate management of an employee's device, remote tech support). In the scam scenario, they'd either extract and exploit data, run rogue programs, cripple it somehow in exchange for ransom, or some combination of those things.

[old goat]

To elaborate a little on my previous post, helpme.net may not itself be a scam site, but it's used to enable enough scams that googling did a nice job of quickly revealing what was going on (along with the usual hints, such as that they would not do simple things like provide a call-back number or send an email, or do anything to authenticate that they were actually from Apple).

Basically, the scam here was that, if gullible enough, someone would be walked through a process where they would be giving the scammers control of the phone. There are legitimate reasons for Apple (and presumably other phone and computer OS's) to provide a mechanism for this (parental control, corporate management of an employee's device, remote tech support). In the scam scenario, they'd either extract and exploit data, run rogue programs, cripple it somehow in exchange for ransom, or some combination of those things.

a usual scenario with fake tech support is they take you to some harmless stuff on your device, tell you it's a lot of malware of some kind or other, and ask you to pay them to remove it. of course it can get a lot more sinister than that. We used to get that BS from iYogi, which HP at the time was using to do their legitimate tech support, but once they got their hands on you they started trying to sell you worthless shit. (Last time I dealt with HP tech support they were very helpful and very legit--HP seems to have upped their game lately. Their printers even work and they don't give you a lot of bullshit when you use refilled cartridges.)