30 people over two days and 50+ miles of riding? Considering they were bunched into a handful of groups, that's not much at all.
And yes, all (that I know of) shuttle companies need permits to operate. I imagine it would be similar with the new Palisade Plunge trail; my guess is they'd restrict shuttle trips for a while to see how things go in terms of traffic, etc.
Look at the Monarch Crest situation- Absolute Bikes (the main shuttle company in Salida) ran out of shuttle days in early September this year because so many folks were down there riding it between July-August.
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