Potential Smith I/O Lens Defect?

[matt]

Let me start off by saying that I have been skiing smith goggles since the original triads and being a goggle slut have owned multiple smith goggles over the last 13+ years and have never had an issue.

However, the inside of my I/O lens have a bunch of tiny spots/bubbles in the coating and it makes the vision looking out shit. It seams to have gotten worse over the season. I have 4 different lenses for the I/O, and only one has bad spots (green sol-x, also my favorite lens). All others have the "spots" but do not effect vision. I also looked at my prophecy green sol x lens and my wifes anthem green sol x lens and there are no issues. The red solx I/O lens is the 2nd worst but its not bad, ignitor and sensor have very spots (similar to all smith lenses) but do not impact vision.

Anyone have a similar issue?

[time2clmb]

Let me start off by saying that I have been skiing smith goggles since the original triads and being a goggle slut have owned multiple smith goggles over the last 13+ years and have never had an issue.

However, the inside of my I/O lens have a bunch of tiny spots/bubbles in the coating and it makes the vision looking out shit. It seams to have gotten worse over the season. I have 4 different lenses for the I/O, and only one has bad spots (green sol-x, also my favorite lens). All others have the "spots" but do not effect vision. I also looked at my prophecy green sol x lens and my wifes anthem green sol x lens and there are no issues. The red solx I/O lens is the 2nd worst but its not bad, ignitor and sensor have very spots (similar to all smith lenses) but do not impact vision.

Anyone have a similar issue?

The lenses come with a protective film on them that you pull off. If this is the case then let us know so we can hassle the fuck out of you. If you ignore this request of letting us know if it was the film then we reserve the right to assume it was the obvious plastic protective film that was the problem, and you will be hassled anyways. Take the fucking plastic off JONG.

[matt]

The lenses come with a protective film on them that you pull off. If this is the case then let us know so we can hassle the fuck out of you. If you ignore this request of letting us know if it was the film then we reserve the right to assume it was the obvious plastic protective film that was the problem, and you will be hassled anyways. Take the fucking plastic off JONG.

I laughed.... but no it is not not the protective film

[MJbumper1121]

None of my smith goggs have had a similar issue. However, my toaster slider sunglasses (2 different sets of lenses) have done something similar. Unfortunately, when I brought the issue to Smith, they responded saying it wasn't covered under the "lifetime warranty".... I am interested in hearing how they handle your issue.

[eshed]

The lenses come with a protective film on them that you pull off. If this is the case then let us know so we can hassle the fuck out of you. If you ignore this request of letting us know if it was the film then we reserve the right to assume it was the obvious plastic protective film that was the problem, and you will be hassled anyways. Take the fucking plastic off JONG.

Really thought it was this at first.

Don't know what to say but I do know that smith has been super awesome with warranty stuff when I've had to deal with them. Send em in. Turn around time is usually really good. Better right now than peak season. And a Goggle slut such as yourself should have a spare pair (or 4) in case snow flies in the meantime.

[Super G]

Let me start off by saying that I have been skiing smith goggles since the original triads and being a goggle slut have owned multiple smith goggles over the last 13+ years and have never had an issue.

However, the inside of my I/O lens have a bunch of tiny spots/bubbles in the coating and it makes the vision looking out shit. It seams to have gotten worse over the season. Anyone have a similar issue?

thanks for the support of Smith over the years. It sounds like the inside of your lens has accumulated some sweat and dirt and other stuff over the course of the season. Pull the lens out of the goggle and try handwashing both sides under warm water. Air dry or use the microfiber goggle bag it came with. That should do the trick and reset your lens. thanks and keep us posted.

[NatEE]

thanks for the support of Smith over the years. It sounds like the inside of your lens has accumulated some sweat and dirt and other stuff over the course of the season. Pull the lens out of the goggle and try handwashing both sides under warm water. Air dry or use the microfiber goggle bag it came with. That should do the trick and reset your lens. thanks and keep us posted.

^^^ Matt, I had the exact same problem on my I/O lenses and this fixed it. I honestly just ran it under the faucet, and it was back to normal. I believe the surface treatment Smith uses on the inside of the lens is not damaged by this (at least I did not notice any massive fogging problems after doing it, and they were are lot clearer).

[Super G]

I believe the surface treatment Smith uses on the inside of the lens is not damaged by this (at least I did not notice any massive fogging problems after doing it, and they were are lot clearer).

that is correct. Most other goggle manufacturers use a spray on anti-fog coating on the inside of the lens that can be wiped off. At Smith, we have a much better technology where we use a hydrophilic chemical treatment to create a micro-etched surface on the inner lens. These micro-grooves add more surface area to the inner lens allowing moisture to be aborbed before fog can form. We have been improving on this already awesome technology over the past season and I am stoked to say that our goggles moving forward will be even more bomber against the fog than they ever have been before. Seriously.

[matt]

thanks for the support of Smith over the years. It sounds like the inside of your lens has accumulated some sweat and dirt and other stuff over the course of the season. Pull the lens out of the goggle and try handwashing both sides under warm water. Air dry or use the microfiber goggle bag it came with. That should do the trick and reset your lens. thanks and keep us posted.

FKNA. Worked awesome, I tried cleaning previously with just the goggle bag and it didnt work. Warm water and now its like I have 4 brand new I/O lenses. Thanks again Super G. Once again proves Smith has the best goggles.