
Originally Posted by
gaijin
Can you provide approximate serial numbers? My #845 are still fine after 20ish days. My friend's #776 (778?) has been shipped to you for this.
Take notes, Rossignol and Volkl. (re: '14 Airtip, vWerks.)
Living in Japan, the world's leader in customer service, I'm rarely impressed with service stateside. So far, 4FRNT has killed it on the communication front. Keep it up.
-email response to questions within 24 hours directly from CEO.
-Shipping within one week to JP.
-Now an actual PR statement out
before rumors start flying.
Of all the gear I've destroyed or have had fail on me, this is the first time a company has actually initiated the conversation themselves making sure we're all happy.

#893 and i had to epoxy one tail back together...
You dont stop playing because you grow old, you grow old because you stop playing
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