Salomon Quest Tech inserts failure thread

[TeleThor]

Many of us are shop staff or owners. The rest of us likely know shop staff or owners well. As a former hard goods buyer and shop manager for several significant shops, I know that shops can have an impact. More importantly, if regional reps suspect a concern that will affect their business with shops in their territory, they may have a more significant impact still. I suggest the following:

1). We circulate the following letter (or a similar document) to dealers with whom we have relationships, and ask them to sign on to the letter. We then deliver the letter to the regional sales reps in the areas where signatories operate.

2). We create a compelling poster with graphics (eg a pic of TC's mangled leg) that politely defines the issue, to provide to shops who may wish to have an easy way to explain to customers why they are taking a position on Salomon products.

3). We use these materials to get buyers and owners to express their concerns on an ongoing basis, at shows, in clinics, etc. with Salomon execs and reps.

The letter:

An open letter to Salomon from retailers:

To whom it may concern:

We write to you as dealers who represent your brand, one which has historically held a strong position in our industry. As Salomon dealers, we have staked the reputation of our brands in part upon the reliability of Salomon as a company, as a brand and as a driver in this marketplace.

We have appreciated the innovation Salomon has brought to our industry, and its commitment to dealers. It is because of our cognizance of this history that we now express concern regarding the advent of the Quest boot. We are aware of the early production issues with the tech binding inserts on this boot, the injury claim and the subsequent CPSC recall. This kind of issue places our customers' faith in your products, and thus in us as dealers, at risk.

We urge Salomon to demonstrate to its customers, its dealers and the mountain sports community its continued committment to safe, quality, reliable and innovative products, as well as its commitment to its customers, by quickly and amicably resolving the outstanding claim regarding the Quest boot. We believe that such a response is critical to the maintenance of our brands, and yours. Until such time as this issue is resolved, we may reserve the right to review our relationship with Salomon in the interest of protecting our reputations with our customers and our brands.

Yours Respectfully,

(Dealer)

^^^ This seems like a good idea.

[xtrmjoe]

Loyal solly boot/binder/skis customer for on and off for 15+ years. Never again will I buy there products. I sold the boots but will keep using the 914's I have for now.

[DasBlunt]

Loyal solly boot/binder/skis customer for on and off for 15+ years. Never again will I buy there products. I sold the boots but will keep using the 914's I have for now.

"Never", until Salomon pays.

[Speedfreak]

Well played, sir.

I'm thinking "Salomonella Poisoning" with a big red ghostbusters-style "red X" across it for a die-cut sticker right now with proceeds going to Dalt. I bet those would pop up on every chairlift, helmet and pair of skis from New Hampshire to Hakuba. That should get gapers asking, and google would probably bring them right here so they could get schooled.

I'd like to get a FAILomon sticker going to match the sweet new FAILomon logos on my race boots. So glad I kept my Agents for freeskiing.

[Patches]

I liked Salomonella but I like Failomon even better.

[XXX-er]

consider it will be such an " in joke" that no one will know WTF you are trying to communicate whereas a simple " fuck salomon " in an angry script would be very much in keeping with the way you have come across in this campaign AND everyone likes fuck stickers eh?

[Todd Zander]

I have worn salomon trail and water shoes exclusively since they were first introduced some 7 years ago. here's my vote for a sticker

Help Dalton,
Screw Salomon

I think screw is more resort friendly.

[Phall]

but who wants to be friendly
I like it when people have offensive stickers on their gear. My favorite is the "I <3 mormon pussy" stickers in Utah.

[Patches]

I've thrown the f-word word around on this forum but wouldn't feel comfortable with it on my skis at a resort, wouldn't want kids and grannies to see it.

[Todd Zander]

i just messaged an old friend that does vinyl stickers....

[garyfromterrace]

I've thrown the f-word word around on this forum but wouldn't feel comfortable with it on my skis at a resort, wouldn't want kids and grannies to see it.

Yeah, I'm with patches. I wouldn't want my kid seeing me with that (that's all a 14yr old needs). Perhaps there could be a coupla versions? One for you rebel snowboarder types and another for us old responsible lame-asses.

[neck beard]

Sticker should be civil, informative and careful of libel (or what ever it is called these days).

[Todd Zander]

Plain and simple : Boycott Salomon

shows anger, but with class : F*ck Salomon
and the asterisk could be a snowflake

[XXX-er]

wow you guys don't sound very core in real life

which brings up the question I been wanting to ask for alot of pages now "do you turn off more people than you convert to your cause with a bad delivery which might include anger and/or bulshit ?" but whatever man

I think TZ has it




old yes but I think responsible would be a stretch gary ...beside 50 is the new 40 eh?

[Sessiøn]

How about

TC>Salomon

or

Just say no to Salomon

[Patches]

XXX-er, cursing around little kids and older strangers isn't core, its asinine.

People perusing this forum are inclined to view profanity as funny or irrelevant. Otherwise they'd be reading AlpineZone. And people dropping in for a visit will figure out pretty quick the posting style of most participants.

Most people are flexible both in their use of profanity and will use it in certain groups and not in others; and most people are sensitive to the context in hearing it and will evaluate the speaker accordingly. 99% of people don't mind profanity used by a standup comic at a night club, but 99% of people would be offended by profanity directed towards a 5 year old in a classroom.

[XXX-er]

It was just the devils advocate spouting bulshit but yeah swearing and anger can be a big turn off eh?

point taken

[neck beard]

XXX-er, cursing around little kids and older strangers isn't core, its asinine.

The way I read it, xxx is being sarcastic. He doesn't like the way some people have vented their opinions in this issue so far, and using the sticker wording to make the point. That is what I read into it anyway.

Anyway, the sticker should be civil.

[Patches]

No I get that- I'm defending the use of profanity and harsh statements by myself and others in this thread. I think we can vent our anger and use profanity here because it is essential a local forum; even though its accessible by anyone from anywhere, it has its own social constructs and history. And given that Dalton is a part of the community, I think even people who have an aversion to foul language in their day-to-day lives won't be terribly offended.

Epicski is only a few keystrokes away but its understood that many of the posts in this thread would be completely unacceptable (and offensive) if posted there. Same goes for taking the rhetoric found here out into a resort.

As for effectiveness, this thread has 55,000+ views so far. If all the posts were strictly informative and civil I doubt that it would have been followed as closely, and far fewer people would know about Salomon's mistreatment of Dalton.

[Todd Zander]

This is the first page that google turns up when you query "boycott salomon", atleast half of the sites on the first page refer to this incident.

I see two sets of stickers being made. Boycott Salomon , Ask me why

The paring would go well on a helmet/skis/bumper. The former used to sticker bomb lifts/small shops/places inaccessible by cleaning crews at resorts.

Im going to shoot some pool thursday night and discuss with said sticker guy.

[The Dad]

Patches speaks truth.

[garyfromterrace]

old yes but I think responsible would be a stretch gary ...beside 50 is the new 40 eh?

Aw shucks, xxx, uh.. I mean fuck yeah dudebro

TZ, patches - QFT

[Vt-Freeheel]

If you want to go for shock value, take a Sharpie and write "Fuck Salomon" on your forhead.
This will probably not get the desired result. However the "Boycott Salomon" could work well.



Google BOYCOTT SALOMON

[ACH]

Maybe the sticker should include this:



QR codes can be scanned with variety of free barcode readers available for most "smartphones"...
Links directly to whatever web page you want.
In this case: link

[XXX-er]

55000 hits and this is the 1st page you come to doesnt sound very local to me ,this is not the normal time wasting that we do on the interent what you are practising here is activism ... you want to change something

and your message can rally people or turn them off ,sure there were 55000 hits but were the viewers sympathetic? maybe they didnt like the swearing ?Maybe they thot some of the accusations was bulshit ...you really don't know ?