After over a week of heavy criticism from the backcountry community surrounding potential malfunctions with the Pieps DSP Pro and Sport avalanche beacons, Pieps has released an updated statement on the matter on their Instagram channel. If you own a Pieps DSP Pro/Sport and are at all concerned about the functionality of the device, you should send it in to their warranty department and Pieps will offer an upgrade to the latest generation of their product. In North America, this will go through Black Diamond Equipment. There is still no official recall of the product.
We know that confidence in your equipment is key. If you have any concerns about your DSP Pro/Sport, please contact us. We will offer you an upgrade to the latest generation of our avalanche transceivers.
Contact us at: email@example.com