After over a week of heavy criticism from the backcountry community surrounding potential malfunctions with the Pieps DSP Pro and Sport avalanche beacons, Pieps has released an updated statement on the matter on their Instagram channel. If you own a Pieps DSP Pro/Sport and are at all concerned about the functionality of the device, you should send it in to their warranty department and Pieps will offer an upgrade to the latest generation of their product. In North America, this will go through Black Diamond Equipment. There is still no official recall of the product.
RELATED: What's Going On With the Pieps DSP Pro and Sport?
We know that confidence in your equipment is key. If you have any concerns about your DSP Pro/Sport, please contact us. We will offer you an upgrade to the latest generation of our avalanche transceivers.
Contact us at: dsp@pieps.com
About The Author
stash member Max Ritter
I manage digital content here at TGR, run our gear testing program, and am stoked to be living the dream in the Tetons.
Felix Dunér
October 28th, 2020
Does anyone have experiences of the BT Powder model? Been offered an upgrade, but worry that the switch (which seems to be different from DSP Sport, but maybe not different enough…) might have the same problems. Thankful for input!
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November 5th, 2020
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