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Returns Policy

If you are not 100% satisfied with your TGR purchase we will gladly accept returned items. Merchandise must be returned in its original condition with all tags attached. Garments that are returned with signs of being worn will not be accepted and immediately returned. 

Please start by contacting TGR’s customer service at customerservice@tetongravity.com or call 307-734-8192. The customer service agent will issue you a Return Authorization Number, which should be written on the outside of the box being returned. Customers are responsible for return shipping charges unless the reason for return is a fault of TGR or an item is defective. Open DVDs and Blu-Rays cannot be returned unless the item was damaged prior to delivery. Our warrany only covers defective items, not accidental damage or missuse. All returns must be received within 30 days of the ship date. Please allow 3-5 days for the refund to be processed. Original shipping and handling charges are non-refundable. TGR is not responsible for return freight charges. 

Was it a TGR error? Contact Customer Service

Ship items to the following Return Mailing Address:

Teton Gravity Research

Attn: RETURNS

RA#: ____

1260 North West St.

PO Box 1346

Wilson, WY 83014