Recall Alert: PIEPS Pro IPS Avalanche Transceivers
Photo Courtesy of Black Diamond
Black Diamond Equipment®, in partnership with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, has issued a voluntary recall of the PIEPS Pro IPS avalanche transceiver. The recall addresses a battery compartment issue that could result in the device failing to turn on or unexpectedly shutting off during use—posing a serious safety risk in avalanche scenarios.
What You Need to Know
The issue stems from a loss of battery contact if the device is used with AAA (LR03) batteries at the smaller end of allowable dimensions. This defect could lead to the transceiver turning off during impact or jarring. In a critical situation, such as an avalanche, this malfunction could impede search and rescue efforts, potentially resulting in serious injury or death.
Recall Details
- Affected Devices: PIEPS Pro IPS avalanche transceivers manufactured and sold between October 1, 2023, and November 22, 2024.
- Serial Numbers: Devices with serial numbers starting between 2326 and 2445 (found on the label inside the battery compartment door).
- Consumer Action: Stop using the transceiver immediately and follow recall procedures to have the device reworked or refunded.
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Black Diamond is committed to resolving the issue quickly, offering a rework of the transceiver within seven business days of receiving it. To date, the company has received only one consumer report of this issue, with no accidents, injuries, or fatalities.
How to Proceed
For more details or to start the recall process, click the link below:
Black Diamond and PIEPS has extended their apologies for the inconvenience and appreciate your cooperation in ensuring the safety and reliability of avalanche equipment.
