Site Unresponsive

[puma]

Incredibly, after days\perhaps a week of nothing but slowness, it's now back to being responsive since my posts above. It would be fantastic if someone from TGR actually chimed in here...

[byates1]

we may need a wilson/jackson mag to go knock on Todd's door and ask him to plug the box fan back in.

Pretty sure I'm driving through Fri. Will get a notarized letter and hand deliver.

[TBS]

Welp, the period of normal speeds is gone. Back to 20sec response times.

Is this site maintained by Mt Bachelor’s lift operations team?

[puma]

Yep, also back to terrible performance. It was good for a bit...

I guess I come back with the question...TGR...anybody out there? This sub forum is ASK TGR...is this just an ask forum, with no responses\answers?

[asmvolatile]

what is going on with this site????? Performance is awful. Someone please go shit on HQ's doorstep or something

[ticketchecker]

Pm rontele for tech support


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[old goat]

Feed the hamster.

[BmillsSkier]

Guys, 30 second response times from clicking on anything, that is, if it doesn't completely time out.

Someone please nudge New, new, Andrew to let him know his services are needed here.

[m2711c]

I can see why timberridge gave up.

[stuckathuntermtn]

Slowly we die together

Slowly we run updates and reboot together

[BmillsSkier]

I can see why timberridge gave up.

He probably tried to log in one day and it just never responded. Said welp, I guess that's it and moved on.

Shame on all fronts.

[byates1]

Is there anything to do/anyone to address the terrible load times? Is anyone listening?

[byates1]

https://music.youtube.com/watch?v=x-...RVWcd3uw7lF7GL

You are only coming through in waves

[TBS]

FWIW, I just killed the Chrome page then reloaded and response times are back to fast.

ETA - and now it’s back to blindingly slow…

ETAA - and now it’s back to blindingly fast.

So it appears to be an intermittent problem as opposed to something systemic…

[liv2ski]

Jeezuz guys, just pull the plug and put us out of our misery if this is the best you can provide.

[Bunion 2020]

Or start a Go-fund me to upgrade bandwidth.

[TBS]

It’s back to fast for me…
Will see how long it will last

[ticketchecker]

So what’s the next frontier going to be when the box fan goes tango uniform for the last time? Might be time for a succession plan


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[puma]

So what’s the next frontier going to be when the box fan goes tango uniform for the last time? Might be time for a succession plan

Not sure what good options there are, and sucks to lose years of "history:

I think it's pretty impressive not a darnn word from Tgr on this. I guess this forum is ask tgr....nothing in that indicating they will answer...it is clear they will not.

[Elkhound Odin]

Maybe tgr is coming to the end as a company. This site a money suck.


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[byates1]

^ any updates on the building in Wilson sale and laying off a bunch of employees? That was summer.

Would be great to migrate the site before permanent delete?

[TBS]

Y’all might wanna remember that Steve & Todd have Corporate Overlords, who likely run the shared backoffice functions like website maintenance. Mods put in a trouble ticket for this issue and it goes to corporate IT for triage/resolution.

Puma - in your experience, how high a priority would be assigned to a request for a fix of Un/marginally supported software for a user group that doesn’t directly contribute much in the way of profit for the Overlords (eg Lonely Planet)?

[buttahflake]

Much better today, yes?

[The AD]

Much better today, yes?

Seems much better so far today.

[puma]

Puma - in your experience, how high a priority would be assigned to a request for a fix of Un/marginally supported software for a user group that doesn’t directly contribute much in the way of profit for the Overlords (eg Lonely Planet)?

Not high. It is nice to be the customer and bitch anyway though. Nice to have the shoe on the other foot for a change.

All that aside, I have NO idea how much this truly costs to run. Is there much additional cost beyond the infrastructure needed to run their site? I do not know but do not imagine much resource is put into this forum...

I also don't know how they measure the return on investment on this. I think this forum probably helps a little with brand recognition. It probably also sells a little. (The yearly movie perhaps?) I can say personally, I knew very little if anything about Teton Gravity Research before happening upon this forum. While I don't go to the movie every year, I do go and I've nearly always dragged someone who'd not have gone otherwise. Perhaps I am alone in this. Not sure.


Anyway, it was better over the weekend. Cleary SOMEONE is doing something...but strange it's up and down.