Are all appliance manufacturers the same extorting douchebags...

[fastfred]

I'm not Hemingway. I admired his work though.

pardon didn't mean to start throwing blind accusations around this morning

"whats the difference between a washing machine and a chick?" "a washing machine doesn't follow you around after you drop your load in it"

[Shorty_J]

pardon didn't mean to start throwing blind accusations around this morning

"whats the difference between a washing machine and a chick?" "a washing machine doesn't follow you around after you drop your load in it"

Man... I'm a stay at home dad / washing machine... that was triggering... lol.

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[Not DJSapp]

But only standing by the work for 90 days, and the outright lying makes me want to give them zero more $$$ ever and buy something from someone that will stand by it with a real warranty.

Buy from Costco. 2-year service, and you can buy longer on top of that. My mantra has been that Costco doesn't sell crap because their return policy that they force onto vendors doesn't allow it.

[Dantheman]

Buy from Costco. 2-year service, and you can buy longer on top of that. My mantra has been that Costco doesn't sell crap because their return policy that they force onto vendors doesn't allow it.

Buying on the Costco Visa card also automatically doubles all warranties to 4 years.

[Yukonrider]

I've personally had pretty good luck with Samsung appliances, and I lean that way when I buy, but really they're all about the same. I've had easy 15 dollar repairs, and I've just RAR'd some because I didn't want to fuck with it just depends on the day.

Just a few days ago ordered an new dryer, then decided to let the appliance repair guy have a crack at it, he had me going same day for a $400 savings, may try something like that?

[BCMtnHound]

Our washer and dryer are from the late 90’s. Most recently replaced the top lid switch on the washer (and took the opportunity to clean the basin and a few other things). Hope to keep them running as long as possible - not fancy but they get the job done. Old Kenmore (Sears?) brand.

The dishwasher is a cheap Frigidaire about 15yo. Actually it is a mesh of two as the first had it’s pump die, and there was an identical one for sale locally that I borged together. That was about 8yrs ago. It’s loud but also gets the job done. No idea what we’ll purchase when it craps the bed, but it’s a simple machine without advanced electronics and easily available parts so maybe it will live on long time?

Oh, and the nearest repair tech for any standard household appliance is 120km away, so a service call is not in the cards, warranty or no. Any warranty service would likely entail taking said boat anchor into the city for repair.

Reading the OP’s story and that it is all too common really sucks. You would think consumer sentiment and the like would have the market self correct or some such. Need to get medieval on the major appliance company CEO’s.

[XXX-er]

Yup I keep 2 sets of appliances running in my duplex, 25yr old appliances are pretty easy to fix probably cuz they aren't very smart and its almost never the electronics that fucks up its something you can macgyver together or just order a cheap part

There is a local parts out fit but Amazon is good for parts

for repair info there is all kinds of DIY web sites on line

the cheaper models are easier to fix than the dentist grade models

[Shorty_J]

Buy from Costco. 2-year service, and you can buy longer on top of that. My mantra has been that Costco doesn't sell crap because their return policy that they force onto vendors doesn't allow it.

That's a fucking great idea... thanks!

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[Shorty_J]

Yup I keep 2 sets of appliances running in my duplex, 25yr old appliances are pretty easy to fix probably cuz they aren't very smart and its almost never the electronics that fucks up its something you can macgyver together or just order a cheap part

There is a local parts out fit but Amazon is good for parts

for repair info there is all kinds of DIY web sites on line

the cheaper models are easier to fix than the dentist grade models

Yeah our kitchen isn't even nice... I probably should have just tried to fix the old beater.

Live and learn.

But I still need to decide what to do now.

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[subtle plague]

Or go with the German appliances Brands. I was not exactly joking.

[fatnslow]

I have purchased cheap and expensive and it's all a lottery when something might go bad. $279 including parts doesn't seem too bad and the CS rep you spoke to doesn't know shit about actually fixing anything , they're just going off a script JUST LIKE EVERY OTHER mfg these days. Keep in mind heating elements are a relatively simple device and very rarely fail, chances are a bad connection or a faulty relay/board would be my guess. Unless you want to try to find a manual somewhere( if it's a newer unit good luck) and try to diagnose the DW I would just pay the $279.
What's the model ?

[Percy Rideout]

I would talk to the local appliance repair company. My brother repairs appliances. He actually says LG is the best of the non-high end appliances. Most reliable and easiest for him to work on and get parts.

My local parts house has almost no LG parts. Red flag #1.

[chaka]

Buying on the Costco Visa card also automatically doubles all warranties to 4 years.

really! I had no idea, thanks! Is that across the board (pc, tv etc) or just appliances?

[Shorty_J]

Holy shit I might have made some progress!

I called LG again and said that if they admit the part is under warranty then send me the part. They said it has to be installed by a technician and I said billshit... I just want them to send it to me and I will try to fix it myself or throw it in the garbage and I refuse to pay them to work on it.

They gave me a new case number and a link to send the bill of sale and they SAY they will send me the part. We will see.

And this was not given as an option until the 3rd call when I called bullshit on their policy used some pretty direct language.

Will update if I get the part.

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[skaredshtles]

OP - I just recently went through this *exact* thing with my Electrolux dishwasher. The washer had been cleaning for shit for actually quite some time... I managed it by running the sink until the water was hot as it was going to be before starting the washer. Still washed for shit.

So I had the repair guy out. He gave me the bad news that the pump/heater combo was going to cost over 1/2 the price of a new unit. And the part *was* $250-ish bucks. The biggest PITA was removing and then reinstalling the washer. The pump replacement was easy.

I'd say take the $279 offer and get on with your life. I would have done that if it had been available to me... I couldn't stomach paying $650 to have it done, though.

Buying on the Costco Visa card also automatically doubles all warranties to 4 years.

I seem to recall that this benefit is going the way of the dodo in '23... can anyone confirm?

[Shorty_J]

I have purchased cheap and expensive and it's all a lottery when something might go bad. $279 including parts doesn't seem too bad and the CS rep you spoke to doesn't know shit about actually fixing anything , they're just going off a script JUST LIKE EVERY OTHER mfg these days. Keep in mind heating elements are a relatively simple device and very rarely fail, chances are a bad connection or a faulty relay/board would be my guess. Unless you want to try to find a manual somewhere( if it's a newer unit good luck) and try to diagnose the DW I would just pay the $279.
What's the model ?

The heating element is built into the pump assembly in this case and that part is (not coincidentally) the exact same price as paying LG to fix it under warranty. It's legitimized extortion.

If it was just a heating element like a lot of other brands it would by a $60 part and I would do it myself but that is not an option here... by design.

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[Shorty_J]

OP - I just recently went through this *exact* thing with my Electrolux dishwasher. The washer had been cleaning for shit for actually quite some time... I managed it by running the sink until the water was hot as it was going to be before starting the washer. Still washed for shit.

So I had the repair guy out. He gave me the bad news that the pump/heater combo was going to cost over 1/2 the price of a new unit. And the part *was* $250-ish bucks. The biggest PITA was removing and then reinstalling the washer. The pump replacement was easy.

I'd say take the $279 offer and get on with your life. I would have done that if it had been available to me... I couldn't stomach paying $650 to have it done, though.


I seem to recall that this benefit is going the way of the dodo in '23... can anyone confirm?

I will ask all these questions if I fail to fix it myself and need to buy a new one... but see above... I might actually be getting the part for free.

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[Dantheman]

really! I had no idea, thanks! Is that across the board (pc, tv etc) or just appliances?

Covers all products that come with a manufacturer's warranty: https://www.cardbenefits.citi.com/Pr...-Warranty.aspx

I seem to recall that this benefit is going the way of the dodo in '23... can anyone confirm?

Appears that it is: https://clark.com/credit-cards/citi-...nded-warranty/

Will still apply to all purchases made before Jan. 22, 2023, and Citi seems to be hinting that it will be replaced with another benefit, though maybe not a warranty-related benefit. The regular Costco 2-year warranty will continue to apply.

[skaredshtles]

Covers all products that come with a manufacturer's warranty: https://www.cardbenefits.citi.com/Pr...-Warranty.aspx

Related: https://thepointsguy.com/news/citi-c...nded-warranty/

[XXX-er]

Or go with the German appliances Brands. I was not exactly joking.

Frank Zappa had a song about carnal knowledge of german appliances and he never jokes

[Core Shot]

Frank Zappa had a song about carnal knowledge of german appliances and he never jokes

OP is being plooked

[Squirreljam]

As to Shorty’s original point, subtle plague isn’t wrong. Bosch actually makes dishwashers in the us (SC I think) and are probably better than most

The only brand I know of that designs for a 20 year life-span (and is vertically integrated so they make their own parts) is Miele. They’re not cheap but do have a stellar reputation.

[Percy Rideout]

As to Shorty’s original point, subtle plague isn’t wrong. Bosch actually makes dishwashers in the us (SC I think) and are probably better than most

The only brand I know of that designs for a 20 year life-span (and is vertically integrated so they make their own parts) is Miele. They’re not cheap but do have a stellar reputation.

Lots of 10,000+SF homes here with Miele inside. Never experienced a problem with them.

[Timberridge]

We should start a "Wrenchin...Adventures under the Countertop" thread.

[MontuckyFried]

The only brand I know of that designs for a 20 year life-span (and is vertically integrated so they make their own parts) is Miele. They’re not cheap but do have a stellar reputation.

And like I said, you can get into an "entry-level" Miele for within the same ballpark as a friggin Samsung at Lowe's. I would absolutely forgo the stupid built-in tablet, wifi functionality, and useless apps they're pushing at Lowe's for a basic Miele from my local mom & pop appliance shop, that I'll actually be able to service and keep around for hopefully more than a couple years. I always laugh when I see the display models of the fancy models at the big box stores and the screens are already totally bricked. Does not exactly inspire confidence when the floor model's already broken. LMAO