Results 1 to 11 of 11
  1. #1
    Join Date
    Oct 2003
    Location
    Seattle
    Posts
    27,308

    Can't reset password

    After the recent hack I decided I should change my password. When I go to the reset password link I get this message:
    Name:  Screenshot 2022-02-21 072815.png
Views: 157
Size:  10.9 KB

    I'm entering my correct email. I'm still logged in on one device and that's the email that's stored in my profile. What gives?

  2. #2
    Join Date
    Nov 2004
    Location
    YetiMan
    Posts
    13,370

  3. #3
    Join Date
    Oct 2003
    Location
    Seattle
    Posts
    27,308
    No luck.

  4. #4
    Join Date
    Oct 2003
    Location
    Seattle
    Posts
    27,308
    It's weird, because I did get a reset link sent to me last week, but now I can't get it to work.

  5. #5
    Join Date
    Feb 2015
    Location
    MA
    Posts
    4,496
    The password I used to log in after reset, a randomly generated password, no longer works.

  6. #6
    Join Date
    Oct 2003
    Location
    Seattle
    Posts
    27,308
    Quote Originally Posted by Self Jupiter View Post
    The password I used to log in after reset, a randomly generated password, no longer works.
    That's my problem, too. I blame the Russians.

  7. #7
    Join Date
    Jan 2014
    Location
    Masshole
    Posts
    2,391
    Quote Originally Posted by The AD View Post
    After the recent hack I decided I should change my password. When I go to the reset password link I get this message:
    Name:  Screenshot 2022-02-21 072815.png
Views: 157
Size:  10.9 KB

    I'm entering my correct email. I'm still logged in on one device and that's the email that's stored in my profile. What gives?
    I will release your account once you pay me $3572.05 - if not I will release personal information to your fiends and co-workers regarding your pornography searches and views

    The Internet Troll



    Sent from my SM-G998U using Tapatalk
    Why don't you go practice fallin' down? I'll be there in a minute.

  8. #8
    Join Date
    Oct 2003
    Location
    Seattle
    Posts
    27,308
    Quote Originally Posted by prsboogie View Post
    I will release your account once you pay me $3572.05 - if not I will release personal information to your fiends and co-workers regarding your pornography searches and views
    Husky Latin Women is going to come up a lot...

  9. #9
    Join Date
    Jan 2014
    Location
    Masshole
    Posts
    2,391
    LOL

    Sent from my SM-G998U using Tapatalk
    Why don't you go practice fallin' down? I'll be there in a minute.

  10. #10
    Join Date
    Oct 2003
    Location
    Seattle
    Posts
    27,308
    Well, shit, I was finally able to get my password reset. There seems to be two different "reset password" links. The second one actually sent me a reset link. However, now I've gone through so many machinations I can't tell you how to get to the link that actually works.

  11. #11
    Join Date
    Dec 2014
    Location
    Colorado Front Range
    Posts
    4,644
    So I preemptively changed my password last week from my desktop (Firefox), and logged out and in on the Android app to set the changes on my phone. The app has been working seamlessly.

    Today, I found myself logged out of the desktop (Firefox), and after several login failures, I tried my previous password from last week and was successful. Through all of this, my app remained logged in.

    So, after several attempts at a PW change on the desktop (to re-establish my new password, and trying both Chrome and Firefox), the PW change "back" to my new password was successful. I received error messages after the successful change ("forgot PW?", etc.), but in spite of these error messages, the PW change was successful. I logged out and logged in with my "new" PW to verify.

    Anyone else have this problem?

    ... Thom
    Galibier Design
    crafting technology in service of music

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