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  1. 11-27-2020, 06:27 AM #1
    buttahflake's Avatar
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    Sound Not Working on Apps TCL Roku

    Sound stopped working on Netflix yesterday, what up?
    Unplugged it for two minutes, nothing.
    Wife and I are getting sucked into The Crown, help us please!
    crab in my shoe mouth
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  2. 11-27-2020, 06:49 AM #2
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    Sound through the TV or a sound system?

    Check the mute button on the TV remote?

    I've seen HDMI connections go bad and stop transmitting sound.

    May have to connect a laptop to the TV until you can get a new box. They're on sale right now through Roku.
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  3. 11-27-2020, 06:55 AM #3
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    The sound works on the cable box, but not on the apps. Netflix never worked coming through my sound system, but the TV speakers did work until yesterday. Frustrating as hell.
    crab in my shoe mouth
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  4. 11-27-2020, 06:57 AM #4
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    Tech talk, go on now.


    Sent from my iPhone using Tapatalk
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  5. 11-27-2020, 06:58 AM #5
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    Quote Originally Posted by skiballs View Post
    Tech talk, go on now.


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    More eyeballs more better
    Sorry, I’ll take a lap
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  6. 11-27-2020, 07:34 AM #6
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    Just Netflix app or all apps? Have you removed the app and reinstalled it?

    Disconnect the sound system for a few minutes to test and see if you still have sound via the other sources.
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  7. 11-27-2020, 09:17 AM #7
    The Tortoise
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    I am not sure it's relevant, but I have a standalone Roku device that occasionally drops the sound and needs to be rebooted. So clearly there's a software error in there somewhere.

    I'd look for a system reset in the menu options.
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  8. 11-27-2020, 10:08 AM #8
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    Yup, the Roku Ultra in the bedroom had sound issues with On Demand programs. Eventually it is degrading into all programs. Order a new one as resetting it did me no good.
    Quote Originally Posted by leroy jenkins View Post
    I think you'd have an easier time understanding people if you remembered that 80% of them are fucking morons.
    That is why I like dogs, more than most people.
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  9. 11-27-2020, 10:36 AM #9
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    Roku is built into this TV, just went for a factory reset and that worked!
    Back to The Crown!
    crab in my shoe mouth
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  10. 11-27-2020, 10:41 AM #10
    gravitylover
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    I had to do a hard reset on my Roku tv a while ago, something with that hidden button on the bottom left and blah blah. Is that what you did?
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  11. 11-27-2020, 10:48 AM #11
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    Quote Originally Posted by gravitylover View Post
    I had to do a hard reset on my Roku tv a while ago, something with that hidden button on the bottom left and blah blah. Is that what you did?
    I actually called and they actually answered and helped me out! Mindbender! She walked me through it, no secret buttons were mentioned or used in this case.
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  12. 11-27-2020, 12:17 PM #12
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    Quote Originally Posted by buttahflake View Post
    Roku is built into this TV, just went for a factory reset and that worked!
    Back to The Crown!
    If a search brought you here in the future - if the hard reset doesn't solve the problem remove all input/out cables and try again.
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  13. 11-27-2020, 12:22 PM #13
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    Quote Originally Posted by Thaleia View Post
    If a search brought you here in the future - if the hard reset doesn't solve the problem remove all input/out cables and try again.
    I tried that yesterday to no avail
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  14. 11-27-2020, 09:49 PM #14
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    Quote Originally Posted by buttahflake View Post
    I tried that yesterday to no avail
    I'm curious to see if you figure out a fix. I've been having similar problems.

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  15. 11-28-2020, 02:01 AM #15
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    Quote Originally Posted by Sirshredalot View Post
    I'm curious to see if you figure out a fix. I've been having similar problems.
    Post #9 stated he did a factory reset and then it started working again.
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