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  1. #176
    Join Date
    Mar 2008
    Location
    northern BC
    Posts
    21,629
    Quote Originally Posted by Jax View Post
    What a mess indeed...
    didnt BD do some kind of corporate love fest/ BC ski week at a hut in BC with some of their own gear which promptly failed on them in a rescue ?

    they did get the guy out
    Lee Lau - xxx-er is the laziest Asian canuck I know

  2. #177
    Join Date
    Oct 2008
    Location
    The Fish
    Posts
    3,446
    Quote Originally Posted by beeeom View Post
    Thank you for your inquiry regarding the warranty on your Pieps beacon. We have undertaken an extensive investigation of all Pieps beacon models, which includes subjecting them to our own analysis, testing by an independent third-party, and evaluating them against the beacon market at large. Through this testing, we have concluded that Pieps beacons perform above industry standards, unless the beacon is compromised. Our rigorous testing is a reflection of our commitment to your safety and to ensuring that our customers feel confident in the field.
    For users of the DSP Sport and DSP Pro beacons, we will undertake a thorough inspection of your beacon and, regardless of what we conclude, offer you the chance to upgrade your beacon through our tiered trade-in program. Users with Beacons purchased over two years ago are eligible to buy-up to another beacon model at the below rates:

    Pieps Powder BT: $100.00 USD
    Pieps Micro BT or Micro Sensor: $125.00 USD
    Pieps Pro BT: $150.00 USD

    Attached to this email is a pre-paid shipping label for you to send in your beacon for inspection and upgrade. Please clearly label the outside of the return package with RA XXXXXX. Once we receive your beacon, we will contact you regarding a replacement. If you have any questions in the meantime, please call our product specialists directly at 800-775-5552. Canadian customers will receive a label in a separate email directly from Fedex. Please remember to check your spam folders.
    For more than 45 years, Pieps has been the worldwide technology leader in avalanche transceivers. Our mission is to bring you state-of-the-art equipment and peace of mind. Thank you for taking us with you on your backcountry adventures and for your continued support.


    Here is the deal for those who are out of warranty (>2 years)...
    I wonder where this puts people with the extended warranty that is over 2 years.
    a positive attitude will not solve all of your problems, but it may annoy enough people to make it worth the effort

    Formerly Rludes025

  3. #178
    Join Date
    May 2009
    Location
    inpdx
    Posts
    14,053
    Quote Originally Posted by Eluder View Post
    I wonder where this puts people with the extended warranty that is over 2 years.
    in warranty is in warranty
    shouldn't matter on time

  4. #179
    Join Date
    Aug 2007
    Location
    Bottom feeding
    Posts
    8,501
    Get the micro.
    Well maybe I'm the faggot America
    I'm not a part of a redneck agenda

  5. #180
    Join Date
    Aug 2013
    Location
    Western MT
    Posts
    1,945
    Quote Originally Posted by plugboots View Post
    Get the micro.
    Do you own that model? Why it over the other BD options besides size? Need to dive into reviews but since you mentioned that model thought I would ask. I think we are actually going to mail in for a new model upgrade since I'm sure I can find an older burial practice beacon for cheap at some point.

  6. #181
    Join Date
    Feb 2014
    Posts
    1,688
    Quote Originally Posted by plugboots View Post
    Get the micro.
    +2 lightweight, easy to use, in pocket send, out of pocket receive

  7. #182
    Join Date
    May 2009
    Location
    inpdx
    Posts
    14,053
    Quote Originally Posted by plugboots View Post
    Get the micro.
    Quote Originally Posted by SKIP IN7RO View Post
    +2 lightweight, easy to use, in pocket send, out of pocket receive
    is the auto revert annoying if you are part of say the dig team in a multiple burial scenario?
    or am i not understanding it properly?
    [ie, you can't turn it off...just cancel the revert every min (or whatever the time)]

  8. #183
    Join Date
    Feb 2014
    Posts
    1,688
    Not sure, I just practice with mine pre-season and change the battery. I have never pulled mine out of my pocket after leaving the TH. I think the concern is getting caught in a secondary slide while searching. In practice, mine auto-reverts to send when I put it back in my pocket. I have not done my pre-season practice session for this season yet, but IIRC, it takes about 5 seconds to cycle back to send. Mine is the early non-BT model Micro.

  9. #184
    Join Date
    Oct 2008
    Location
    The Fish
    Posts
    3,446
    Quote Originally Posted by SKIP IN7RO View Post
    Not sure, I just practice with mine pre-season and change the battery. I have never pulled mine out of my pocket after leaving the TH. I think the concern is getting caught in a secondary slide while searching. In practice, mine auto-reverts to send when I put it back in my pocket. I have not done my pre-season practice session for this season yet, but IIRC, it takes about 5 seconds to cycle back to send. Mine is the early non-BT model Micro.
    Decreased range... not that it matters if the other option isn't sending.
    a positive attitude will not solve all of your problems, but it may annoy enough people to make it worth the effort

    Formerly Rludes025

  10. #185
    Join Date
    Jan 2017
    Location
    Seattle, WA
    Posts
    1,033
    I purchased in Feb 2018 so slightly out of warranty, but registered for the 5 years:

    "Thank you for your inquiry regarding the warranty on your Pieps beacon. We have undertaken an extensive investigation of all Pieps beacon models, which includes subjecting them to our own analysis, testing by an independent third-party, and evaluating them against the beacon market at large. Through this testing, we have concluded that Pieps beacons perform above industry standards, unless the beacon is compromised. Our rigorous testing is a reflection of our commitment to your safety and to ensuring that our customers feel confident in the field.
    For users of the DSP Sport and DSP Pro beacons, we will undertake a thorough inspection of your beacon and, regardless of what we conclude, we will send you a free replacement from our current beacon family. Attached to this email is a pre-paid shipping label for you to send in your beacon for inspection and upgrade. Please clearly label the outside of the return package with RA XXXXXX. Once we receive your beacon, we will contact you regarding a replacement. If you have any questions in the meantime, please call our product specialists directly at 800-775-5552. Canadian customers will receive an additional form for customs titled "Pieps Beacon Return Invoice" which they will need to fill out the highlighted fields and attach to the exterior of their returning package. This form is for customs, and our package will not be delivered without it.
    For more than 45 years, Pieps has been the worldwide technology leader in avalanche transceivers. Our mission is to bring you state-of-the-art equipment and peace of mind. Thank you for taking us with you on your backcountry adventures and for your continued support."
    Last edited by thejongiest; 10-23-2020 at 06:54 PM.

  11. #186
    Join Date
    Oct 2008
    Location
    The Fish
    Posts
    3,446
    Quote Originally Posted by thejongiest View Post
    I purchased in Feb 2018 so slightly out of warranty, but registered for the 5 years:

    "Thank you for your inquiry regarding the warranty on your Pieps beacon. We have undertaken an extensive investigation of all Pieps beacon models, which includes subjecting them to our own analysis, testing by an independent third-party, and evaluating them against the beacon market at large. Through this testing, we have concluded that Pieps beacons perform above industry standards, unless the beacon is compromised. Our rigorous testing is a reflection of our commitment to your safety and to ensuring that our customers feel confident in the field.
    For users of the DSP Sport and DSP Pro beacons, we will undertake a thorough inspection of your beacon and, regardless of what we conclude, we will send you a free replacement from our current beacon family. Attached to this email is a pre-paid shipping label for you to send in your beacon for inspection and upgrade. Please clearly label the outside of the return package with RA xxxxxx. Once we receive your beacon, we will contact you regarding a replacement. If you have any questions in the meantime, please call our product specialists directly at 800-775-5552. Canadian customers will receive an additional form for customs titled "Pieps Beacon Return Invoice" which they will need to fill out the highlighted fields and attach to the exterior of their returning package. This form is for customs, and our package will not be delivered without it.
    For more than 45 years, Pieps has been the worldwide technology leader in avalanche transceivers. Our mission is to bring you state-of-the-art equipment and peace of mind. Thank you for taking us with you on your backcountry adventures and for your continued support."
    Again a slightly different worded response.
    a positive attitude will not solve all of your problems, but it may annoy enough people to make it worth the effort

    Formerly Rludes025

  12. #187
    Join Date
    Feb 2010
    Location
    Portland by way of Bozeman
    Posts
    3,392
    Adventure Journal picked up the story... unless I already missed the link posted: https://www.adventure-journal.com/20...-malfunctions/

  13. #188
    Join Date
    Mar 2008
    Location
    [a] Van [down by the river]
    Posts
    1,307
    if you bought yours < 5 years ago. you can still sign up on the pieps site for the extended warranty. it'll still expire 5 years from purchase date, but for those of you who are between 2-5 years.

  14. #189
    Join Date
    Sep 2015
    Posts
    40
    Quote Originally Posted by kalisto View Post
    if you bought yours < 5 years ago. you can still sign up on the pieps site for the extended warranty. it'll still expire 5 years from purchase date, but for those of you who are between 2-5 years.
    I tried but I don't have the product registration card anymore. Is it somewhere on the beacon?

    Sent from my F1 using Tapatalk

  15. #190
    Join Date
    Sep 2010
    Location
    Shuswap Highlands
    Posts
    2,869
    Quote Originally Posted by durangobrad View Post
    I tried but I don't have the product registration card anymore. Is it somewhere on the beacon?

    Sent from my F1 using Tapatalk
    Inside the battery cover, top set of 13 numbers and 1 letter. At least on mine.

    ETA: that ^ was for my DSP Pro. My Sport is just 14 numbers, no letters

  16. #191
    Join Date
    Nov 2005
    Posts
    4,487
    Not an owner just an interested engineer, but this definitely has me thinking twice about BD now. To me the sketchiest part of the response is their repeated mention of having tested other companies' products as part of their investigation. That's something you might do before designing a competing product. At this point it's just marketing FUD and has no bearing on whether their own product has a problem. Advertising that fact looks like a significant dysfunction--like they're letting sales or marketing run the response. Jax's posts seem to add a layer. (I'm not trying to convince anyone else, just saying that's how the optics come off to me--I'd love to be wrong.)

    As an engineer, that interlock is objectively a design compromise: the "living hinge" approach of flexing the plastic is a probable cost-saver that definitely reduces reliability. A beam like that has to be designed with a limited flex so it doesn't break (apparently it still breaks) which means the tolerances on the interlock itself have to be very small. So a slight amount of wear, variation in the parts, even temperature change (or any combination) might allow a malfunction. The video showing .005" between locked and unlocked is imperfect, but probably close enough (I agree with Abraham's comment in the other thread but expect the effect to be minimal--0.010" travel would still be disturbingly small). Compare this design with one that has, say, 0.1" of travel on the release button and the difference in reliability is undeniable.

    There could (I would say should) be an industry standard that requires a mechanical interlock which (a) travels at least 2 mm (less is difficult to perceive as a user, which introduces issues with human factors) and does not release until at least 1 mm into the travel (maybe 1.5, I'm just throwing out a guess). And (b) contains a separate detent mechanism so that unlocking the interlock does not release the detent and (c) the detent must provide adequate force to re-center the sliding switch and re-latch the interlock if left in an intermediate position just beyond the edge of the interlock's range.

    Sorry if that reads like engineer-speak, I'm assuming if you're still reading the half-baked version would be worse.

    Lack of (b) and (c) appears to be the cause of the issue in ISBD's video: if the interlock can be pressed and the slightest movement of the sliding switch will hold it down, then the switch can stick in that "teased" position where it's unlocked even though it hasn't moved much yet. Then it's literally 50/50 as to whether the next force applied to the slider moves it out of Send. A seperate detent mechanism which applies enough return force to re-center the slider would prevent that by re-latching the interlock after any given bump on his ribs.

    Sounds like the industry has no such standards for themselves right now. But I just tried the equivalent move on my Pulse. Its separate detent force is (just) enough to ensure that the sliding switch returns to a locked position if it is teased just past the edge of the locked position in either direction. I'd like the detent to re-center from a further out position, but a detent mechanism can't completely eliminate the possibility of teasing. At least making the switch unstable at the edge of the locked range prevents an inadvertent unlock from becoming permanent. The switch design seems to have gotten significant attention in the Barryvox design.
    Last edited by jono; 10-24-2020 at 10:50 AM.

  17. #192
    Join Date
    Feb 2009
    Posts
    179
    Sorta related... Why dont the pieps beacons (or all for that matter) make a sound when they're turned off or are switched to receive? They make a sound when the turn on. And would be a nice extra safety feature to hear a noise if basically switched away from send. My sat device makes a "descending" noise when powered off

  18. #193
    Join Date
    Aug 2018
    Location
    Cackalacky
    Posts
    952
    Quote Originally Posted by m104da View Post
    Sorta related... Why dont the pieps beacons (or all for that matter) make a sound when they're turned off or are switched to receive? They make a sound when the turn on. And would be a nice extra safety feature to hear a noise if basically switched away from send. My sat device makes a "descending" noise when powered off
    They may do that (I don't know, I've never used Pieps) but if they don't, that is a feature they should add. But that still doesn't fix the problem at hand. They need to come up with a design without an inherent potential for switching off.
    In the room the women come and go
    Talking of Michelangelo

  19. #194
    Join Date
    Sep 2005
    Location
    PRB
    Posts
    24,096
    They do not make sounds when turned off.
    "fuck off you asshat gaper shit for brains fucktard wanker." - Jesus Christ
    "She was tossing her bean salad with the vigor of a Drunken Pop princess so I walked out of the corner and said.... "need a hand?"" - Odin
    "I'd eat a bag of Dicks and wash it down with a Coke any day." - iceman

  20. #195
    Join Date
    Jul 2018
    Posts
    4
    Quote Originally Posted by kalisto View Post
    if you bought yours < 5 years ago. you can still sign up on the pieps site for the extended warranty. it'll still expire 5 years from purchase date, but for those of you who are between 2-5 years.
    Anyone tried this?
    The Pieps website says you should register it within 3 months of purchase.
    https://my.pieps.com/Content/en/PortalFAQ.pdf

    Update: Tried it myself just now and it works for beacons between 2 and 5 years old.
    Last edited by Themasterpiece; 10-25-2020 at 03:48 AM. Reason: Update With new info

  21. #196
    Join Date
    Jul 2018
    Posts
    4
    Thoughts on Micro BT Button vs Micro BT Sensor - which one to get?

  22. #197
    Join Date
    Mar 2008
    Location
    [a] Van [down by the river]
    Posts
    1,307
    Seemingly doesn't matter if you have the 5 year extended warranty. anything more than 2 years is $$.

  23. #198
    Join Date
    Sep 2005
    Location
    PRB
    Posts
    24,096
    A guy on Facebook reported that his beacon was 4 years old and was offered free replacement. I don't think they've been consistent.
    "fuck off you asshat gaper shit for brains fucktard wanker." - Jesus Christ
    "She was tossing her bean salad with the vigor of a Drunken Pop princess so I walked out of the corner and said.... "need a hand?"" - Odin
    "I'd eat a bag of Dicks and wash it down with a Coke any day." - iceman

  24. #199
    Join Date
    Oct 2005
    Location
    Tahoe-ish
    Posts
    1,062
    All of this has made me wonder if I should replace my OG DSP. You know, the grey slider one. It does not seem at all susceptible to the problems discussed here, but it is pretty old. My research has indicated that the new ones don't have any fundamentally better function, though, so I wonder if there is anything to be gained. It works perfectly well for search every time I practice, and I've never noticed it randomly turn off.

    What say ye?
    ride bikes, climb, ski, travel, cook, work to fund former, repeat.

  25. #200
    Join Date
    Nov 2008
    Location
    between campus and church
    Posts
    6,793
    Quote Originally Posted by climberevan View Post
    All of this has made me wonder if I should replace my OG DSP. You know, the grey slider one. It does not seem at all susceptible to the problems discussed here, but it is pretty old. My research has indicated that the new ones don't have any fundamentally better function, though, so I wonder if there is anything to be gained. It works perfectly well for search every time I practice, and I've never noticed it randomly turn off.

    What say ye?
    Thatís the one I mailed back in the Spring and they replaced it for free. Mine was still under warranty.

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