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Thread: Pieps Beacons under fire
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01-29-2021, 04:02 PM #501
I have an extra if you need one
I didn't believe in reincarnation when I was your age either.
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02-07-2021, 12:21 AM #502Registered User
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- Jan 2021
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- 23
Not really about pieps beacon but I couldn’t find a great place to ask this. How long does BD’s warranty process usually run? It’s been 6ish weeks and I still haven’t heard back from them about some broken poles
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02-07-2021, 04:59 PM #503indentured servant
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what's orange and looks good on hippies?
fire
rails are for trains
If I had a dollar for every time capitalism was blamed for problems caused by the government I'd be a rich fat film maker in a baseball hat.
www.theguideshut.ca
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03-03-2021, 10:36 AM #504
I bet they wish they had come up with that new locking harness before the replaced thousands of beacons.
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03-03-2021, 10:42 AM #505
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03-03-2021, 11:19 AM #506Registered User
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03-03-2021, 11:55 AM #507I didn't believe in reincarnation when I was your age either.
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03-03-2021, 12:09 PM #508
so, their solution is basically the same as the people who were 3D printing plastic lock pieces?
"fuck off you asshat gaper shit for brains fucktard wanker." - Jesus Christ
"She was tossing her bean salad with the vigor of a Drunken Pop princess so I walked out of the corner and said.... "need a hand?"" - Odin
"everybody's got their hooks into you, fuck em....forge on motherfuckers, drag all those bitches across the goal line with you." - (not so) ill-advised strategy
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03-03-2021, 12:38 PM #509I didn't believe in reincarnation when I was your age either.
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03-03-2021, 12:50 PM #510
Solid use of quotes in your article. Seems like Pieps and McNutt sum it up well:
(Pieps: ) "...tests have shown that the lock/switch mechanism on the DSP PRO, DSP PRO ICE and DSP SPORT meets all relevant safety standards. (Because, McNutt: ) "...the bar is way too low surrounding switch design. It’s up to each brand to decide how to make their device change modes...."
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03-03-2021, 01:37 PM #511
thanks
I didn't believe in reincarnation when I was your age either.
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03-03-2021, 01:56 PM #512
Does that mean that instead of replacing my beacon they are going to send me a plastic adapter?
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03-03-2021, 02:12 PM #513
I'm pretty sure they just issued a voluntary recall which means they'll probably replace it with a new one. I did not verify.
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03-03-2021, 03:19 PM #514"fuck off you asshat gaper shit for brains fucktard wanker." - Jesus Christ
"She was tossing her bean salad with the vigor of a Drunken Pop princess so I walked out of the corner and said.... "need a hand?"" - Odin
"everybody's got their hooks into you, fuck em....forge on motherfuckers, drag all those bitches across the goal line with you." - (not so) ill-advised strategy
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03-03-2021, 04:07 PM #515
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03-03-2021, 07:41 PM #516
Today’s email:
Dear P Hound:
We know you have been waiting a long time for a solution to your beacon claim, and we thank you for your patience during this time. Pieps has announced today that they will be launching a program within Europe to deliver a completely redesigned carrying system for the DSP sport, Pro, and Ice model beacons that will improve the integrity of the locking mechanism and ensure that the transceiver is set on “send” mode before use and remains on “send” throughout use.
Black Diamond, as the North American distributor for Pieps, is working with the Consumer Product Safety Commission (CPSC) to implement a similar program in the US and Canada. Additional information will be released as soon as the details of the program have been finalized with the U.S. Consumer Product Safety Commission.
By submitting a warranty claim for a DSP beacon, you have automatically been put at the top of the list for when this solution is launched.
Thank you,
Black Diamond Service Center
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03-03-2021, 08:42 PM #517
Pieps Beacons under fire
What about the cracks on the lock mechanism is there a solution for that
Sent from my iPhone using TGR ForumsLast edited by ADKmike; 03-04-2021 at 10:28 AM.
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03-03-2021, 08:46 PM #518
I’m curious how it helps people who like to put them in a pocket? BD makes pants with special Pieps pockets...
I didn't believe in reincarnation when I was your age either.
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03-03-2021, 08:55 PM #519
Sent off another email today. It's been since Nov since I sent in my beacons, for which I received one replacement. Last I received any correspondence for the second was Dec 31st. So given the new harness option, will they send me a 'refurbished' older model with the new harness, or a new model I wonder.
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03-03-2021, 09:30 PM #520
Jesus Christ, what a shit show
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03-03-2021, 10:34 PM #521Registered User
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What a chintzy piece of bullshit that new harness is.
I was willing to give BD/Pieps the benefit of the doubt when they were replacing the shit beacons with new ones. But if they start sending these harnesses out and saying it fixes the issue, I’m gonna say everybody should just go buy a Barryvox. Probably should do that anyway.
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03-04-2021, 10:17 AM #522
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03-04-2021, 10:37 AM #523
Just got a promising email, at least it indicates we'll still get a replacement not the new harness:
Thank you for sending in your DSP model beacon. We have entered a replacement order for an equivalent beacon(s) from the new BT series. The replacement will ship out shortly to the address that you provided when you entered your claim. We use FedEx Ground for the majority of our domestic shipments (unless going to a PO Box). For all international orders, we use Fed Ex International Economy. FedEx will send tracking information in a separate email once the beacon has shipped. This may take several days as our distribution center is extremely busy this time of year. If you do not receive your replacement beacon within 3 weeks, please let us know. Thank you for your patience and understanding.
Regards,
Pieps Service Center
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03-04-2021, 11:03 AM #524I didn't believe in reincarnation when I was your age either.
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03-04-2021, 11:06 AM #525
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