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  1. #1
    Join Date
    Aug 2019
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    106

    Im fucked. Whats atomics warranty policy?

    I dropped onto a rock and the top sheet is beginning to separate. Can I repair these? And/or will atomic replace them since Ive only skied them 10 days? Click image for larger version. 

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  2. #2
    Join Date
    Jan 2019
    Location
    Bozone
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    1,045
    isn't that kinda like wrecking a car and trying to get it fixed under warranty?

  3. #3
    Join Date
    Dec 2011
    Location
    sutro tower
    Posts
    391
    My buddy blew out the sidewall like this under his binding on his G3 saints.

    We fixed it by cutting out the sidewall, digging the damaged core out of the ski, putting it on it's side, and filling the void with epoxy resin mixed with cut up fiberglass mat. It cured perfectly flat and smooth into a new sidewall and core. He got another few seasons out of them, highly recommended fix.

  4. #4
    Join Date
    Mar 2005
    Location
    Vinyl Valley
    Posts
    1,109
    What kind of manufacturing defect are you going to claim happened?

  5. #5
    Join Date
    Jan 2008
    Location
    Whistler
    Posts
    2,046
    PM Rontel, he use to work at Atomic in the warranty department.

  6. #6
    Join Date
    Mar 2008
    Location
    northern BC
    Posts
    18,970
    yer fucked

    but giver a try
    Lee Lau - xxx-er is the laziest Asian canuck I know

  7. #7
    Join Date
    Dec 2010
    Posts
    646
    Back in the atomic Beta days, I took a huge air and mega-slap-landed (tails landed first, and...slam!) on some bulletproof. The stupid plastic tip broke off the ski and went flying. I figured it was pilot error but figured Id try Atomic anyhow. I was 100% honest about what happened, and...they hooked me up with a new pair of skis.

    So probs worth at least giving them a call. Good luck

  8. #8
    Join Date
    Oct 2003
    Location
    Big in Japan
    Posts
    37,921
    Now you're going to find out which shop has skills in the back room, and which shop doesn't.

    Let's do some livin'
    After, we die

  9. #9
    Join Date
    May 2007
    Location
    Sandy, Utah
    Posts
    11,583
    can we see the bases? If there isnt an obvious point of contact (which I can't see in these pics) i'd say it might actually be a warranty issue. Giver a shot.
    http://www.firsttracksonline.com

    I wish i could be like SkiFishBum

  10. #10
    Join Date
    Oct 2015
    Posts
    321
    Obviously, not a manufacturer defect. That being said, I honestly think it comes down to where you purchased the skis from and what you paid for them. If you bought them from a shop that is close to skiing, is a moderate to big account for Atomic in that territory, and you paid within 10-15% of MSRP, I think you would have a pretty good chance at a good faith warranty or perhaps a single ski kicking around their warranty dept for very cheap.

  11. #11
    Join Date
    Mar 2006
    Location
    da hood
    Posts
    936
    Gflex epoxy and lots of clamps. Leave clamped for a few days

  12. #12
    Join Date
    Aug 2019
    Posts
    106
    Quote Originally Posted by Skidog View Post
    can we see the bases? If there isnt an obvious point of contact (which I can't see in these pics) i'd say it might actually be a warranty issue. Giver a shot.
    Yeah there is a super obvious point of contact haha and you can see 2 sets of stress marks on the side wall haha. Really its definitely user error but maybe atomic will take pity on my soul.
    Click image for larger version. 

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  13. #13
    Join Date
    Aug 2019
    Posts
    106
    Quote Originally Posted by emcee View Post
    My buddy blew out the sidewall like this under his binding on his G3 saints.

    We fixed it by cutting out the sidewall, digging the damaged core out of the ski, putting it on it's side, and filling the void with epoxy resin mixed with cut up fiberglass mat. It cured perfectly flat and smooth into a new sidewall and core. He got another few seasons out of them, highly recommended fix.
    Yeah theres no way I have the skill to do this+Im at snowbird approximately 2376 miles away from my ptex and lighter. Fuck.


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  14. #14
    Join Date
    Aug 2019
    Posts
    106
    Quote Originally Posted by Benny Profane View Post
    Now you're going to find out which shop has skills in the back room, and which shop doesn't.
    Yeah on that note hows snowbirds shop? Ill go in today and see what they say. Maybe I can leave the skis with em for a few days


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  15. #15
    Join Date
    Dec 2008
    Location
    Vacationland
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    3,128
    Quote Originally Posted by bowboybb View Post
    Yeah on that note how’s snowbirds shop? I’ll go in today and see what they say.
    I'm sure they've seen something like it before, looking forward to what Atomic says

  16. #16
    Join Date
    May 2007
    Location
    Sandy, Utah
    Posts
    11,583
    Quote Originally Posted by bowboybb View Post
    Yeah there is a super obvious point of contact haha and you can see 2 sets of stress marks on the side wall haha. Really it’s definitely user error but maybe atomic will take pity on my soul.
    Click image for larger version. 

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    sure doesnt look like a bad enough hit for the damage done if you ask me. ive for sure had bigger coreshots that didnt result in topsheet delam. Hell that looks like total structural failure.

    Good luck with warranty. I would for sure try, and if you are in SLC now Atomic (Amer) is in Ogden.
    http://www.firsttracksonline.com

    I wish i could be like SkiFishBum

  17. #17
    Join Date
    Mar 2012
    Location
    The Bull City
    Posts
    4,838
    ^^^ skiing across a rock shouldn't blow out the sidewall and topsheet. However stomping the landing on one just might.
    Go that way really REALLY fast. If something gets in your way, TURN!

  18. #18
    Join Date
    Mar 2012
    Location
    The Bull City
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    4,838
    Quote Originally Posted by bowboybb View Post
    Yeah there’s no way I have the skill to do this+I’m at snowbird approximately 2376 miles away from my ptex and lighter. Fuck.


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    Dang, too bad nobody around Snowbird sells p-tex LOL

    For a DIY fill with epoxy and clamp job it will take a day or two to fully cure enough to ski on again. After that, ski with that damaged ski on your left so the good edge is inside.
    Go that way really REALLY fast. If something gets in your way, TURN!

  19. #19
    Join Date
    Jan 2009
    Location
    Park City
    Posts
    3,250
    Im betting if youre straight up honest you either get new skis or super discounted skis.


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    I rip the groomed on tele gear

  20. #20
    Join Date
    Mar 2012
    Location
    The Bull City
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    4,838
    Quote Originally Posted by detrusor View Post
    I’m betting if you’re straight up honest you either get new skis or super discounted skis.


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    And then they can tell everyone how core they are and that they're sponsored by Atomic hahahaha!
    Go that way really REALLY fast. If something gets in your way, TURN!

  21. #21
    Join Date
    Dec 2003
    Location
    Seattle
    Posts
    30,563
    Quote Originally Posted by skuff View Post
    What kind of manufacturing defect are you going to claim happened?
    "I was just skiing along"
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  22. #22
    Join Date
    Aug 2019
    Posts
    106
    Quote Originally Posted by Skidog View Post
    sure doesnt look like a bad enough hit for the damage done if you ask me. ive for sure had bigger coreshots that didnt result in topsheet delam. Hell that looks like total structural failure.

    Good luck with warranty. I would for sure try, and if you are in SLC now Atomic (Amer) is in Ogden.
    Yeah thats my feeling as well. Main issue is i dont have proof of purchase since I bought off eBay for 275.

    Whats the atomic shop at Ogden like? Is it worth my time to go there?


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  23. #23
    Join Date
    Mar 2008
    Location
    northern BC
    Posts
    18,970
    except he didnt slide across a rock and shred some p-tex , he dropped straight on to a rock in a direct hit which caused some pretty big structural damage, it might pry apart, jam in some 2 part, clamp, not much base damage but its still gona need more than a lighter and some p-tex,
    Lee Lau - xxx-er is the laziest Asian canuck I know

  24. #24
    Join Date
    Dec 2003
    Location
    Seattle
    Posts
    30,563
    Quote Originally Posted by bowboybb View Post
    Yeah that’s my feeling as well. Main issue is i don’t have proof of purchase since I bought off eBay for 275.

    What’s the atomic shop at Ogden like? Is it worth my time to go there?
    You broke $275 eBay skis and you want them to be warrantied?

    Take a lap.
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  25. #25
    Join Date
    Feb 2012
    Posts
    82
    Quote Originally Posted by SumJongGuy View Post
    ^^^ skiing across a rock shouldn't blow out the sidewall and topsheet. However stomping the landing on one just might.
    I dont really see this happening to a ski from companies with burly construction like ON3P, Moment, Icelantic, etc.

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