Results 1 to 12 of 12
  1. #1
    Join Date
    Jan 2004
    Location
    the Low Sierra
    Posts
    12,050

    Pieps DSP Pro broken switch

    Iím not complaining. This is not a bitch thread. I just want folks to see this.

    The switch on my transceiver broke. It doesnít lock in OFF, SEND, or SEARCH. Not sure how long it was broken but Iím pretty sure it was just today.

    I look at my stuff. Today when I turned it on - to ski solo - I noticed it wasnít working properly. I always carry it in the harness or in the BD pants I have with a Pieps padded pocket. I didnít expect this.

    Just a heads up.

    Check your gear.

    Click image for larger version. 

Name:	IMG_9849.JPG 
Views:	77 
Size:	242.7 KB 
ID:	284963
    Last edited by ~mikey b; 06-07-2019 at 12:17 AM.

  2. #2
    Join Date
    Aug 2005
    Location
    risin up to paradise...
    Posts
    191
    My DSP is really hard to toggle between on, off, search. The sliding switch is nearly impossible to move and often I need a tool to operate, not ideal...Wondering if you had the same issue prior to noticing it broken? I was planning to send in for repair anyway just curious if anyone else experienced this.

  3. #3
    Join Date
    Jan 2004
    Location
    the Low Sierra
    Posts
    12,050
    the switch always worked properly before this

  4. #4
    Join Date
    Nov 2003
    Location
    Colorado
    Posts
    1,771
    Quote Originally Posted by ~mikey b View Post


    Just a heads up.

    Check your gear.

    Click image for larger version. 

Name:	IMG_9849.JPG 
Views:	77 
Size:	242.7 KB 
ID:	284963
    Very true.
    "True love is much easier to find with a helicopter"

  5. #5
    Join Date
    Jan 2004
    Location
    the Low Sierra
    Posts
    12,050
    that little crack could make a difference

  6. #6
    Join Date
    Jan 2004
    Location
    the Low Sierra
    Posts
    12,050
    I sent in my Warranty claim last night and followed up with a phone call this morning. Black Diamond just sent me an email letting me know that a replacement is on it's way today. Looks like the new version has updated housing, switch and buttons.

    well FKNA

    excellent service

  7. #7
    Join Date
    Apr 2006
    Location
    Tahoe City
    Posts
    626
    i have the same experience with my DSP but have not had as positive an experience with BD warranty
    Like I told my last wife, I never drive faster than I can see, besides it's all in the reflexes.

  8. #8
    Join Date
    Jan 2004
    Location
    the Low Sierra
    Posts
    12,050
    Bummer.

  9. #9
    Join Date
    Sep 2015
    Posts
    344
    Interesting. Mine is just the same.

    Click image for larger version. 

Name:	20190912_083504.jpg 
Views:	10 
Size:	1.08 MB 
ID:	293813

    I'm 99% sure the switch/latch was fine when I took the batteries out in May, but was looking at it just this week and mine is nearly identical. I honestly don't see how it could break just sitting there, so that seems unlikely.

    ...Though I suppose it broke when I started to fiddle with it, when I noticed the break. I thought to myself, "did I take the battery out in the spring? I'm pretty sure I did, I hope so. I'll just flip it on and see." And then it didn't latch...

    So, any suggestions on BD warranty approach?

    -Greg

  10. #10
    Join Date
    Sep 2015
    Posts
    344
    Oh, and yes, mine was pretty stiff sliding from "Off" to "Send" to "Search" from the start.
    Not wicked hard, but stiff enough that I often wondered if I'd pressed the latch button hard enough to disengage it. [And it was always hard to tell if you'd pressed the latch down at all.]

  11. #11
    Join Date
    Jan 2004
    Location
    the Low Sierra
    Posts
    12,050
    I would just send them a warranty claim with a photo and explanation. Seems like a not uncommon occurrence.

  12. #12
    Join Date
    Dec 2005
    Location
    Posts
    10,769
    Quote Originally Posted by gregorys View Post
    So, any suggestions on BD warranty approach?
    I suggest: https://warranty.bdel.com/CreateCase/StepOne
    Donít give up until.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •