Page 4 of 5 FirstFirst 1 2 3 4 5 LastLast
Results 76 to 100 of 101
  1. #76
    Join Date
    Aug 2013
    Location
    Western MT
    Posts
    1,965
    I'm thinking I will jump on that if ex agrees (her beacon/cash).

    Sent from my SAMSUNG-SM-G930A using Tapatalk

  2. #77
    Join Date
    Sep 2005
    Location
    PRB
    Posts
    24,139
    BD seems to be completely inconsistent. Someone on FB had a 4 year old beacon, no extended warranty, and got offered a free replacement. Why isn't there a consistent response?
    "fuck off you asshat gaper shit for brains fucktard wanker." - Jesus Christ
    "She was tossing her bean salad with the vigor of a Drunken Pop princess so I walked out of the corner and said.... "need a hand?"" - Odin
    "I'd eat a bag of Dicks and wash it down with a Coke any day." - iceman

  3. #78
    Join Date
    May 2009
    Location
    inpdx
    Posts
    14,079
    I wonder if there’s differentiation between places of purchase
    ie paying full freight from an official dealer vs an eBay seller or an outlet resale

    i bought from backcountry outlet (dept of goods) & am a little worried that it will be disregarded as invalid, despite backcountry being a proper reseller

    the other thought about differentiation is being able to substantiate the purchase...not everyone keeps records [tho it’s easier now with online purchasing]. Maybe no proof of purchase results in less of a chance at replacement?

    also, could be how strenuously the claim is stated when submitted...

  4. #79
    Join Date
    Dec 2010
    Location
    Seattle
    Posts
    172
    Quote Originally Posted by Danno View Post
    BD seems to be completely inconsistent. Someone on FB had a 4 year old beacon, no extended warranty, and got offered a free replacement. Why isn't there a consistent response?
    Quote Originally Posted by ::: ::: View Post
    I wonder if thereís differentiation between places of purchase
    ...
    also, could be how strenuously the claim is stated when submitted...
    Seems this could be the case. Also it's early days and maybe there's not a consistent policy yet.

    I first e-mailed dsp@pieps.com about my <2yo beacon, got a reply, but when I followed up they told me to file a claim with BD because I was in North America. So I filed a claim via BD's website, politely stated my reservations about the switch and inquired about the trade-up policy, and I haven't heard sh!t back. Seems some people are already getting return labels. Maybe it's worth it to go in guns blazing?? Shouldn't be necessary since Pieps unequivocally stated that upgrades would be offered.

  5. #80
    Join Date
    May 2009
    Location
    inpdx
    Posts
    14,079
    Quote Originally Posted by Wawawa View Post
    Seems this could be the case. Also it's early days and maybe there's not a consistent policy yet.

    I first e-mailed dsp@pieps.com about my <2yo beacon, got a reply, but when I followed up they told me to file a claim with BD because I was in North America. So I filed a claim via BD's website, politely stated my reservations about the switch and inquired about the trade-up policy, and I haven't heard sh!t back. Seems some people are already getting return labels. Maybe it's worth it to go in guns blazing?? Shouldn't be necessary since Pieps unequivocally stated that upgrades would be offered.
    Yep, i’m waiting too. Be patient. I’m sure they’ve got quite a few requests to deal with. I’ll follow up if it becomes a week, but a few days seems reasonable.

    i do also wonder what their re-design/new product cycle is...not sure I want a replacement of current tech if it gets redesigned soon or already has been & just hasn’t been released

  6. #81
    Join Date
    Dec 2010
    Location
    Seattle
    Posts
    172
    Quote Originally Posted by ::: ::: View Post
    i do also wonder what their re-design/new product cycle is...not sure I want a replacement of current tech if it gets redesigned soon or already has been & just hasnít been released
    Caveat that this is obviously uninformed speculation, but I don't expect any new products coming down the pipe anytime soon. Current gen (BT) was only released in 2018. The previous gen (Pro/Sport) came out in 2013, so it had a 5-year lifecycle, the prior gen to that had a 10-year run, and the outgoing gen. of Barryvox had an 11-year run, so the BT line might not be planned for replacement until at least 2023. Since the switch issues are not with the current gen, I wouldn't necessarily expect them to accelerate their development cycle even in light of the last two weeks. If anything, maybe the financial hit of having to replace all those old beacons may delay development of the next gen.

  7. #82
    Join Date
    Mar 2008
    Location
    northern BC
    Posts
    21,682
    https://www.wildsnow.com/28500/test-...he/#more-28500

    more tests ^^ this time by Lou Dawson
    Lee Lau - xxx-er is the laziest Asian canuck I know

  8. #83
    Join Date
    Nov 2010
    Posts
    874
    Iíve got two dspís purchased 4 yrs ago and registered for the extended warranty thru 12/2021.
    Havenít reached out to BD yet and will probably just wait for it all to shake out a bit but based on the posts above Iím probably ok with a $100 upgrade cost. Naturally if I had newer beacons I might feel differently.

  9. #84
    Join Date
    Oct 2006
    Location
    Bellevue
    Posts
    5,686
    So from Lou's post it looks like the distance to free the latch is about 20 mil, so 4 times what was in the other video but still not very much.

  10. #85
    Join Date
    Aug 2013
    Location
    Western MT
    Posts
    1,965
    Quote Originally Posted by XXX-er View Post
    https://www.wildsnow.com/28500/test-...he/#more-28500

    more tests ^^ this time by Lou Dawson
    Interesting that Lou's method is finding it takes about .5mm (or ~ .02 inches) distance to disengage the switch, vs the other test which was finding .005 inches (or ~ .13mm). I wonder if there is that much variability in how much pressure is required based on a more heavily used unit vs newer etc. or if the disparity is due to different methodologies. Would it disengage easier with repeated use I wonder (aside from a potential cracking issue). Either way, crappy design on the switch IMO. But it sounds like they at least have come up with a better solution for the Guide BT. I noticed that it slides perpendicular to the unit vs just a downward press like the older versions.

    Quote Originally Posted by abraham View Post
    So from Lou's post it looks like the distance to free the latch is about 20 mil, so 4 times what was in the other video but still not very much.
    Whoops, beat me to it.

  11. #86
    Join Date
    Jan 2004
    Location
    the Low Sierra
    Posts
    13,628

    Pieps DSP Pro broken switch

    just realized I never registered my warranty replacement unit

    Pieps app shows I bought it 01/2017

    returned 06/2019


    glad I bought a couple new units before you beaters put in your warranty requests
    I didn't believe in reincarnation when I was your age either.

  12. #87
    Join Date
    Dec 2005
    Location
    Posts
    12,482
    ^ They’re still for sale if you want them.

    This one (DPS!) was used, went yesterday for >$180, plus shipping.
    https://www.ebay.com/itm/PIEPS-DPS-S...97.m4902.l9144

    Then there’s always STP.
    https://www.sierra.com/pieps-pro-bt-...piece~p~14fhy/
    https://www.sierra.com/pieps-iprobe-...piece~p~14fhw/
    Last edited by Meadow Skipper; 10-26-2020 at 06:36 PM.

  13. #88
    Join Date
    Jan 2014
    Location
    Gaperville, CO
    Posts
    4,384
    Quote Originally Posted by Meadow Skipper View Post
    ^ They’re still for sale if you want them.

    This one (DSP!) was used, went yesterday for >$180, plus shipping.
    https://www.ebay.com/itm/PIEPS-DPS-S...97.m4902.l9144

    Then there’s always STP.
    https://www.sierra.com/pieps-pro-bt-...piece~p~14fhy/
    https://www.sierra.com/pieps-iprobe-...piece~p~14fhw/
    Neither of the STP ones are the bad design, they are the new BT versions with an updated switch.

  14. #89
    Join Date
    Dec 2005
    Location
    Posts
    12,482
    Quote Originally Posted by doebedoe View Post
    Neither of the STP ones are the bad design, they are the new BT versions with an updated switch.
    Ah, I didn’t look very closely.

  15. #90
    Join Date
    May 2009
    Location
    inpdx
    Posts
    14,079
    Tonight, I got a return label for the DSP Sport with the message others got (mine is older than 2yrs but in extended warranty)
    For users of the DSP Sport and DSP Pro beacons, we will undertake a thorough inspection of your beacon and, regardless of what we conclude, offer you the chance to upgrade your beacon through our tiered trade-in program. Users with Beacons purchased over two years ago are eligible to buy-up to another beacon model at the below rates:

    Pieps Powder BT: $100.00 USD
    Pieps Micro BT or Micro Sensor: $125.00 USD
    Pieps Pro BT: $150.00 USD

    Attached to this email is a pre-paid shipping label for you to send in your beacon for inspection and upgrade. Please clearly label the outside of the return package with RA#xxxx. Once we receive your beacon, we will contact you regarding a replacement. If you have any questions in the meantime, please call our product specialists directly at 800-775-5552.
    I’ll call tomorrow to ask how the 5yr warranty figures in this

    Re: timing, i sent my warranty requests Fri morning — response emails received Mon eve
    Last edited by ::: :::; 10-27-2020 at 08:14 PM. Reason: removed RA#, edited for accuracy

  16. #91
    Join Date
    Oct 2014
    Posts
    1,440
    Also submitted a claim today. Fingers crossed.
    single? always know what to say with Keys
    www.thekeysapp.com

  17. #92
    Join Date
    Jan 2004
    Location
    SoCal. SoVT.
    Posts
    1,231
    Quote Originally Posted by Danno View Post
    I can't afford one.
    Shouldn't be any cost involved.

    Not sure what state you're in or how serious you are, but I know a long-time mag (who will remain nameless for obv reasons) that (1) does the product liability stuff and (2) is pretty pissed about this situation as well.
    Quote Originally Posted by doughboyshredder View Post
    If you're not standing on the fucking traverse with your thumb up your ass you wont get checked.

    dumbfuck.

  18. #93
    Join Date
    Jan 2004
    Location
    the Low Sierra
    Posts
    13,628

    Pieps DSP Pro broken switch

    Danno

    he knows a lawyer!

    you should jump on that
    I didn't believe in reincarnation when I was your age either.

  19. #94
    Join Date
    Jan 2004
    Location
    SoCal. SoVT.
    Posts
    1,231
    Just throwing it out there in case he was serious [eyeroll]
    Quote Originally Posted by doughboyshredder View Post
    If you're not standing on the fucking traverse with your thumb up your ass you wont get checked.

    dumbfuck.

  20. #95
    Join Date
    Sep 2006
    Location
    Rossland BC
    Posts
    1,272
    Sent email, waiting on a reply.

  21. #96
    Join Date
    Sep 2015
    Posts
    44
    Quote Originally Posted by ::: ::: View Post
    Tonight, I got a return label for the DSP Sport with the message others got (mine is older than 2yrs but in extended warranty)

    Iíll call tomorrow to ask how the 5yr warranty figures in this

    Re: timing, i sent my warranty requests Fri morning ó response emails received Mon eve
    I filed my claim Friday, got the response yesterday afternoon.

    My beacon is almost 5 years old and I recently registered with pieps to extend the warranty to 5 years. Good until 12/25/2020.

    I got the same email except they said it will be upgraded for free.

    Sent from my F1 using Tapatalk

  22. #97
    Join Date
    Dec 2010
    Location
    Seattle
    Posts
    172
    I filed with BD last week, and got a reply and FedEx label on Monday. Beacon was purchased <2 years ago, and the email from BD claims a free replacement:

    "For users of the DSP Sport and DSP Pro beacons, we will undertake a thorough inspection of your beacon and, regardless of what we conclude, we will send you a free replacement from our current beacon family. Attached to this email is a pre-paid shipping label for you to send in your beacon for inspection and upgrade.†Please clearly label the outside of the return package with RA xxxxxx. Once we receive your beacon, we will contact you regarding a replacement."

  23. #98
    Join Date
    Sep 2005
    Location
    PRB
    Posts
    24,139
    Quote Originally Posted by durangobrad View Post
    I filed my claim Friday, got the response yesterday afternoon.

    My beacon is almost 5 years old and I recently registered with pieps to extend the warranty to 5 years. Good until 12/25/2020.

    I got the same email except they said it will be upgraded for free.

    Sent from my F1 using Tapatalk
    it is so bizarre that they have no consistency on this.
    "fuck off you asshat gaper shit for brains fucktard wanker." - Jesus Christ
    "She was tossing her bean salad with the vigor of a Drunken Pop princess so I walked out of the corner and said.... "need a hand?"" - Odin
    "I'd eat a bag of Dicks and wash it down with a Coke any day." - iceman

  24. #99
    Join Date
    Jan 2004
    Location
    the Low Sierra
    Posts
    13,628
    yeah Iím surprised
    I didn't believe in reincarnation when I was your age either.

  25. #100
    Join Date
    Aug 2020
    Posts
    10
    Have you guys heard anything back from BD yet? I just submitted my claim. Hopefully they can expedite the upgrade.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •