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  1. #1
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    Apr 2002
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    contesting rental car damage

    Sixt Rentals trying to hit me for around $800 (or maybe a little more) for damage to the aluminum rim on the wheel. Returned the car at the airport, rushing to check in, and didn't even look at whatever they gave me to sign, let alone compare it to what the guy had listed as existing damage when I picked up the car (I signed on some electronic device and probably didn't even see whatever diagram showed the supposed damage). Given that I didn't hit a curb (or even parallel park) when I had the car I doubt the damage was from me. And of course their guy at the airport didn't mention that he had recorded any damage.

    I know, should probably photograph or at least take a look at what they're writing down, but this is the first time I've ever had this happen (I used to check years ago but got lazy about it). Any great ideas?

    Obviously I declined their optional damage insurance--not sure what my credit card might cover, but I told Sixt I would tell the cc company they shouldn't pay either as I don't believe I did the damage and wasn't made aware of it (until several weeks later).
    [quote][//quote]

  2. #2
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    You PM Rontele yet?

    Sent from my Pixel 3 XL using TGR Forums mobile app

  3. #3
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    Sounds like a scam. Who rents from a company called Sixt rentals?

    Even if you did, $800 for a rim? $150 gets it repaired by a wheel guy in a mobile van....unless its carbon fiber.
    "timberridge is terminally vapid" -- a fortune cookie in Yueyang

  4. #4
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    Quote Originally Posted by Timberridge View Post
    Sounds like a scam. Who rents from a company called Sixt rentals?

    .
    It does sound scammy, but Sixt is Europe's Avis. It's not a fly by night biz.

    What country?

    Let's do some livin'
    After, we die

  5. #5
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    Apr 2002
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    France, but all the documents (that I have seen) are in English.

    Seems like they can't just charge my card, or they haven't tried, so I'm not sure where this goes eventually, but I've had two emails from them now and they're citing French civil code (after I initially told them I wasn't paying).
    [quote][//quote]

  6. #6
    Join Date
    Dec 2007
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    base of the Bush
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    10,291
    What now?

    You just lost your France privileges


    www.apriliaforum.com

    "If the road You followed brought you to this,of what use was the road"?

    "I have no idea what I am talking about but would be happy to share my biased opinions as fact on the matter. "
    Ottime

  7. #7
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    Dec 2008
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    Quote Originally Posted by Dexter Rutecki View Post
    Obviously I declined their optional damage insurance--not sure what my credit card might cover, but I told Sixt I would tell the cc company they shouldn't pay either as I don't believe I did the damage and wasn't made aware of it (until several weeks later).
    You declined damage insurance on a rental? That is not the preferred approach, meng. I read that option as "do you want protection against bullshit related to this liability?"

  8. #8
    Join Date
    Sep 2001
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    If you have car insurance and rent using a major credit card, AMEX being preferable, it's a waste of money to pay for that insurance, with some caveats as to type of vehicle and country the rental is in.

  9. #9
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    Go that way really REALLY fast. If something gets in your way, TURN!

  10. #10
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    Quote Originally Posted by iceman View Post
    If you have car insurance and rent using a major credit card, AMEX being preferable, it's a waste of money to pay for that insurance, with some caveats as to type of vehicle and country the rental is in.
    Yeah, that's why I always decline, but I didn't bother checking on the specifics first so I can't say for sure that I'm covered. Regardless, I think these guys shouldn't get paid even by my cc company as I'm pretty damn sure I didn't do that damage.
    [quote][//quote]

  11. #11
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    Quote Originally Posted by iceman View Post
    If you have car insurance and rent using a major credit card, AMEX being preferable, it's a waste of money to pay for that insurance, with some caveats as to type of vehicle and country the rental is in.
    I know that's the case with my insurance here for USA rental cars. OP rented in France though. Not sure my Nationwide policy would cover a rental car overseas, especially in some third world country like France.. Just kidding about France being 3rd world but regardless, usa insurance probably isn't good overseas..
    Go that way really REALLY fast. If something gets in your way, TURN!

  12. #12
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    Quote Originally Posted by SumJongGuy View Post
    well said
    bF
    Alpental Indigenous

  13. #13
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    @SJG: It varies by company and your policy. There are a few countries nobody will extend coverage to but not many. France is generally fine.

  14. #14
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    Quote Originally Posted by Dexter Rutecki View Post
    I'm pretty damn sure I didn't do that damage.
    That's what everyone says though.

    AMEX completely covered damage to a French rental car that I caused.

    Maybe check your card's coverage?
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  15. #15
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    Aug 2007
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    contesting rental car damage

    Exactly. Give your CC company a call. Something like this happened to me once and when I called back to the CC company to check up, my CC company said they were negotiating back-and-forth to see who would finally pay, but I ended up paying nothing. YMMV
    Well maybe I'm the faggot America
    I'm not a part of a redneck agenda

  16. #16
    Join Date
    Mar 2006
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    General Sherman's Favorite City
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    17,617
    Smear le merde under their rental policy?
    I still call it The Jake.

  17. #17
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    Dec 2012
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    There's no way a wheel costs $800 on one of these. French con artistsClick image for larger version. 

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    "timberridge is terminally vapid" -- a fortune cookie in Yueyang

  18. #18
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    lol - pad

  19. #19
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    I rear ended a drunk French postman stopped in the middle of the road in the rain, no lights on. He gets out, looks at the fairly minor damage to both cars (low speed crash), says "Small problem". I follow him to his buddies in the car rental office in Caen, they give me a new car, no paper work, and that's the last I heard of it.

  20. #20
    Join Date
    Feb 2005
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    I've dealt with this multiple times for clients. I mail them a demand letter asking them for their before and after proof. Not one time have they been able to do it and it goes away.

    The last one a did a few months ago was for hail damage. Well, it hadn't hailed at that location until a week after my client returned the car.

  21. #21
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    Quote Originally Posted by PNWbrit View Post
    That's what everyone says though.
    [/QUOTE]

    I'm sure that's true, and if it had been some other form of damage I might not be so certain, but the only way I can imagine this happening is from a curb or if I somehow hit something while driving. I know that didn't happen, and I'm not sure I even parallel parked the thing once (double parked in Paris to pick up, and then we were in the country the whole time with it parked in a dirt lot). Anyway, yeah, I guess hopefully this will become my cc company's problem if they don't give up trying to bill me.
    [quote][//quote]

  22. #22
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    Quote Originally Posted by Dexter Rutecki View Post

    I'm sure that's true, and if it had been some other form of damage I might not be so certain, but the only way I can imagine this happening is from a curb or if I somehow hit something while driving. I know that didn't happen, and I'm not sure I even parallel parked the thing once (double parked in Paris to pick up, and then we were in the country the whole time with it parked in a dirt lot). Anyway, yeah, I guess hopefully this will become my cc company's problem if they don't give up trying to bill me.
    Absent the proof of the wheel being damaged prior to your rental you're up shit creek though really... and you signed a contract agreeing to be.

    Check your cards coverage and then if there any is notify them of claim... forget whole thing.

    Or you could get MTM to write a letter for a few $100.
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  23. #23
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    Mar 2011
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    contesting rental car damage

    https://m.youtube.com/watch?v=4T2GmGSNvaM

    Skip to 1:58 for the truly lazy and/or pressed for time

  24. #24
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    Oct 2003
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    Quote Originally Posted by MakersTeleMark View Post
    I've dealt with this multiple times for clients. I mail them a demand letter asking them for their before and after proof. Not one time have they been able to do it and it goes away.
    This. Wife had exact same issue with Sixt in Spain. In her car it was some non-existent scratches. It’s a revenue generating exercise for them. She demanded evidence the car was supplied to her without the damage, and for evidence of the damage (full stop) and they backed down. She also cancelled the credit card the deposit was held against, on the advice of her bank.

  25. #25
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    Mar 2006
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    I’ll rent from Sixt when Hertz is booked out here at ATL for long road trips and I can say without a doubt they are the most anal, “gotcha” type rental agency out there. The absurd walk around should put anyone on notice to just say, “the entire clear coat is covered with hairline scratches” before leaving.

    That said they are cheap as fuck and have cars that are better/newer than most fleets. Last time I rented from them was ‘19 Volvo XC90 for $40/day.

    You’d have thought i was driving off with the Popemobile the way they checked that thing over.
    I still call it The Jake.

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