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  1. #901
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    Nov 2005
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    For at least a few years the best skier at Schweitzer was a blind woman. Probably still is, now that I think about it.

  2. #902
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    Apr 2006
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    Spokane/Schweitzer
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    Quote Originally Posted by jono View Post
    For at least a few years the best skier at Schweitzer was a blind woman. Probably still is, now that I think about it.
    She's awesome. I wouldn't say she's the best skier there but if any on us were skiing blind, we wouldn't likely be able to ski as well as her.

  3. #903
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    Jun 2011
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    470
    As I gotten older, I get nauseous in the fog. I’m also getting a fear of heights and have to hold onto the chair at all times...


    Sent from my iPhone using TGR Forums

  4. #904
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    Nov 2005
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    Quote Originally Posted by GoldMember View Post
    She's awesome. I wouldn't say she's the best skier there but if any on us were skiing blind, we wouldn't likely be able to ski as well as her.
    Having been blinded by the fog for a while I can only guess this is true. It's hard to compare skiers very precisely by just sound and smell anyway, and when it's thick enough everything sounds a little muffled and smells like a sauna. But it seems a decent guess from what I have heard.
    A woman came up to me and said "I'd like to poison your mind
    with wrong ideas that appeal to you, though I am not unkind."

  5. #905
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    Apr 2006
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    Spokane/Schweitzer
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    Quote Originally Posted by jono View Post
    Having been blinded by the fog for a while I can only guess this is true. It's hard to compare skiers very precisely by just sound and smell anyway, and when it's thick enough everything sounds a little muffled and smells like a sauna. But it seems a decent guess from what I have heard.
    Oh come, now... it ain't THAT bad.

  6. #906
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    Feb 2008
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    Udapimp
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    922
    whitefish, ie "the bigfog", has way better braille skiing than "the foggy basin" or "snowqrummy"
    embrace the gape
    and believe

  7. #907
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    Sep 2001
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    (In deference to polluting the PNW thread...)

    Regarding the reservation system, the language at https://www.crystalmountainresort.co...b=anytime-pass is clear:

    UNRESTRICTED LIFT ACCESS
    Ski and ride any day, anytime this season. The snow is yours to play. No blackouts or restrictions. Give yourself the ultimate freedom of unlimited lift access with the Crystal Anytime Pass.
    Merde De Glace On the Freak When Ski
    >>>200 cm Black Bamboo Sidewalled DPS Lotus 120 : Best Skis Ever <<<

  8. #908
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    Quote Originally Posted by PNWbrit View Post
    Their arbitration clauses were very well worded when we looked at them.

    They had the benefit of it being covid based numbers restrictions last year.. This time around it's solely on over selling passes/new products so that might be a game changer together with their clear statement of no restrictions being in place for 21/22 and the deferral window.

    Forcing corporations to waive arbitration by the cost and hassle of a mass of small claims actions is a new thing and costly, difficult to coordinate properly to turn into a class. Thanks to tort reform!
    Are you saying that this seasons arbitration clause specifies 'over selling' passes? I can't find that.
    Merde De Glace On the Freak When Ski
    >>>200 cm Black Bamboo Sidewalled DPS Lotus 120 : Best Skis Ever <<<

  9. #909
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    Dec 2003
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    Seattle
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    Quote Originally Posted by Buster Highmen View Post
    Are you saying that this seasons arbitration clause specifies over selling passes? I can't find that.
    No.

    Their stated reason this year is because of over crowding and improving the "experience". It's a more cynical move than the reservation system last year that was nominally due to covid and the likely fear of getting shut down by the state.
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  10. #910
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    Quote Originally Posted by PNWbrit View Post
    No.

    Their stated reason this year is because of over crowding and improving the "experience". It's a more cynical move than the reservation system last year that was nominally due to covid and the likely fear of getting shut down by the state.
    OK.
    I'm wondering if the parking solution is a flop by virtue of some inability to enforce it.

    Between the overt overselling of passes and the disinformation regarding the implementation of reservations to ski this season, I sure hope there's enough legal traction to punish Alterra.
    Merde De Glace On the Freak When Ski
    >>>200 cm Black Bamboo Sidewalled DPS Lotus 120 : Best Skis Ever <<<

  11. #911
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    Dec 2003
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    Seattle
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    Quote Originally Posted by Buster Highmen View Post
    OK.
    I'm wondering if the parking solution is a flop by virtue of some inability to enforce it.

    Between the overt overselling of passes and the disinformation regarding the implementation of reservations to ski this season, I sure hope there's enough legal traction to punish Alterra.
    Yep.

    https://fortress.wa.gov/atg/formhand...laintForm.aspx
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  12. #912
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    Oct 2005
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    My wager is that the parking situation is driving (no pun intended) everything. The lift situations have been worlds better than last year, even on the days they're parking out F lot. Last year there were state imposed capacity caps that were based on percentages of "maximum" for recreation as well as for indoor space utilization, so that clearly doesn't fly this year. Given the notably manageable lift lines and mountain crowding situation as compared to the filled out parking lots, it seems like it's gotta be a parking capacity issue (see also: reservation waivers for people who ride the busses).

    They thought they'd be able to manage the parking situation by incentivizing car pooling and by charging for parking, but they obviously miscalculated that and now they're scrambling to contain all the vehicle traffic. I think they also *have* to do something because of the SUP and their adjacency to MRNP in terms of environmental mitigation (I know they got in a lot of trouble for wastewater runoff a few years ago and the situation with cars was brought up in all that)

  13. #913
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    Parking doesn't seem to be as big an issue as last year from what I see.
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  14. #914
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    They had an IG post a couple days ago in the AM that if you hadn't made it past Enumclaw yet there wasn't going to be any parking. There've been another couple IG "moments" (so now gone) that had similar messages about parking being tight.

  15. #915
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    Yep.

    Not as bad as it has been as far as I've seen. Lines are shorter on the mountain too.
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  16. #916
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    https://www.crystalmountainresort.co...-our-community
    JANUARY 1, 2022

    Hello Crystal skiers and riders. First, thank you as always for your love for the Mountain. You know we share that love and that we want you to have an incredible ski experience every time you visit. Despite COVID outbreaks impacting staffing across our operations, our team has been putting forth truly heroic efforts across the board to make that possible. If you have an opportunity to thank a liftie, parking attendant, plow driver, mechanic, food service worker or any other front-liners on your next visit please do because they’ve really made the great skiing experiences that we’ve had over the past week possible.


    PENT UP DEMAND
    After a late start and disappointing conditions in early December, we’ve been graced with feet, and more feet, of incredible snow but only to have road conditions down in town make it difficult for folks to get here. Those who figured out the roads were treated to truly amazing days on the mountain this past week, but we know many of you couldn’t join us and are eagerly awaiting your turn to play in the snow. If you can get up here midweek, please DO IT. Conditions are amazing and we’ve got room for you.


    At the same time, we want to prepare collectively as a ski community for the fact that most of our skiers and riders are coming to ski and ride on the weekends, and that conditions like these coming after such a slow snow start will inspire more people to join us in the coming weekends than we will have room for. The PNW has one of the greatest ski cultures in the US, and we’re proud to be part of that culture, but when the proverbial stars align, we simply can’t all ski at once. As you likely know, we’re seeing crowding at ski areas up and down the Cascades. In fact, issues across the region have added additional pressure on our capacity here at Crystal. On top of these circumstances, COVID has forced people to retreat to lower car occupancy which further dilutes the effectiveness of our most restricted asset – parking.

    LOOKING AHEAD
    Our long-term solution revolves around an aggressive expansion program that we plan to kick-off this spring should planning, approvals, and permitting allow. Our plan is aimed at raising parking, lodge, restroom, and lift capacity to meet the overall skiing capacity of the mountain, thus reducing pinch points that are hurting our skiers’ experience. Because of planning, approvals, and construction needs, this is a plan that will unroll over the course of the next several years.

    In the meantime, beyond our current practice of restricting lift ticket sales on dates when we know capacity will be stretched, we’ve decided to bring back the reservation system that was in place last winter to help us manage capacity. I know our decision came on suddenly, but we made a commitment to our skiers two years ago that we will stay ahead of our challenges and based on a combination of COVID, a late start, gangbuster snowfall, and pronounced capacity issues at other mountains in the region, we’re making this move now to prevent further frustrations getting access to the mountain. To do so we had to act quickly to be up and running prior to next weekend, which is why this change occurred so suddenly.


    RESERVATIONS ARE BACK
    The reservation system will work much like it did last year in that pass holders will be able to reserve up to 7 days at a time to allow multi-day visitors to book their entire stay while allowing our day skiers to plan for multiple trips up to the mountain. Our reason for the reservation system is because despite the converging factors that can impact our ability to host happy skiers, we want you to be able to reliably know that when you wake up and load the car, that you’re going to be able to find a spot to park it and enjoy a day on the hill.


    EXPRESS BUS SERVICE
    The best way to get access on a weekend is to sign up for the Crystal Mountain Express bus. There are several free buses which depart from Enumclaw every Friday, Saturday and Sunday and will get you on the hill as quickly as traffic allows and includes a reservation for pass holders who were unable to secure their own. Beyond that we suggest that skiers follow communications through the app, website, and social media.


    STAYING CONNECTED
    Because the best days on snow are often driven by great snowstorms, these great days are the days when road conditions tend to lead to accidents and traffic issues. As such we highly recommend that you download the Crystal Mountain App and indicate that you’re open to alerts and messages. On peak days we use these alerts to communicate parking status and to the best of our knowledge, road status. We’re fortunate to have a relatively low-elevation approach to the Mountain that for the most part is clear of snow and ice but that’s not always the case, and when road conditions are less than ideal, traffic moves slowly, and cars do have accidents. We can’t control the roads, but we can do our best to keep you informed of the conditions.


    And of course, the bottom line is that if you’d like a wide-open experience – come see us on a weekday! There’s a lot of room up here when folks are at work or school, so if you have any flexibility in your schedule, it can be some of the best skiing available anywhere.


    We wish you all a great year ahead and thank you kindly for your patience, understanding and support.

    Frank DeBerry
    President & COO
    Maybe it's confirmation bias but that reads to me like parking is a big part of it.

  17. #917
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    Merde De Glace On the Freak When Ski
    >>>200 cm Black Bamboo Sidewalled DPS Lotus 120 : Best Skis Ever <<<

  18. #918
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    Feb 2010
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    Portland by way of Bozeman
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    Quote Originally Posted by Buster Highmen View Post
    Done. Email sent, as well.

    Thanks for doing that.

  19. #919
    Join Date
    Apr 2015
    Posts
    68
    Here’s my email to Deberry

    Despite having oversold season’s passes to Crystal earlier this year, you said repeatedly that there would be no reservations.
    And now you introduce them.
    This is classic, immoral, bait and switch procedure.
    Maybe next year when you advertise a season’s pass you will add the rider that we may or may not be able to use it, and that the service we have paid for may or may not be provided, at Crystal’s discretion (or whim).
    And by the way, the dinner and water cooler conversation from my friends and colleagues, many of whom are long time Crystal skiers, reflect exactly the points I made above.

    As a side note, maybe when your pass sales diminish you will reflect on how you might grow the number of casual skiers and turn them into skiing enthusiasts - provided they haven’t been deterred by the $170 day skiing tickets and $30 parking.

    I am sure many of my outraged friends and colleagues will be complaining to the state about your deceptive marketing tactics, as will I.

    Imagine buying season’s passes to, say, a theater or symphony venue with the expectation that you will get to see the plays or hear the music. Imagine that the vendor sells 200 passes, despite only having 100 seats, and then introduces a reservation system as the season starts, meaning that you only get to see half the events. Imagine how you might feel…..

    I look forward to your thoughtful response. Please don’t waste your time or mine telling me that restricting my ability to use a service I’ve paid for is for my own good, or that you want me to have “an incredible ski experience”. It’s impossible to have an incredible experience when you can’t get a reservation.

  20. #920
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    Quote Originally Posted by ianpnw View Post
    Here’s my email to Deberry

    [Despite having oversold season’s passes to Crystal earlier this year, you said repeatedly that there would be no reservations.
    And now you introduce them.
    This is classic, immoral, bait and switch procedure.
    Maybe next year when you advertise a season’s pass you will add the rider that we may or may not be able to use it, and that the service we have paid for may or may not be provided, at Crystal’s discretion (or whim).
    And by the way, the dinner and water cooler conversation from my friends and colleagues, many of whom are long time Crystal skiers, reflect exactly the points I made above.

    As a side note, maybe when your pass sales diminish you will reflect on how you might grow the number of casual skiers and turn them into skiing enthusiasts - provided they haven’t been deterred by the $170 day skiing tickets and $30 parking.

    I am sure many of my outraged friends and colleagues will be complaining to the state about your deceptive marketing tactics, as will I.

    Imagine buying season’s passes to, say, a theater or symphony venue with the expectation that you will get to see the plays or hear the music. Imagine that the vendor sells 200 passes, despite only having 100 seats, and then introduces a reservation system as the season starts, meaning that you only get to see half the events. Imagine how you might feel…..

    I look forward to your thoughtful response. Please don’t waste your time or mine telling me that restricting my ability to use a service I’ve paid for is for my own good, or that you want me to have “an incredible ski experience”. It’s impossible to have an incredible experience when you can’t get a reservation.

    COLOR tags make it illegible to those of the old guard with blue backgrounds.
    Merde De Glace On the Freak When Ski
    >>>200 cm Black Bamboo Sidewalled DPS Lotus 120 : Best Skis Ever <<<

  21. #921
    Join Date
    Dec 2003
    Location
    Seattle
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    It's a good email.

    Keep 'em coming folks.
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  22. #922
    Join Date
    Oct 2010
    Location
    Seattle
    Posts
    242
    My email to Frank:

    Frank,

    Hopefully you will read this entire email and not just delete it based on the subject line, I have been skiing at your hill for 48 years so the least you can do is hear me out.

    You and Crystal Mountain are literally stealing from your customers by enacting the reservation system after you EXPLICITLY stated there would be no reservations this year and proceeded to force passholders into buying the unlimited Ikon pass if they wanted to ski unlimited at Crystal this year, the key word being UNLIMITED!

    Now you pull the old bait and switch and the reason (per you) isn't Covid or health related.... it is PARKING?!?!? You mention "pent-up demand" in your letter but the real cause is Crystal OVERSELLING your product, not something outside your control. YOU caused this by selling too many passes and the solution is not your customers need to adapt. The solution is eliminating the reservations or Crystal needs to provide a partial refund to every passholder for not providing the service we contracted to buy from you: UNLIMITED skiing.

    Rather than reservations, let your customers determine themselves who truly wants to ski: when the lots are almost full spread the word via Twitter, your website, signboard at beginning of 410, etc. that the only way to the mountain are the buses from Enumclaw Let the committed skiers get up earlier and those who want to sleep in can take the bus.

    I have also noticed you raised your F&B prices substantially this year ($10 for a beer at Campbell, pre tip????); this isn't a NFL stadium. I for one will not spend another penny at Crystal for F&B as long as the reservation system is in place.

    Regards
    You Will Respect My Authoritah!

  23. #923
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    Sep 2001
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    Frank DeBerry, Crustal manager for Alterra fyi:

    fdeberry@skicrystal.com
    Merde De Glace On the Freak When Ski
    >>>200 cm Black Bamboo Sidewalled DPS Lotus 120 : Best Skis Ever <<<

  24. #924
    Join Date
    Dec 2007
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    Denver
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    Will the credit card a person used to buy the pass go to bat for them on something like this if they contest the charge?

  25. #925
    Join Date
    Sep 2021
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    Lost in the PNWet
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    145
    Quote Originally Posted by wolfelot View Post
    Will the credit card a person used to buy the pass go to bat for them on something like this if they contest the charge?
    Regardless, be prepared to be blackballed from any IKON resorts if you do attempt it, corps don't look kindly at buybacks, even when justified.

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