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  1. #1
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    How to light a fire under a car insurance claim.

    So a friend had her car blasted by rocks/sludge from a contractor doing work on a deck directly above her car. $5-8k damage. Their insurance company is dragging their feet, not responding to calls, not agreeing with any estimates, basically not doing jack shit. It’s been a month. Any ideas on how to get some action? Small claims court? Sucks for her to have to fork over lawyer money on something clearly the fault of the contractor. Any ideas? Thanks!
    Something about the wrinkle in your forehead tells me there's a fit about to get thrown
    And I never hear a single word you say when you tell me not to have my fun
    It's the same old shit that I ain't gonna take off anyone.
    and I never had a shortage of people tryin' to warn me about the dangers I pose to myself.

    Patterson Hood of the DBT's

  2. #2
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    Quote Originally Posted by Tye 1on View Post
    Their insurance company is dragging their feet
    Whose insurance company? Your friend, or the contractor?
    Quote Originally Posted by powder11 View Post
    if you have to resort to taking advice from the nitwits on this forum, then you're doomed.

  3. #3
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    The contractor’s.
    Something about the wrinkle in your forehead tells me there's a fit about to get thrown
    And I never hear a single word you say when you tell me not to have my fun
    It's the same old shit that I ain't gonna take off anyone.
    and I never had a shortage of people tryin' to warn me about the dangers I pose to myself.

    Patterson Hood of the DBT's

  4. #4
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    Quote Originally Posted by Tye 1on View Post
    The contractor’s.
    She should be running it through her insurance. They’ll get their phone calls answered.
    Live Free or Die

  5. #5
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    Sidewinders?
    Forum Cross Pollinator, gratuitously strident

  6. #6
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    Quote Originally Posted by AdironRider View Post
    She should be running it through her insurance. They’ll get their phone calls answered.
    This. Does she have her own auto insurance involved?
    Quote Originally Posted by powder11 View Post
    if you have to resort to taking advice from the nitwits on this forum, then you're doomed.

  7. #7
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    I thought this was going to be an insurance fraud how-to

  8. #8
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    Quote Originally Posted by Diamond Joe View Post
    I thought this was going to be an insurance fraud how-to
    (1) Merge this thread with Danno's car rental thread.
    (2) ?????
    (3) Insurance fraud profit!!!!
    Quote Originally Posted by powder11 View Post
    if you have to resort to taking advice from the nitwits on this forum, then you're doomed.

  9. #9
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    Quote Originally Posted by AdironRider View Post
    She should be running it through her insurance. They’ll get their phone calls answered.
    I recently was in a not at fault accident and I found that my repair shop was far more useful for dealing with the other insurance company than my insurance company was. YMMV.

    Wouldn't this be a part of the contractor's liability insurance, not an auto insurance claim?

  10. #10
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    Quote Originally Posted by Diamond Joe View Post
    I thought this was going to be an insurance fraud how-to
    Me too.

    Go through her auto insurance...
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  11. #11
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    Not to hijack, but this is timely, I got into an accident almost 3 weeks ago that was entirely the other driver's fault, filed a claim through his insurance, and it's been crickets ever since. My car is drive-able, but I can't use the driver's side doors, which is inconvenient to say the least.

    The insurance company I filed a claim through told me that I shouldn't even get estimates until they have finished their investigation. Never dealt with an insurance claim of any kind before, so I'm looking for any/all advice.

  12. #12
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    Call your states insurance regulator.
    In my case, it was immediate results.

  13. #13
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    She should send naked pics to the ins company...and tgrz

  14. #14
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    Quote Originally Posted by glademaster View Post
    Not to hijack, but this is timely, I got into an accident almost 3 weeks ago that was entirely the other driver's fault, filed a claim through his insurance, and it's been crickets ever since. My car is drive-able, but I can't use the driver's side doors, which is inconvenient to say the least.

    The insurance company I filed a claim through told me that I shouldn't even get estimates until they have finished their investigation. Never dealt with an insurance claim of any kind before, so I'm looking for any/all advice.
    In my recent not at fault accident the hold up was the insurance company receiving the accident report from the police. They claimed they requested it but I think they were full of shit. After waiting 3 weeks, I went to the PD, paid $7 for a copy, and emailed it to the insurance company. The claim was approved a few days later.

  15. #15
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    I'm no insurance expert, but won't your insurance only get involved if you have collision/comprehensive (comp for the op, collision for Glade)?
    "fuck off you asshat gaper shit for brains fucktard wanker." - Jesus Christ
    "She was tossing her bean salad with the vigor of a Drunken Pop princess so I walked out of the corner and said.... "need a hand?"" - Odin
    "everybody's got their hooks into you, fuck em....forge on motherfuckers, drag all those bitches across the goal line with you." - (not so) ill-advised strategy

  16. #16
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    Quote Originally Posted by adrenalated View Post
    In my recent not at fault accident the hold up was the insurance company receiving the accident report from the police. They claimed they requested it but I think they were full of shit. After waiting 3 weeks, I went to the PD, paid $7 for a copy, and emailed it to the insurance company. The claim was approved a few days later.
    This was likely my fuckup, and I'm not trying to cast blame anywhere, but there is no police report. I called my car insurance provider as soon as the accident occurred, and they told me explicitly not to get the police involved if there were no injuries and I did not suspect the other driver was impaired, so I didn't bother calling them.

    I suppose I may have screwed the pooch there, but I did ask them repeatedly if I should call the police and was emphatically told "no."

    Both myself and the other driver have collision coverage, FTR.

  17. #17
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    If the party you are claiming against does not speak with the insurance and admit the claim the insurance company won’t pay it.

  18. #18
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    The answer varies by state.
    In CA you're best off filing a claim with your own insurance assuming you have comprehensive/collision, the body shop gets paid by them less your deductible--fast, then they go after the other guys insurance to pay your insurance company and your deductible--slow. Your insurance has to pay most of the bill, no matter who is at fault, so they have an incentive to go after the other insurer if their driver is at fault. If you go after the other guys insurance yourself they have no incentive to pay you. Plus, your insurance is less likely to low ball you than the other guys.

    If you both have the same insurance, you're screwed--whatever happened you'll both be 50% at fault in most cases. In CA the police won't usually bother with minor accidents. You need witnesses, photos, or the nature of the accident speaks for itself (res ipsa loquitor--that's latin)--rear ender, they had a stop sign and you didn't, etc.

    Anyone know what happens when you go to small claims court over something that the other person has insurance for? Does the other party's insurer get involved or do they just pay back their guy after he loses in court?

  19. #19
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    don't insurance companies have a certain amount of time before they have to pay?

    and they will take every minute of that time to avoid paying
    Lee Lau - xxx-er is the laziest Asian canuck I know

  20. #20
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    Quote Originally Posted by Diamond Joe View Post
    I thought this was going to be an insurance fraud how-to
    Came here to post White Gas!

    Quote Originally Posted by glademaster View Post
    Not to hijack, but this is timely, I got into an accident almost 3 weeks ago that was entirely the other driver's fault, filed a claim through his insurance, and it's been crickets ever since. My car is drive-able, but I can't use the driver's side doors, which is inconvenient to say the least.

    The insurance company I filed a claim through told me that I shouldn't even get estimates until they have finished their investigation. Never dealt with an insurance claim of any kind before, so I'm looking for any/all advice.
    Take it into a repair shop that you trust now. Don't wait unless you are considering not ever doing the repair.

    So this other guys insurance told you not to get the repairs done yet? They are obviously representing the other guy. IME even your own insurance company will give you the run around and they are working for your $$.

    The repair guy is the one that has something to gain for getting the repair done and paid for. It is your right to pick the shop and use the estimate from the shop that you like. They can do their own estimate too but you need to get your own estimate. There is a good chance they will just use your guy's estimate in the end instead of paying for a second one.

    I had a similar experience and I got the local shop talk to the insurance do the estimate and repair right away. Took the insurance company a couple months to finally follow through and finish the claim but at least my car was fixed. Insurance people did not care if my car was broken or not. Repair guy wanted my business so I don't know if he expected the claim to take so long or not but since he was the guy talking to the insurance company he fixed my car and let me drive it for a couple months before he got paid.

  21. #21
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    Quote Originally Posted by OregonDead View Post
    Came here to post White Gas!



    Take it into a repair shop that you trust now. Don't wait unless you are considering not ever doing the repair.

    So this other guys insurance told you not to get the repairs done yet? They are obviously representing the other guy. IME even your own insurance company will give you the run around and they are working for your $$.

    The repair guy is the one that has something to gain for getting the repair done and paid for. It is your right to pick the shop and use the estimate from the shop that you like. They can do their own estimate too but you need to get your own estimate. There is a good chance they will just use your guy's estimate in the end instead of paying for a second one.

    I had a similar experience and I got the local shop talk to the insurance do the estimate and repair right away. Took the insurance company a couple months to finally follow through and finish the claim but at least my car was fixed. Insurance people did not care if my car was broken or not. Repair guy wanted my business so I don't know if he expected the claim to take so long or not but since he was the guy talking to the insurance company he fixed my car and let me drive it for a couple months before he got paid.
    Go through your own insurance company they will go after at fault party.

    I just had this exact thing happen last year. No out of pocket to me whatsoever and car repaired in 10 days.




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    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  22. #22
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    And have them provide a rental since non operable passenger doors is a safety issue. Each day is costing them money then.


    Sent from my iPhone using TGR Forums
    I rip the groomed on tele gear

  23. #23
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    Quote Originally Posted by PNWbrit View Post
    Go through your own insurance company they will go after at fault party.

    I just had this exact thing happen last year. No out of pocket to me whatsoever and car repaired in 10 days.




    Sent from my SM-G930V using Tapatalk
    Did they hold your deductible until claim was fully resolved between them and other insurance company ?

  24. #24
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    Quote Originally Posted by mcski View Post
    Did they hold your deductible until claim was fully resolved between them and other insurance company ?
    Nope.

    Sent from my SM-G930V using Tapatalk
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  25. #25
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    ALWAYS get a police report.
    No longer stuck.

    Quote Originally Posted by stuckathuntermtn View Post
    Just an uneducated guess.

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