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  1. #1
    Join Date
    Dec 2005
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    9,788

    psa: ortovox 3+ recall for software version 2.1

    https://mailchi.mp/4e1d34d99e9b/prec...1?e=79ab641432

    WHICH TRANSCEIVERS ARE AFFECTED?
    This precautionary recall applies exclusively to ORTOVOX 3+ avalanche transceivers running software version 2.1. – no matter what color

    3+ devices running the following software: 1.0, 1.1, 2.0, 2.2 and all other ORTOVOX avalanche transceivers (S1+, S1, ZOOM) are not affected.
    I swear on my glass eye,

  2. #2
    Join Date
    Dec 2004
    Posts
    10,030
    Fucking unbelievable that they cannot upgrade them in the US and need to be shipped to Ger.

  3. #3
    Join Date
    Dec 2008
    Location
    Summit County
    Posts
    201
    PDA - I ended up trashing mine...used probably 35 times in 3 years.

    The silly off/on/battery door design failed to reliably make contact with the battery. Not good for use in a device that is supposed to go thru trama/impact.

    While essentially still like new, i couldn't trust that a slight jiggle of the end cap/switch during normal skin wouldn't break contact...i called but they seemed to not care about flaw. Offered a deal on same model but not interested

  4. #4
    Join Date
    Feb 2005
    Posts
    10,087
    Quote Originally Posted by cycology1 View Post
    PDA - I ended up trashing mine...used probably 35 times in 3 years.

    The silly off/on/battery door design failed to reliably make contact with the battery. Not good for use in a device that is supposed to go thru trama/impact.

    While essentially still like new, i couldn't trust that a slight jiggle of the end cap/switch during normal skin wouldn't break contact...i called but they seemed to not care about flaw. Offered a deal on same model but not interested
    If you register your device online, the warranty goes to five years. FYI. I'm was on my 3rd s1, and they just sent me a new s1+.

  5. #5
    Join Date
    Dec 2004
    Posts
    10,030
    Quote Originally Posted by cycology1 View Post
    PDA - I ended up trashing mine...used probably 35 times in 3 years.

    The silly off/on/battery door design failed to reliably make contact with the battery. Not good for use in a device that is supposed to go thru trama/impact.

    While essentially still like new, i couldn't trust that a slight jiggle of the end cap/switch during normal skin wouldn't break contact...i called but they seemed to not care about flaw. Offered a deal on same model but not interested
    Hmmm. I have well over 400 days on mine and the on/off switch still functions fine.

    I also wasn't aware that beacons are suppose to go through Trauma/impact. Learn something new everyday.

    Carry on.

  6. #6
    Join Date
    Feb 2009
    Location
    On Vacation for the Duration
    Posts
    9,653
    Mine is affected and probably should send it in. I have to cross avy paths on the XC trails and snow bridges over the melt outs in the spring and I usually am solo. Does the glitch affect finding a buried me? Or me showing someone else where to dig?
    thnx Capt. Chuck Shunstrom

    A few people feel the rain. Most people just get wet.

  7. #7
    Join Date
    Dec 2004
    Location
    Simi Valley, CA
    Posts
    4,688

  8. #8
    Join Date
    Feb 2009
    Location
    On Vacation for the Duration
    Posts
    9,653
    Saw that. Just signed on to the program and downloaded the documents. The magic carpet is in a slide zone at Alpy.
    thnx Capt. Chuck Shunstrom

    A few people feel the rain. Most people just get wet.

  9. #9
    Join Date
    May 2012
    Location
    PNW
    Posts
    395
    Sent mine in on Monday via UPS. Anyone else get theirs back yet? How long was the turnaround?

  10. #10
    Join Date
    Dec 2006
    Location
    Beer:30
    Posts
    5,804
    Quote Originally Posted by Bronco View Post
    Sent mine in on Monday via UPS. Anyone else get theirs back yet? How long was the turnaround?
    Mine was under 2 weeks door to door.
    Quote Originally Posted by Norseman View Post
    All ye punterz! Leave thine stupid heavy skis in the past, or at least in the resort category, for the age of lightweight pussy sticks is upon us! Behold! Keep up with the randocommandos on their carbon blades of shortness! Break thine tibias into spiral splinters with pintech extravagance!

  11. #11
    Join Date
    Oct 2003
    Location
    9,300ft
    Posts
    16,629
    Is it just me or does Ortovox have more recalls than everyone else combined?

    Maybe that is a measure of their willingness to recall over less critical issues than others? Or maybe the have more critical issues.
    Quote Originally Posted by blurred
    skiing is hiking all day so that you can ski on shitty gear for 5 minutes.

  12. #12
    Join Date
    Aug 2018
    Posts
    6
    It was very cool

  13. #13
    Join Date
    Aug 2005
    Location
    mouth of BCC
    Posts
    1,365
    Sent mine to Germany via a pre paid label. This was over the summer so turn around time was not critical. Got it back last month. Pleased with ortovox's customer service.
    POWDER SKIER
    COLD RAIN and SNOW

  14. #14
    Join Date
    Sep 2006
    Location
    No longer somewhere in Idaho
    Posts
    757
    Anybody struggling to get in touch with Ortovox? I've filled out the form twice a few weeks apart and never hear back. I'm pretty sure I clicked all the right stuff......
    Gravity always wins...

  15. #15
    Join Date
    Aug 2018
    Posts
    20
    wow, what a pain. Thankfully it happened during the off season.

  16. #16
    Join Date
    Feb 2008
    Location
    Donner Summit
    Posts
    591
    Just got around to sending mine in and got an email saying there's a 6 week processing time now. Don't know if that includes shipping time (I assume not). If you haven't sent yours in and don't have a backup you might want to get on it before it starts snowing.

  17. #17
    Join Date
    Feb 2007
    Location
    Colorado
    Posts
    2,688
    Quote Originally Posted by teledad View Post
    Just got around to sending mine in and got an email saying there's a 6 week processing time now. Don't know if that includes shipping time (I assume not). If you haven't sent yours in and don't have a backup you might want to get on it before it starts snowing.
    I got the same email and had my beacon back in my hands less than a week after dropping it at a UPS store.
    "It need not be fun to be fun." - Big Steve

    throughpolarizedeyes.com

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