Results 1 to 5 of 5
  1. #1
    Join Date
    Apr 2016
    Location
    Exiled from Maine
    Posts
    418

    LL Bean scrapping lifetime return policy.

    I get it, I really do. I'm still sad.

    https://www.pressherald.com/2018/02/...return-policy/

    Posted while wearing one of my many pairs of Cresta GTX.

  2. #2
    Join Date
    Dec 2009
    Location
    Sun Valley, ID
    Posts
    2,546
    I bet if you’re not a total dick and the original owner they will still fix stuff for you.

  3. #3
    Join Date
    Dec 2008
    Location
    Vacationland
    Posts
    5,944
    There's a difference between the life of a product and the life of it's owner. I'm sure reasonable warranty/return scenarios will be handled with top notch customer service.

  4. #4
    Join Date
    Oct 2005
    Location
    Wasatch
    Posts
    6,256
    Quote Originally Posted by CaliBrit View Post
    I bet if you’re not a total dick and the original owner they will still fix stuff for you.
    Seems to be implied in the press release.

  5. #5
    Join Date
    Mar 2006
    Location
    People's Republic of MN
    Posts
    5,761
    Good for them. Too bad that shitty people do shitty things and ruin it for everyone. The Age of Entitlement has ruined lots of good will.
    Gravity. It's the law.

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