Results 1 to 5 of 5
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12-01-2017, 02:43 PM #1
Social Media / Digital Content / Customer Service Specialist
I tolerate moderate TGR surfing and going skiing when it's good.
Reports to: General Manager AKA Leavenworth Skier
Social Media Duties:
• Daily: Respond to Customer all Feedback, Questions, DMs, Messages, Comments. Moderate comments when appropriate.
• Daily: Multiple posts across all relevant social media platforms sharing the brand message
• Monitor Amazon.com reviews, respond to questions, refute any erroneous or inaccurate claims. Insure any customers interacting with brand on Amazon see an accurate picture of the company and products.
• Monitor forums, comment areas on key blogs and other online venues to make sure brand is portrayed in a positive and accurate light. Identify key forums to sponsor and interact with.
• Execute all social media components of advertising campaigns.
• Identify brands to purchase/trade products with for social media cross-posting/co-branded campaigns.
• Develop working relationships with social media content producers for brands and individuals in the tactical, hunting and general firearms industries, biased toward high-end ($$$ and experience) user groups.
• Work with GM to develop email marketing campaigns that link website, social media and email together
Digital Content Duties:
• Sort, tag and maintain company image database in Adobe Lightroom.
• Constantly produce content to support marketing campaigns and product launches.
• Photograph new products and all product revisions. Edit to have a consistent look and feel across all images. Make sure all product images meet brand standards and additionally meet standards for the relevant platform the images are posted to.
• Maintain all photography, videography and related equipment for optimal function.
• Identify to GM any future equipment upgrades or new purchases needed to produce content meeting or exceeding industry standards.
• Assist in producing fresh and relevant images and other content for brand Website and blog.
Customer Service Duties:
• Handle all customer service items originating through Social Media Channels
• Cover ~35% of weekly call volume
• Assist Customer Service manager in answering customer questions, taking phone orders
• Help customers determine the appropriate holster for their firearm and application.
Ideal Candidate:
-Team Player
-Works best in a collaborative setting
-Extensive knowledge of all Social Media platforms
-Extensive knowledge of Adobe Creative Suite
-Experience with customer service and relationship based sales, particularly in a Digital Media context
-Experience with both Photo and Video content creation for web and print media.
-Associates or Bachelors degree in Media, Communications, Marketing or Design
-Basic knowledge of Wordpress, HTML, PHP
-Experience with firearms either professionally or personally. Prior military, law enforcement or competitive type shooting a plus. Must be comfortable with private gun ownership. Candidate must be in tune with gun culture.
-Preferably an interest in or experience with high intensity/high adventure outdoor activities such as archery, hunting, mountaineering, hiking, backpacking or other similar. You must be comfortable shooting video and photos in inclement weather and mountainous terrain year-round.
To apply:
Send:
Cover Letter
Resume
Picture of you doing something cool in the backcountry
Portfolio or/links to projects you have worked on
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12-01-2017, 03:25 PM #2
Are you open to hiring contract work for any of this? My brother has a kickass little digital marketing company, and he's the hardest worker I know.
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12-01-2017, 03:26 PM #3
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12-01-2017, 04:36 PM #4Are you open to hiring contract work for any of this? My brother has a kickass little digital marketing company, and he's the hardest worker I know.
Our workplace is not PC and it would offend MTNGURL.
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12-02-2017, 09:32 AM #5glocal
- Join Date
- May 2002
- Posts
- 33,440
I think this chick would be a perfect fit.....
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