Have you tried contacting Volvo directly ? How much time do you have left on the warranty ?Nope. I've got the CPO warranty which I added 3 years onto. So mine is 8 years & unlimited miles. I'm at 120K now, the light came on a couple thousand after the previous oil change. Pretty frustrating dealership. I've been letting them ass rape me with the routine service in hopes that they'll be there for me when something big is covered under warranty. But I ALWAYS get the second class treatment. No loaner car, "maybe" they'll have a shuttle driver who can make the 10 min trip to where I work if the timing is just right. The drivers make a point of letting me know they routinely drive 1-3 hours to pick up their Mercedes customer's cars who bought new vehicles from the dealership. Meanwhile the service rep just says about the catalyst code: "if it were my car, I'd just drive it until the performance declines. This thing is going to be thousands to replace." Me: "How do we know if is this a warranty thing that Volvo should cover?" Him: "It's probably not covered. Especially with the miles you have, I'm sure you're out of warranty." Me: "My warranty is unlimited miles. I assumed it said that right there in my record". Him: "I've never heard of a warranty like that". Me: "It's a VOLVO CPO WARRANTY". Him: "I'll look into it." That was three weeks ago. I'm pretty sure it's considered a wear item and not covered, because THE INTERNET! But motherfucker, I'm so tired of this bullshit. How do I get someone to actually advocate for me? I asked him if they could more specifically diagnose what is wrong with it, and he literally said they'd have to just replace the whole exhaust system. That further diagnostics were impossible.
Did you drive through the check engine light for a while? What made you finally get the work done? Dealership or indy shop? Sorry for all the questions, but ......... above rant. Cheers!
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