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  1. #1
    Join Date
    Feb 2008
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    Under the bridge
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    Go-Pro employee ?

    Rather than rant about my Go-Pro experience, I was wondering if there is an employee from there on this board that could possibly help out with a pro-return/exchange? If so...can you please send me a PM.

    Thx in advance.

  2. #2
    Join Date
    May 2008
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    37ft above the hood
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    Zone Controller

    "He wants to be a pro, bro, not some schmuck." - Hugh Conway

    "DigitalDeath would kick my ass. He has the reach of a polar bear." - Crass3000

  3. #3
    Join Date
    Dec 2009
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    The Mayonnaisium
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    Wayne's World memes?


  4. #4
    Join Date
    May 2008
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    37ft above the hood
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    Name:  bf498a77b22fbff63646c0e8ba1a5dc7e3765e29e7e0b5b84f90daa641ea8295.jpg
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    Zone Controller

    "He wants to be a pro, bro, not some schmuck." - Hugh Conway

    "DigitalDeath would kick my ass. He has the reach of a polar bear." - Crass3000

  5. #5
    Join Date
    Nov 2008
    Location
    Utah
    Posts
    1,016
    We're all doctors, lawyers, or dentists; didn't you know?

    I'm shocked that a company whose stock is in the absolute toilet has shitty cs...
    "The world is a very puzzling place. If you're not willing to be puzzled you just become a replica of someone else's mind." Chomsky

    "This system make of us slaves. Without dignity. Without depth. No? With a devil in our pocket. This incredible money in our pocket. This money. This shit. This nothing. This paper who have nothing inside." Jodorowsky

  6. #6
    Join Date
    May 2008
    Location
    37ft above the hood
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    i go straight to the source

    did i come here asking for a refund on my shorted bag of trail mix

    no, i went right for the jugular
    Zone Controller

    "He wants to be a pro, bro, not some schmuck." - Hugh Conway

    "DigitalDeath would kick my ass. He has the reach of a polar bear." - Crass3000

  7. #7
    Join Date
    Feb 2011
    Posts
    2,451
    Can't believe you're a pro, I'm so much better than you!

  8. #8
    Join Date
    Mar 2006
    Location
    General Sherman's Favorite City
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    35,343
    Quote Originally Posted by digitaldeath View Post
    i go straight to the source

    did i come here asking for a refund on my shorted bag of trail mix

    no, i went right for the jugular
    How did that $37 damages claim end up?
    I still call it The Jake.

  9. #9
    Join Date
    Sep 2007
    Location
    tetons
    Posts
    8,515
    OP nobody here will help more than contacting the co and dealing directly with them.
    skid luxury

  10. #10
    Join Date
    May 2008
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    37ft above the hood
    Posts
    16,576
    OP suffers from lack of self confidence
    Zone Controller

    "He wants to be a pro, bro, not some schmuck." - Hugh Conway

    "DigitalDeath would kick my ass. He has the reach of a polar bear." - Crass3000

  11. #11
    Join Date
    Jan 2008
    Location
    Big Sky/Moonlight Basin
    Posts
    14,475
    The founder of Go Pro just moved to Big Sky. If I see him on the slopes tomorrow I will tell him to get in touch with you.
    "Zee damn fat skis are ruining zee piste !" -Oscar Schevlin

    "Hike up your skirt and grow a dick you fucking crybaby" -what Bunion said to Harry at the top of The Headwaters

  12. #12
    Join Date
    May 2008
    Location
    37ft above the hood
    Posts
    16,576
    Boom. Tgr helps the needy
    Zone Controller

    "He wants to be a pro, bro, not some schmuck." - Hugh Conway

    "DigitalDeath would kick my ass. He has the reach of a polar bear." - Crass3000

  13. #13
    Join Date
    Jan 2009
    Location
    Behind the Potato Curtain
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    4,047
    Quote Originally Posted by b-bear View Post
    OP nobody here will help more than contacting the co and dealing directly with them.
    Their customer service is a JOKE.

  14. #14
    Join Date
    May 2008
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    37ft above the hood
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    Op buy a new one ya cheap bastard

    Better yet buy one of the knockoffs for 70, supposed to be just as good
    Zone Controller

    "He wants to be a pro, bro, not some schmuck." - Hugh Conway

    "DigitalDeath would kick my ass. He has the reach of a polar bear." - Crass3000

  15. #15
    Join Date
    Nov 2004
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    YetiMan
    Posts
    13,370
    Quote Originally Posted by Harry View Post
    The founder of Go Pro just moved to Big Sky. If I see him on the slopes tomorrow I will tell him to get in touch with you.
    I can't wait to see your footage, and his footage.

  16. #16
    Join Date
    Sep 2007
    Location
    tetons
    Posts
    8,515

    Go-Pro employee ?

    Quote Originally Posted by snapt View Post
    Their customer service is a JOKE.
    Yep but doubtful a random internet person is going to get them further than just keeping on the co unfortunately
    Fwiw i got a just got a session 5 that wouldn't even turn on brand new out of the box.
    Seems like they're pretty much fucked as a co
    skid luxury

  17. #17
    Join Date
    Mar 2006
    Location
    General Sherman's Favorite City
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    Do what every "don't waste your money" segment on every local news station ever says these days:

    Post your story to GoPro's faceplace page, twitter page, Instagram and whatever other social platform the kids are using these days. Seems to have pretty good results as companies hate public bad stories on their pages and embrace the opportunity to rectify them in the same public way.

    It also has a multiplier effect when others with bad experiences chime in and share or link your story. Companies really don't like that.

    Look at me. A fucking Internet justice warrior. I see you when I see you Pio. (Points to sky)

    Good luck.
    I still call it The Jake.

  18. #18
    Join Date
    Dec 2012
    Posts
    17,757
    Quote Originally Posted by Harry View Post
    The founder of Go Pro just moved to Big Sky. If I see him on the slopes tomorrow I will tell him to get in touch with you.
    Any thought of laying the wood to his wife?

    "timberridge is terminally vapid" -- a fortune cookie in Yueyang

  19. #19
    Join Date
    Dec 2009
    Location
    The Mayonnaisium
    Posts
    10,496
    She looks nice.


  20. #20
    Join Date
    Aug 2007
    Location
    Bottom feeding
    Posts
    10,848
    Need some POV footage of that.
    Well maybe I'm the faggot America
    I'm not a part of a redneck agenda

  21. #21
    Join Date
    Nov 2007
    Posts
    5,718
    A friend of mine is GoPro's GC. Can't help you with the camera, but I'm betting she knows whether the wife swings...

  22. #22
    Join Date
    Dec 2012
    Posts
    17,757
    If Harry films the tryst while wearing a Gopro, he gets xtra points.
    "timberridge is terminally vapid" -- a fortune cookie in Yueyang

  23. #23
    Join Date
    Aug 2011
    Location
    panhandle locdog
    Posts
    7,839
    Quote Originally Posted by Timberridge View Post
    If Harry films the tryst while wearing a Sony, he gets xtra points.
    fify.

  24. #24
    Join Date
    Dec 2012
    Posts
    17,757
    Is that a Contour in your pants, or are you just happy to see me?
    "timberridge is terminally vapid" -- a fortune cookie in Yueyang

  25. #25
    Join Date
    Feb 2008
    Location
    Under the bridge
    Posts
    2,606
    actually got it taken care of.

    I called customer service yesterday and didn't get the result I had hoped for.....ended up writing an email explaining, in detail, the concern that I had. Got a very favorable response today.

    BTW - a few years ago a Patagonia mag helped me out with a problem.....which is why I took this route.

    Yes...I'm a pro

    I can ski double-black diamonds

    Cheers

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