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  1. #926
    Join Date
    Dec 2014
    Location
    Colorado Front Range
    Posts
    2,858
    With DMM's experience pressing the pins on their 'biners through the years, I was always surprised about the toe's pin problem.

    I'd have loved to have been a fly on the wall during the design review conversations.

    If I were a betting man, I'd guess that DMM advised Marker that their design was problematic, and that the Marker engineers were stubborn about their specification.

    Good on Marker however for selecting DMM.

    ... Thom
    Last edited by galibier_numero_un; 09-28-2017 at 11:18 PM.
    Galibier Design
    crafting technology in service of music

  2. #927
    Join Date
    Jan 2017
    Posts
    191
    info for girls with small feet planning to use kingpin with crampons
    Just bought a crampon for my girlfriend with a small feet (265 bsl) and it's not fitting between toe piece and walk/ski lever when it's in walk mode. Crampon is creating pressure on that thin lever mechanism when touring. I realize that could probably be avoided by mounting heel a bit futher and then adjusting it back, but still... Fixed with a hacksawClick image for larger version. 

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  3. #928
    Join Date
    Nov 2004
    Location
    Switzerland
    Posts
    826
    This just happened after about 10 days of use..Click image for larger version. 

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    Always Fight Gravity

  4. #929
    Join Date
    Feb 2005
    Location
    location location location
    Posts
    568

    Thanks for calling Customer Service - How can we help extricate you?

    So I have 3 pairs of Kingpins and 1 pair of Alpinists. I don't have a lot of time on the Alpinists yet, but of the 3 KP's;


    1. I bought the first pair in 2014 which was the first year they were on the market. This past February I had BOTH of those heels sheer clean off while skiing at the same time (!). Luckily I was lift skiing and not in an area of consequence at the time. Skiing tele-style on just the toes was interesting. Marker replaced both heels even though they were 5 years old.
    2. The second pair was a recalled version, which Marker is replacing entirely.
    3. The third pair wasn't a recalled version, but I lost pins on each of the toes (!) regardless. Luckily it happened while the skis were in the bag being transported back home and not out in the mountains. Marker is warrantying and replacing entirely.


    That's not a great track record for durability & design, and I'm certainly not alone as I read about many similar issues. Marker is certainly stepping up on the warranty and replacements, but I find myself thinking about my next long tour and/or being in areas of consequence where stellar customer service isn't going to help me ...
    Who cares how the crow flies

  5. #930
    Join Date
    Sep 2006
    Location
    No longer somewhere in Idaho
    Posts
    887
    Yo, eddy-
    After the kp experience, what possessed you to buy alpinist?


    Sent from my iPhone using TGR Forums
    Gravity always wins...

  6. #931
    Join Date
    Feb 2005
    Location
    location location location
    Posts
    568
    Quote Originally Posted by riff View Post
    Yo, eddy-
    After the kp experience, what possessed you to buy alpinist?
    I got the chance to check out the 'beta' Alpinist before it was released, liked the looks of it and could purchase at a great price. I'm not one of those people that swears off of a brand because a particular issue with one product (long time Marker user/fan even though I grew up racing through the "marker-out" era). However, given how common KP failures are I'm definitely looking into alternative choices.
    Who cares how the crow flies

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