BCA Float airbag "Trigger Upgrade" - safety issue

[skimaxpower]

FYI. BCA is updating (recalling?) Float backpacks.

The press release is here:

TRIGGER UPGRADE – SAFETY ALERT

We are conducting a trigger upgrade on all Float packs sold into the marketplace during the 2011-2012 and 2012-2013 seasons. Please see the attached Safety Alert for details.

This trigger update includes the Float 30, 18, 36, 22, 32 and Throttle. The Float 30 with T-handle is not included. Owners of Float 30 packs with cone-shaped handles should contact us for instructions at warranty@backcountryaccess.com. The upgraded trigger assembly is standard on all 2013-2014 airbags and utilizes a hex crimp instead of an E-clip as a retention solution.

We have found on a very few number of packs that the E-clip, which holds the cable assembly together, can accidentally become dislodged while connecting or disconnecting the compressed air cylinder. If this happens, the pack may not deploy properly. While the probability of this occurring is extremely low, we believe it is best to replace the entire assembly. To order your Trigger Upgrade Kit please click here.

To order by e-mail, please contact info@backcountryaccess.com and provide your first name, last name, shipping address, and the model of pack you are upgrading. Once your order is placed, you will receive your upgrade kit within two weeks.

BCA’s mission is to save lives, not just sell products. Your safety—and your loyalty—are our top priorities. If you have any questions or concerns please feel free to call or e-mail us directly.

Have a fun and safe winter season!

See information below for instructions and frequently asked questions. You can also call BCA at 303-417-1345 or shoot us an email at info@backcountryaccess.com.

Good on them for being proactive about addressing any potential problems.

[D(C)]

Thanks for the heads up.

[Shredhead]

I sent them an email and got a reply in an hour. Kit is on it's way!

[Skidog]

^^ same thing. I didnt even get a response, simply a UPS tracking email not even an hour after i sent the request email.

Still got awesome custy services over thar.

[Judo Chop!]

same same for me.
got a tracking# and item marked as shipped in less than 30mins.

[marshalolson]

thanks for posting, great response from BCA here as well.

[dark_star]

Great PSA, thanks for posting. Just ordered mine.

[Skidog]

received mine yesterday. Looks pretty straight forward.

[skimaxpower]

I installed the upgraded trigger cable today. It took a grand total of 15 minutes. The only tool required is a small phillips screwdriver.

In case anyone is reading this thread several years down the road and wants to know if the used airbag they're considering purchasing has been upgraded:
- The old (should be replaced) trigger handle is cone shaped, and has a 1cm black plastic circle on the bottom.
- The new (replacement) trigger handle is cone shaped, and has the entire bottom of the cone is made of black plastic, approx 1.5 inches in diameter.

[nobueno]

Thanks for posting and bumping. Didn't notice this the first go round.

[icelanticskier]

"do you feel lucky, punk?"

rog

[F.D.V.]

FYI...BCA is out of the new triggers. Two weeks give or take for any orders placed recently.