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  1. #27951
    Join Date
    Jan 2017
    Location
    on the banks of Fish Creek
    Posts
    1,392
    sales prevention department.....

  2. #27952
    Join Date
    Dec 2003
    Location
    Seattle
    Posts
    29,938
    Quote Originally Posted by m2711c View Post
    sales prevention department.....
    The store manager at that branch of Lowes "doesn't deal with customer complaints in person"...

    I knocked over a display of about 200 plastic Halloween pumpkins wheeling my washer out of the store... when fork lift driver got back.
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  3. #27953
    Join Date
    Dec 2005
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    10,903
    Quote Originally Posted by PNWbrit View Post
    I knocked over a display of about 200 plastic Halloween pumpkins wheeling my washer out of the store... when fork lift driver got back and I did not give a shit.
    Fixed.
    Last edited by Meadow Skipper; 08-28-2019 at 02:43 PM.
    And I guess that I just don't know

  4. #27954
    Join Date
    Jan 2010
    Location
    2 hours from anything
    Posts
    7,980
    Quote Originally Posted by Danno View Post
    and I'm still annoyed, my 3rd email asking for money yesterday didn't spur a single one of the 4 to actually pay me.
    Next time set a deadline with a vig to kick in after that date. You owe $15, but it becomes $20, then $25, etc.

  5. #27955
    Join Date
    Dec 2016
    Location
    In a van... down by the river
    Posts
    3,944
    Quote Originally Posted by PNWbrit View Post
    Went to the second store yesterday to pick it up.

    Forklift driver is on lunch break. No other employee can get it off warehouse shelving... "he'll be back in an hour"
    Well now I'm starting to just feel sorry for you.

  6. #27956
    Join Date
    Oct 2003
    Location
    Seattle
    Posts
    18,061
    Quote Originally Posted by PNWbrit View Post
    Lowes.

    Washing machine craps out at weekend. Attempted fix/part didn't bring it back to life.

    Fuckit. Buy new one online for pick up at local store - they have 3 in stock. Get email that it's available for collection.

    Turn up at local store. They don't have my washing machine or any others. Order has been transferred to different store an hour away. Ask local store to call new store to confirm they do have one for me if I drive there. "Those guys never answer the phone, you're better off just waiting for an email to tell you it's ready for collection"...
    My sister ordered a washer and dryer and they delivered her a set that uses European voltage, then tried to charge her a 25% restocking fee to return them. Pretty sure this was Home Depot, though.

  7. #27957
    Join Date
    Jan 2008
    Location
    truckee
    Posts
    10,847
    My kid in Boston ordered new windows, installed, from Lowes. Took a year and a half. In fairness he lives in a condo on the 4th floor.

  8. #27958
    Join Date
    Mar 2009
    Posts
    1,346
    Quote Originally Posted by The AD View Post
    My sister ordered a washer and dryer and they delivered her a set that uses European voltage, then tried to charge her a 25% restocking fee to return them. Pretty sure this was Home Depot, though.
    I bought a bosch dishwasher that didn't have the special power cord with the unit and spent 2 days talking to different departments of a national chain. I walked into a store and got nowhere, saw the cord inside the demo unit , picked it up and walked out with it . I guess it was technically shop lifting but fuck them, I want my sanity back and I was sick of washing dishes by hand.

  9. #27959
    Join Date
    Jan 2017
    Location
    on the banks of Fish Creek
    Posts
    1,392
    anarchist....

  10. #27960
    Join Date
    Dec 2005
    Location
    Posts
    10,903
    Quote Originally Posted by fatnslow View Post
    I bought a bosch dishwasher that didn't have the special power cord with the unit and spent 2 days talking to different departments of a national chain. I walked into a store and got nowhere, saw the cord inside the demo unit , picked it up and walked out with it . I guess it was technically shop lifting but fuck them, I want my sanity back and I was sick of washing dishes by hand.
    Sometimes if there’s no one in sight, I’ll run a stop light. We’re brother scofflaws.
    And I guess that I just don't know

  11. #27961
    Join Date
    Oct 2003
    Location
    Not Enough Sun and Too Many People
    Posts
    4,693
    Quote Originally Posted by PNWbrit View Post

    Forklift driver is on lunch break.... "he'll be back in an hour"
    Good for him. Too fucking bad if treating someone like a human being inconvenienced you.
    Set my compass North, I got Winter in my blood.

  12. #27962
    Join Date
    Mar 2006
    Location
    General Sherman's Favorite City
    Posts
    18,433
    Quote Originally Posted by PNWbrit View Post
    Went to the second store yesterday to pick it up.

    Forklift driver is on lunch break. No other employee can get it off warehouse shelving... "he'll be back in an hour"
    I know it’s local bias, but this shit would not stand at Homey Depot.
    I still call it The Jake.

  13. #27963
    Join Date
    Dec 2003
    Location
    Seattle
    Posts
    29,938
    Quote Originally Posted by glademaster View Post
    Good for him. Too fucking bad if treating someone like a human being inconvenienced you.
    You stack plastic Halloween pumpkins for a living... right?
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  14. #27964
    Join Date
    Dec 2008
    Location
    Posts
    5,139
    Quote Originally Posted by BmillsSkier View Post
    I know it’s local bias, but this shit would not stand at Homey Depot.
    In spring I went to the local HD for a propane tank swap. Bought the right sku at the kiosk & was about to walk outside to the self-service machine when the tween gal at the self-checkout observation post flags down nearby tween bro to assist. Unclear as to how tween bro would be of help, I reluctantly followed him to a different section of tanks. Maybe they got a new batch of tanks, idk. In hindsight I'm pretty sure he was scanning the storage closet of all the used tanks because he ended up 1-not using my code for self-service and 2-managed to give me a tank with a different fitting. An hour later after a failed grill and with a growing feeling of hangryness I return to the scene of the fiasco, forego the conversation with tweens near the observation post, deposit the useless tank & use the code from the original receipt. After poking my head into the store & yelling "get off my lawn" life returned to normal.

    Thank you for attending my Ted Talk.

  15. #27965
    Join Date
    Jan 2008
    Location
    truckee
    Posts
    10,847
    Tank swapping is annoying. It takes longer to get a tank refilled but you pay less and you can fill the tank whenever you feel like it rather than worry about trying to nearly empty it. Props to TTL for still filling tanks, and someone comes to do it right away. Unlike Lowe's where apparently there is only one person who can do each task. (Also like Squaw where apparently only one person can drive a cat up the KT road and if that person calls in sick I guess everyone goes home except the lifty running the magic carpet.)

    Also, why are there two Florida threads? Why are there any Florida threads?
    Last edited by old goat; 08-28-2019 at 11:39 PM.

  16. #27966
    Join Date
    Nov 2006
    Location
    NCW
    Posts
    2,078
    Quote Originally Posted by old goat View Post
    Tank swapping is annoying. It takes longer to get a tank refilled
    Not my experience. I go to the RV service shop. Itís much faster for me to have a tank filled than waiting for those HD tweens to figure out where the keys are.

    Quote Originally Posted by old goat View Post
    Also, why are there two Florida threads? Why are there any Florida threads?
    This is the real question.

  17. #27967
    Join Date
    Jan 2008
    Location
    truckee
    Posts
    10,847
    Quote Originally Posted by jackattack View Post
    Not my experience. I go to the RV service shop. Itís much faster for me to have a tank filled than waiting for those HD tweens to figure out where the keys are.



    This is the real question.
    It goes without saying that trying to get any kind of customer service at HD is a fool's errand.

  18. #27968
    Join Date
    Dec 2012
    Location
    I smell poutine!!!
    Posts
    8,329
    My local Ace fills tanks quickly. And it is the cheapest in town.

  19. #27969
    Join Date
    Sep 2010
    Location
    Tejas
    Posts
    5,700
    Quote Originally Posted by jackattack View Post
    Not my experience. I go to the RV service shop. It’s much faster for me to have a tank filled than waiting for those HD tweens to figure out where the keys are.
    Oh, and it's even worse now at my local HD/Lowes stores. They've gone fully automated on the propane swaps. Problem is they NEVER work. If it's not a broken card reader, it's a screen that usually says "System error. Please ask an employee for help" or something to that effect. So you go inside to the ONE checkout line open out of like 30 and a half dozen self-checkout lines, line's predictably a mile long, and then the cashier who is swamped, is visibly annoyed that she has to help you or track down someone who can. You finally GET some help and they're clueless as to what to do.

    So yeah, just a quick tank refill at my old local Ace Hardware was WAAAAAAAAAY faster than those dumb exchanges. I gotta find an RV shop. That's a good idea. I think some U-Hauls do propane refills too. These exchanges suck. I miss my old house where it had a propane line plumbed for the grill, connected to the house's buried 1000 gallon tank. That setup was tits.

  20. #27970
    Join Date
    Dec 2008
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    Posts
    5,139
    Quote Originally Posted by riser3 View Post
    My local Ace fills tanks quickly. And it is the cheapest in town.

  21. #27971
    Join Date
    Dec 2005
    Location
    Central OR
    Posts
    4,930
    Just about any gas station can refill propane tanks. Swapping is a rip-off; you pay more for less fuel.

  22. #27972
    Join Date
    May 2009
    Location
    inpdx
    Posts
    11,867
    Quote Originally Posted by Flyoverland Captive View Post
    Just about any gas station can refill propane tanks. Swapping is a rip-off; you pay more for less fuel.
    Not what Iíve found in the big city
    At the one gas station near me that even has the service, the attendant didnít even know how to do it and quoted me some ridiculous figure like $80 to fill. FM has swaps for $17.

    How much is gas station refill near you?

  23. #27973
    Join Date
    Dec 2005
    Location
    Central OR
    Posts
    4,930
    Quote Originally Posted by acinpdx View Post
    Not what I’ve found in the big city
    At the one gas station near me that even has the service, the attendant didn’t even know how to do it and quoted me some ridiculous figure like $80 to fill. FM has swaps for $17.

    How much is gas station refill near you?
    I refilled at Fred Meyer's gas station last week; cost about $10.

  24. #27974
    Join Date
    Dec 2012
    Location
    I smell poutine!!!
    Posts
    8,329
    Quote Originally Posted by acinpdx View Post
    Not what Iíve found in the big city
    At the one gas station near me that even has the service, the attendant didnít even know how to do it and quoted me some ridiculous figure like $80 to fill. FM has swaps for $17.

    How much is gas station refill near you?
    Ace hardware is about $12 for a full refill, although I don't usually let them go dry anymore since I got a griil with a tank scale. Aubuchon Hardware is $15 flat fee no matter how much, so I don't go there as often. I swap in my spare around 1/4 full and go fill, so I am not caught empty trying to grill a roast with company over. Shit, that reminds me, i took my spare camping and haven't refilled it. D'oh.

  25. #27975
    Join Date
    Dec 2003
    Location
    Seattle
    Posts
    29,938
    Quote Originally Posted by glademaster View Post
    Good for him. Too fucking bad if treating someone like a human being inconvenienced you.
    Clearly his getting a lunch break was the cause of my irritation.

    And not that he was the only employee in the whole fucking store that could perform this somewhat vital to their business operation.
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

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