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  1. #1
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    Oct 2003
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    1/2 the problem with healthcare is the billing process and syncing with insurance

    I seem to get billed for everything at least twice, with 0 common reference numbers or specifics on what I am being billed for and what exactly insurance has covered.

    50 pct of it is flT out gibberish. None of it is online for easy cross referencing.

    Is there any way this is not deliberate?
    No Roger, No Rerun, No Rent

  2. #2
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    Feb 2004
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    driven way past the Stop and Shop
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    Once a month you'll find me cursing at the kitchen table with a stack of bullshit from the providers and the ins. companies. Gibberish it is and it appears that it was meant to be just that.
    Damn, we're in a tight spot!

  3. #3
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    Couple of socialist whiners. Let the free market provide. What's your fucking problem? Move to France, if you don't like it.

  4. #4
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    Nov 2007
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    Eburg
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    why do you hate freedom?

  5. #5
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    Sep 2006
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    Fraggle Rock, CO
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    I work with a lot of salesmen from a lot of different companies. I feel sure that some of the larger companies send duplicate bills, fail to issue credits, and "mistakenly" add small charges to our account in an effort to add to their bottom line. I suspect it's the same way with the insurance companies and healthcare providers. They figure that if 5% of the time their customers fail to notice a charge that has already been paid or negotiated away then they'll clear a little extra easy profit.

    Hopefully this doesn't get all polyasshat on us.
    Brandine: Now Cletus, if I catch you with pig lipstick on your collar one more time you ain't gonna be allowed to sleep in the barn no more!
    Cletus: Duly noted.

  6. #6
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    Quote Originally Posted by Cruiser View Post
    I work with a lot of salesmen from a lot of different companies. I feel sure that some of the larger companies send duplicate bills, fail to issue credits, and "mistakenly" add small charges to our account in an effort to add to their bottom line. I suspect it's the same way with the insurance companies and healthcare providers. They figure that if 5% of the time their customers fail to notice a charge that has already been paid or negotiated away then they'll clear a little extra easy profit.

    Hopefully this doesn't get all polyasshat on us.

    Credit card companies have been caught doing this. As you said, the 5% of people who don't even notice are worth millions.

  7. #7
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    May 2006
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    Quote Originally Posted by Cruiser View Post
    ...I suspect it's the same way with the insurance companies and healthcare providers....
    most providers are pretty small and independent, so the mistakes there are (usually) legit mistakes made by an admin.

    the ins. companies ABSOLUTELY do this ON PURPOSE in their correspondence with providers too, so they are most assuredly jacking around on both ends.
    ... jfost is really ignorant, he often just needs simple facts laid out for him...

  8. #8
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    Quote Originally Posted by Benny Profane View Post
    Couple of socialist whiners. Let the free market provide. What's your fucking problem? Move to France, if you don't like it.
    Where's these free markets at? I'm tired of paying for my groceries too!
    Damn, we're in a tight spot!

  9. #9
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    May 2006
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    Just print out a form letter that states that their bill has been placed under administrative review on your end, and it will be reprocessed in 60-90 days... then another 90 days later that says their bill has been denied due to timely filing requirements.
    ... jfost is really ignorant, he often just needs simple facts laid out for him...

  10. #10
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    Jan 2010
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    Aetna gives me an online account where I can see everything, including what was charged, paid by them, I owe them, or they owe me (reimbursement). I thought it was a great idea. Pneumonia only cost me $195 and that was all prescriptions. About to test them out for PT.

  11. #11
    Join Date
    Mar 2006
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    is Gorges
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    I had the same problem with my Pow mag subscription and their 'collection' agency.

  12. #12
    Join Date
    Dec 2003
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    Seattle
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    Quote Originally Posted by Tunco View Post
    I had the same problem with my Pow mag subscription and their 'collection' agency.
    I think you're onto something there.... let's cover our hospitals and medical staff in ads but have them provide not very much content and when they do make it almost unintelligible because of the appallingly over done graphic design, fonts and color choices.
    Quote Originally Posted by Downbound Train View Post
    And there will come a day when our ancestors look back...........

  13. #13
    Join Date
    Sep 2010
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    9,002
    You need to call your ins provider and argue every bill. I can't tell you how many times my bill was reduced by making a call and talking with a person. They do it intentionally and anyone who just pays the bill deserves to get fleeced since they have no common sense.
    Brought to you by Carl's Jr.

  14. #14
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    Dec 2006
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    Just get a Mex drivers Lic for $5 and its all free
    picador

  15. #15
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    Quote Originally Posted by jon gaper View Post
    Just get a Mex drivers Lic for $5 and its all free
    you mean "vaquero the fuck up"???
    ... jfost is really ignorant, he often just needs simple facts laid out for him...

  16. #16
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    Oct 2003
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    Quote Originally Posted by systemoverblow'd View Post
    You need to call your ins provider and argue every bill. I can't tell you how many times my bill was reduced by making a call and talking with a person. They do it intentionally and anyone who just pays the bill deserves to get fleeced since they have no common sense.
    This is what happened with active.com 3x and Amex 2x. Guarding against flat out fraud should not be a full time job-
    No Roger, No Rerun, No Rent

  17. #17
    Join Date
    Nov 2005
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    What ever happened to Old Larry? Miss the loafer porn.

  18. #18
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    May 2007
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    Sandy, Utah
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    Quote Originally Posted by OldLarry View Post
    I seem to get billed for everything at least twice, with 0 common reference numbers or specifics on what I am being billed for and what exactly insurance has covered.

    50 pct of it is flT out gibberish. None of it is online for easy cross referencing.

    Is there any way this is not deliberate?
    I ALWAYS wait until I get an EOB from the Insurance company. Typically the provider will bill for full, or nearly full services BEFORE the ins co has processed their side. EOB will let you know (and have paper trail) how much you are actually responsible for.

  19. #19
    Join Date
    May 2012
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    People's Republic of OB
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    I had a visit to urgent care a couple months ago. Got the EOB. It listed a whopping 1% discount for being in-network. "You saved 1%!" Thank god.

    What the fuck is the point of in-network if that is all the discount you get? I'd be better off negotiating and paying cash.

  20. #20
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    Jul 2008
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    Aetna has it right. Absolutely no problem with our Aetna Medicare Advantage plan. In two and a half years I have never had an error. The statements are easy to read, simple and what if any part of a service is our responsibility. In May I had four services provided. Received a statement from Aetna on June 10th that gave an itemized accounting of what the provider charged, the amount that Aetna covered, any charges we are responsible for AND because it's Medicare the amount billed that is above the Medicare reimbursement rate. Our previous advantage plan was not nearly as good. Part of the issue is that the provider needs to have the systems in place to know exactly what the insurance plan is going to pay. When the provider sends a bill charging more than what the patients responsibly is that is when it gets to be a PIA.

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