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  1. #526
    Join Date
    Jan 2008
    Location
    Paper St. Soap Co.
    Posts
    2,328
    Just got an email that they are shipping back my shells and should get them first part of next week. Any know if they fully replaced the shells or just the part that was prone to failure?

  2. #527
    Join Date
    Nov 2009
    Location
    CA
    Posts
    1,829
    Quote Originally Posted by 406 View Post
    Just got an email that they are shipping back my shells and should get them first part of next week. Any know if they fully replaced the shells or just the part that was prone to failure?
    I warrantied mine before the recall, and I got new shells (but no new liners).

  3. #528
    Join Date
    Dec 2005
    Location
    Front Range, CO
    Posts
    597
    I just got mine back yesterday. I got entire new boots with new shells and liners (in the green color from last season). Thanks Scarpa!

    Relatedly, anyone looking for some new Maestrale RS in size 27.0? If so, send me a message.

  4. #529
    Join Date
    Dec 2008
    Posts
    343
    Quote Originally Posted by meter-man View Post
    I warrantied mine before the recall, and I got new shells (but no new liners).
    Same. Wonder what the failure rate was on the first years?

  5. #530
    Join Date
    Jan 2008
    Location
    Paper St. Soap Co.
    Posts
    2,328
    New shells and liners arrived yesterday. Awesome customer service. It will be nice having extra liners.

  6. #531
    Join Date
    Mar 2009
    Location
    Minnetonka
    Posts
    231
    Recall, Bump to get this back up to the top of the forum, I sent my boots in last week.

  7. #532
    Join Date
    Feb 2007
    Location
    20sickness
    Posts
    488
    Got my Maestrale RS' back today. Grateful for the quick turn on fresh shells and the extra liners. Probably good for another 10-15 years now considering the fresh liners and that these things ski so great. (I say that since I didn't have a pair that had cracked/failed).

  8. #533
    Join Date
    Mar 2009
    Location
    Minnetonka
    Posts
    231
    I received an email from SCARPA that my boots are on there way should be here on Monday

  9. #534
    Gman's Avatar
    Gman is online now Mack Master William Large
    Join Date
    Feb 2007
    Location
    Beantown
    Posts
    1,949
    Anyone have any luck upgrading to maestrale xtís on the warranty replacement

  10. #535
    Join Date
    Oct 2010
    Location
    Golden, BC
    Posts
    64
    This has probably been answered somewhere on tech talk, but I don't feel like looking for it. So... can anyone tell me whether Scarpa changes the shell size at full size (ie. 29.0) or at the half size (ie. 29.5)?
    I like huge dumps.

  11. #536
    Join Date
    Feb 2013
    Location
    Methow Valley
    Posts
    781
    28.5 and 29.0 are the same size and then the shell size increases for 29.5 and 30.0.
    Last edited by John_B; 11-02-2019 at 01:24 PM.

  12. #537
    Join Date
    Oct 2010
    Location
    Golden, BC
    Posts
    64
    Thanks John!
    I like huge dumps.

  13. #538
    Join Date
    Mar 2008
    Location
    Aspen, CO
    Posts
    201
    How did people get extra liners out of the recall? It said to send in shells only. They just replaced my clog and sent them back.


    Sent from my iPhone using TGR Forums

  14. #539
    Join Date
    Feb 2007
    Location
    20sickness
    Posts
    488
    I sent my clog and they sent back a fresh complete pair.


    Sent from my iPhone using TGR Forums

  15. #540
    Join Date
    Mar 2008
    Location
    Aspen, CO
    Posts
    201
    Quote Originally Posted by brown9 View Post
    I sent my clog and they sent back a fresh complete pair.


    Sent from my iPhone using TGR Forums
    You sent in just the clog or the whole shell?


    Sent from my iPhone using TGR Forums

  16. #541
    Join Date
    Mar 2008
    Location
    northern BC
    Posts
    18,321
    they probably ran out of parts so you get the whole boot
    Lee Lau - xxx-er is the laziest Asian canuck I know

  17. #542
    Join Date
    Mar 2009
    Location
    Minnetonka
    Posts
    231
    Received mine today they replaced the the lower shell that was prone to crack and a ratchet
    cross strap as mine had a crack in it, some hardware plus they enclosed a Scarpa bandana.

  18. #543
    Join Date
    Jan 2019
    Posts
    1

    Binding compatibility

    I just picked up a pair of this years RS, to go with a Shift. I also have a pair of Marker Griffon ID bindings on my daily skis. Does the RS work with this binding? I was told that it works but is risky

  19. #544
    Join Date
    Feb 2007
    Location
    20sickness
    Posts
    488
    Quote Originally Posted by xksrx View Post
    You sent in just the clog or the whole shell?


    Sent from my iPhone using TGR Forums
    Sorry, I sent in the full shells. Kept my liners. They sent back a brand new set of complete boots.


    Sent from my iPhone using TGR Forums

  20. #545
    Join Date
    Mar 2008
    Location
    Aspen, CO
    Posts
    201
    Quote Originally Posted by brown9 View Post
    Sorry, I sent in the full shells. Kept my liners. They sent back a brand new set of complete boots.


    Sent from my iPhone using TGR Forums
    You got lucky! I got a teal buff out of the deal.


    Sent from my iPhone using TGR Forums

  21. #546
    Join Date
    Dec 2010
    Location
    西 雅 圖
    Posts
    3,227
    Quote Originally Posted by m63686 View Post
    I just picked up a pair of this years RS, to go with a Shift. I also have a pair of Marker Griffon ID bindings on my daily skis. Does the RS work with this binding? I was told that it works but is risky
    Marker says it works, which is a pretty high bar in liability terms. Skiing is risky.

    Whoever told you that may be confusing SoleID (Marker) with MNC (Amer Sports) - last season Amer Sports said the QuickStep inserts used in the Maestrale RS did not conform to ISO 9523 spec (nothing is supposed to be protruding from the outer contour of the sole) and hence were not compatible with Salomon/Atomic MNC bindings (i.e. Warden 13 & 11, Shift).

    Last spring, Scarpa got T‹V to certify their boots as ISO 9523 compliant, and posted on their website that they work with MNC bindings. This year Amer Sports isn't saying anything about the issue, but Scarpa switched from the QuickStep inserts to the original Dynafit inserts (no ridge) for this year's production.

    Marker never said anything about a conflict with QuickStep inserts, TMK.

  22. #547
    Join Date
    Dec 2010
    Posts
    600
    Some of the tyrolia attack series are compatible with AT boots. 14ís I think, and demos - maybe the 16ís too...? Think thereís some AT sole standard involved, but I think that pretty much includes all modern boots (Same as shifts Iím assuming)

  23. #548
    Join Date
    Mar 2009
    Location
    Minnetonka
    Posts
    231
    i might be imagining things but it sure seems the liners and my foot goes in and out of the boots easier, did they open up the shell a little bit.

  24. #549
    Join Date
    Dec 2006
    Posts
    3,570
    What's the general turn-around time for most folks on the recall?

    I sent mine in about four weeks ago and then got an email confirmation a couple weeks ago that they had received my shells. But I'm still waiting for an email to announce the shipment of the replacement shells.

    ETA: Naturally, 30 minutes after posting this question, I got an email confirming shipment of the new shells. So disregard.
    Last edited by AKbruin; 11-11-2019 at 11:09 AM.

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