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Thread: Barryvox Recalled
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11-08-2004, 02:00 PM #1
Barryvox Recalled
For you Barryvox folks:
DEALER INFORMATION MAMMUT SPORTS GROUP AG NOV. 2, 2004
Preventative Recall of Mammut’s Most Recent Series of Barryvox Avalanche Transceivers
Tension cracks may appear in the red plastic casing of some of the Mammut Barryvox Opto 3000 avalanche transceivers produced for the winter 2004/05. Despite these cracks, the device functions properly under normal circumstances. However, it can not be completely ruled out that moisture may penetrate through these cracks und potentially impact the correct functioning of the device.
Only a small number of units from a specific case delivery is affected by this manufacturing error. To avoid any risk for the user, Mammut Sports Group AG has, nonetheless, decided to recall all the devices of the production series in question and remove them from the market as a precautionary step. Returned units will immediately be replaced with properly functioning new units.
Devices with the following serial numbers are being recalled:
M0080000 – M0088419
M0089616 – M0089800
M0090000 – M0090419
The units have come on the market in August 2004 and were produced for the winter of 2004/2005.
The devices of the season 2004/05 can be identified by the included interactive training CD: On the outside of the box, it says “Includes Bonus CD / Barryvox interactive Training“. The serial number can be found inside the battery compartment under the bar code.
All devices that were bought prior to August 2004, devices without the included bonus CD, thus with different serial numbers are working properly and are not subject to this recall.
Contact Domenic Buschor Product Manager Barryvox Mammut Sports Group AG Tel.+41 (0)62 769 81 99 Industriestrasse Birren Fax+41 (0)62 769 83 11 Postfach dbuschor@mammut.ch CH-5703 Seon www.mammutsportsgroup.ch
DEALER INFORMATION MAMMUT SPORTS GROUP AG NOV. 2, 2004 Contact Domenic Buschor Product Manager Barryvox Mammut Sports Group AG Tel.+41 (0)62 769 81 99 Industriestrasse Birren Fax+41 (0)62 769 83 11 Postfach dubschor@mammut.ch CH-5703 Seon
www.mammutsportsgroup.ch The quality of the plastic was corrected immediately after the problem was detected. All devices produced with the new plastic have a red sticker on the box reading: “new case”. These devices were produced after the faulty series and are also not subject to the recall.
Detailed information regarding this recall can be found on the web site www.barryvox.com. Beyond that, the Mammut Sports Group AG has established a hotline at +41 (0)62 769 81 99 which is open Monday through Friday from 9 a.m. to 6 p.m. Central European Time.
Return addresses are:
For the European Union:
Mammut Sports Group GmbH
Kundenservice
Anschützstrasse 5
D – 87700 Memmingen
For USA
Climb High Inc.
135 Northside Drive
Shelburne, VT 05482
Vermont / USA
For Canada
Uvex-Toko Canada UTC
180 Industrial Parkway North
CA- Aurora – Ontario L4G 3H5
For Switzerland, Norway and all other countries:
Mammut Sports Group AG
Kundenservice
Industrie Birren
CH – 5703 Seon"All God does is watch us and kill us when we get boring. We must never, ever be boring."
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11-08-2004, 03:08 PM #2
safety humps and bumps.
"All God does is watch us and kill us when we get boring. We must never, ever be boring."
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11-08-2004, 03:32 PM #3
Thanks Rev for the heads-up. I just bought a Barryvox on sale in August.
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