Originally Posted by
MontuckyFried
UPS for the millionth time in this thread. Had big plans to replace all the suspension bits on my wagon last weekend. Ordered with plenty of time to make. Arrived to UPS depot last week. Couldn't figure out why it refused to go out for delivery, and online chatbot is worthless and customer service # REFUSES to get you to a real person no matter what you do. Took days for it to get flagged as undeliverable so THEN customer service finally allowed me to get through to someone yesterday. Ends up the shipper accidentally swapped my billing (a PO) and shipping addresses. Somehow UPS managed to magically get 1 of my 3 packages to my house yesterday so I tried tracking down the rest. They said I'd have to go the customer office at the hub from 8-9 last night since it should be in some special room. Drive about 45 minutes to get there. I was there from 8 to about 9:30 when the guy there finally gave up saying he thinks the package is lost and may be getting shipped back to the sender. Of course, tracking still shows it as being in limbo here.
Annoying because this was a sizable order that I finally got around to saving up and ponying up for. Got skunked on getting it done last weekend, and I probably will this next one too. Ordered bump stops too from a dealer about 45 minutes the OTHER way from my house. Went to go pick them up and they only ordered 1 of them so they had to order the other one and I'll have to make yet another trip. FFS. Can ANYBODY get their orders straight these days?