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It’s what’s for dinner
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Fucking classic.
My bank rolled out a new app. Ok, great. It doesn’t recognize any of my credentials, ok. Go through the two factor, etc. Fine.
Generate new password, save it to keychain, etc. Try to log back in, says my credentials are invalid.
Call customer service. They listen to my issue, ask verification info, etc, great. She says after about five qualifying questions, thanks Mr.Rideit, can you please log in and tell me the amount of three transactions on 8/25?
Ummm…
.you dumb piece of shit, are you on autopilot?
I have a similar story from when US Bank sold the REI credit card to Crapital One. I got an email link to download their app and/or access their online banking. Try to log in, and fail their challenge question of "enter your DOB"
So I call them to get it sorted out, and the rep asks "so what is your correct birthdate?" I tell her, and she says that's wrong. I say, you're wrong - that's why I called you! She says I have to prove it. I say sure, how? She says she doesn't know. OK, can you connect me to a person who can help me?
Supervisor comes on, I explain, (sound of typing) "uhmm, I can't override what's in the system." Can I send a scan of my driver's license? "Uhmm... I don't know how..." Me: ok fine - hang up.
I'm going through something similar with one of my dad's CCs after he died. They won't tell us if it's a business account, which I should be qualified to handle, or if it's a personal account which my mom should be able to deal with. As a result we don't know if it's accumulating interest or how to pay the debt. After several weeks and too many visits to the branch where the employees tried to help we're still in limbo.
Another card refused my payment because the account holder is dead. The week after I got confirmation about where/how to send them money.
Send them a death certificate. If it’s personal, they will most likely just close it and nix remaining debt. At least that was my experience w my dad
Wow. That's extra shitty. When we went through that with my grandfather, the banks were happy to take our money. The only one that wanted a death certificate was for a safe deposit box.
Sorry about losing your dad. I know what that's like.
Bring in a death certificate and something that says you’re empowered to settle his affairs. Until then you’re some rando trying to get info on an account. For every legit request there’s some asshole trying to engineer an account takeover, frequently from a family member’s account, often one who is recently deceased.
Want to see families implode? Watch them fight over the $3,500 dad had in a business checking account. Accordingly, you don’t get involved and you don’t make judgment calls. Woe betide the banker who tells the black sheep distant deadbeat daughter that dad had a business account so they can angle for their cut.
It’s depressing.
Oh, and let them twist on the unsecured debt. Settle that last and settle principal only if you settle it at all.
We brought in, mailed, and I think faxed a copy. It doesn't seem like a deliberate issue, more like some box got checked to change a status before everything else was accounted for and now it's between paths for resolution. I'm not sure exactly the status but I've been busy dealing with other stuff. My mom's the lawyer, she's better at bureaucracy
Luckily there's not much in the business checking account! And no fighting in the family. My dad accumulated some cc debt to keep our business going during treatment that he thought he'd get through. But I have a plan to pay that off. I'm working on keeping it going to pay back myself and my mom instead of writing off money loaned to the business but it's possible our bus factor was 1. That's a future task though, I'm getting to a point where it no longer feels like I'm falling behind by more than a day per day.
Sure, just offering some context why such a situation might feel like they’re being deliberately obtuse…. It’s because they often are, but for good reason. Also, they’ll need more than a death certificate unless they have beneficiaries or a POD on file.
Sorry for your loss. Hope you guys get it all sorted soon.
My wife and I got up early this morning to start a painting project. We've got everything ready to go and just about ready to prime the sprayer and it starts raining...
They don't have weather forecasts where you live?
Forecast was 20% chance of rain. As of yesterday I don't think they were calling for rain at all.
Ms’s CF and I had been waiting for the monsoon pattern to break so we could get some bigger rides in, backpacking, etc. in. This weekend the pattern shifted…But, my wife ended up in the ER and hospital with an infected kidney stone on Friday. Sespis alert and all that. 1st Sx to remove it wasn’t a success so they placed a stent to let the infection clear out some more and will try again in the next few days.
A bit annoyed w/ her primary care who thought her symptoms were a stubborn UTI. Doc’s at the hospital were all like WTF?
Made me think of this.
https://www.youtube.com/watch?v=r9MgbexiVkA
........
Attachment 499025
Around here if you wait for perfect weather after the end of August you could be waiting till next summer :)
We still were able to get started around noon and knocked out a decent amount. It was probably best we didn't get started any earlier because I'm tired and sore from what we did accomplish.
Just found out one of my good friends discovered his wife was
1. Fucking her ex
2. Sending her boss noods for $$
3. Has girls on the side too
4. Fucking other dudes besides the ex
5. Getting paid for sex
i would imagine that was quite annoying for him…
I mean #5 isn't so bad if she was making enough to pay for them to eat at nice restaurants or go on vacation. You've got to look at the positive here.
Nah. Cuz in reality, thanks to the modern American legal system, she'll STILL walk away with 1/2 his stuff and 18 years of child support/alimony payments to boot. She'll play victim and somehow find a way to blame him for her actions. Accountability is kryptonite for women like that.
Maybe he can divorce her and then he can fuck her too.
Step 1 is a trip to the clinic
#3 might not be so bad…maybe.
Is she a pornstar? If so, tell your friend he has nothing to worry about
https://www.youtube.com/watch?v=A6KUeCuimC0
Attachment 499163
…maybe?
Getting sick on vacation annoys me. The last time I was sick was 18 months ago when I got Covid in Patagonia, currently on vacation and I’ve come done with a full blown cold. Looks like in the future I’ll be that guy that wears an n95 on flights and trains.
No more hot podium girls
Getting out of a car smaller than you're used to, tired from whatever and pound the metal button from your ballcap into your head on the door jam. Fuck.
that button fuckin' sucks! why zit even there?
Get some new hats boyz