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  1. #1
    Join Date
    Oct 2006
    Location
    Orange, Australia
    Posts
    18

    SAC and Canada - Delivery Times

    I was wondering what the average delivery time to Canada usually is from SAC. I got some bindings a few weeks ago and they are still in transit.
    UPS tracker says "ADDITIONAL CUSTOMS CLEARANCE PROCESSING IS REQUIRED FOR FORMAL ENTRY SUBMISSION"

    What the hell does that mean?

  2. #2
    Join Date
    Feb 2005
    Location
    north by northwest
    Posts
    9,225
    this is not UPS's or SAC 's fault: customs has delayed your package to figure out how much GST they'll charge on it it has happened to me for both items with declared real value and for items with declared value of $0.01CAD (they'll still open them and charge you based on the invoice).

    standard practice. unfortunately things are sometimes still cheaper from SAC even with the friggin' tax added on.

  3. #3
    Join Date
    Oct 2003
    Location
    Banff
    Posts
    15,616
    call UPS and ask them?

    Email me at dave@fatskideals.com for boot fitting questions, or stop by
    http://www.facebook.com/SoulSkiandBike in banff.

  4. #4
    Join Date
    Oct 2004
    Location
    Whistler
    Posts
    556
    means u probably need to call UPS and pay some duty... did u select UPS standard to Canada which includes duty and customs... or did u select express or some other "faster" option

  5. #5
    Join Date
    Oct 2006
    Location
    Orange, Australia
    Posts
    18
    Still waiting - Now the tracker says " AN AGRICULTURAL HOLD CAUSED THIS DELAY"

    Anyone know what an agricultural delay is?

  6. #6
    Join Date
    Feb 2006
    Location
    Koots
    Posts
    218
    Anyone know what an agricultural delay is?
    There's weed in the box.

    The delay is the customs guys smoking it.

  7. #7
    Join Date
    Oct 2003
    Location
    Banff
    Posts
    15,616
    UPS truck got lost in a field

    Email me at dave@fatskideals.com for boot fitting questions, or stop by
    http://www.facebook.com/SoulSkiandBike in banff.

  8. #8
    Join Date
    Feb 2006
    Location
    Panama - Boquete
    Posts
    528
    i was getting the same weird messages last time...just ignore it and wait i got my goggles in 10days, no additional fees...

  9. #9
    Join Date
    Oct 2004
    Location
    Whistler
    Posts
    556
    have u called UPS yet?

  10. #10
    Join Date
    Oct 2006
    Location
    Orange, Australia
    Posts
    18
    Im in Australia, the bindings are being sent to my brother. Its not worth calling them. Ill just wait. If they want me to pay extra duty, hopefully they will be a bit more clear about it
    Last edited by Ginger; 11-16-2006 at 03:23 AM.

  11. #11
    Join Date
    Oct 2005
    Location
    Missoula
    Posts
    630
    http://www.backcountry.com/store/help.html?id=MSYJqy7V
    Click on the Live Chat button if your in Australia and don't want to pay long distance. They can tell you exactly what is going on with the package, and its their job.


    Damnit! It is my day off!

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