Totally pissed. Made an appointment two days ago with a Subaru dealer in Hunt Valley, Md, for new front brakes. Doing it down here because I had a ride during the day with my girlfriend. Dropped car off in plenty of time, then called around 11:30 to see how things were going. Oh, no, Mr. Profane, it won't be ready until after lunch. The rebalance and rotate will take some time. wtf, I think, but, hey, maybe I'm just impatient. Then I get a call at 2:45, telling me they won't get to me at all today. I mean, What The Fuck. An hour later I'm standing in the service area giving every one of the motherfuckers my piece of mind about their shitty service, and, not once did I use profanity, like here. Grab my keys ,and find my car in the same spot I parked it, never even moved.
So, tell me how to go after them on social media first. I know about Yelp. Anybody else? I also want to contact Subaru N.A., and Autonation, who owns the dealership. How would you do that? I have the fat ass manager's name and number. He actually told me, uh, I guess we were understaffed. Stupid shit. Fucking awful service in America just gets worse, although my last few dealer visits have been awesome. Just not there.
Results 1 to 25 of 281
Thread: Help me fuck with a car dealer
-
10-28-2015, 05:01 PM #1
Banned
- Join Date
- Oct 2003
- Location
- Looking down
- Posts
- 50,490
Help me fuck with a car dealer
-
10-28-2015, 05:04 PM #2
pillowpants
- Join Date
- Sep 2004
- Location
- LV-426
- Posts
- 21,681
"Hey baby, how you doin'? Looks like you're about due for a little servicing, if you know what I mean..."
Originally Posted by Benny Profane
Originally Posted by powder11
-
10-28-2015, 05:08 PM #3
Registered User
- Join Date
- Aug 2006
- Posts
- 8,144
Ahh Benny, keep on enjoying that retirement.
Live Free or Die
-
10-28-2015, 05:09 PM #4
Divided
- Join Date
- Mar 2009
- Location
- On your tic list
- Posts
- 351
So...don't use that dealer again.
Also, do your own brakes.
-
10-28-2015, 05:09 PM #5
I got a hair on my tongue
- Join Date
- Dec 2007
- Location
- base of the Bush
- Posts
- 15,176
Funneh Originally Posted by El Chupacabra
Show them whose boss, never go back.www.apriliaforum.com
"If the road You followed brought you to this,of what use was the road"?
"I have no idea what I am talking about but would be happy to share my biased opinions as fact on the matter. "
Ottime
-
10-28-2015, 05:10 PM #6
No I'm not an Australian
- Join Date
- Dec 2003
- Location
- Seattle
- Posts
- 33,923
Benny? Originally Posted by Notchtop
Really? Originally Posted by Downbound Train
-
10-28-2015, 05:15 PM #7
AZ Wildcat
- Join Date
- Feb 2010
- Location
- The best neighborhood in hades
- Posts
- 4,551
Just grace them with your presence.
"One season per year, the gods open the skies, and releases a white, fluffy, pillow on top of the most forbidding mountain landscapes, allowing people to travel over them with ease and relative abandonment of concern for safety. It's incredible."
-
10-28-2015, 05:18 PM #8
yawn.
- Join Date
- Jan 2005
- Location
- Access to Granlibakken
- Posts
- 11,864
Give them a bad yelp review.
-
10-28-2015, 05:19 PM #9
sus
- Join Date
- Oct 2003
- Location
- Haxorland
- Posts
- 7,102
Just put dog shit under the door handles later tonight. All of them.
I've concluded that DJSapp was never DJSapp, and Not DJSapp is also not DJSapp, so that means he's telling the truth now and he was lying before.
-
10-28-2015, 05:20 PM #10
Registered User
- Join Date
- Dec 2012
- Posts
- 17,747
Put Magic and Ski the East stickers all over the new cars in their lot.
"timberridge is terminally vapid" -- a fortune cookie in Yueyang
-
10-28-2015, 05:20 PM #11
Registered User
- Join Date
- Feb 2011
- Posts
- 2,625
Help me fuck with a car dealer
Dog shit on their door handles.
Damn, DJ beat me.
Flaming bag of poo on their doorstep then.
-
10-28-2015, 05:20 PM #12
Registered User
- Join Date
- Aug 2014
- Location
- Imaginationland
- Posts
- 4,845
Maybe they were afraid your car would get hurt on the lift.
-
10-28-2015, 05:29 PM #13
Cultural Misappropriator
- Join Date
- Dec 2010
- Posts
- 7,390
Looks like you need to call in a favor from your old neighbor, Jeff Gordon.
How does a local like you not know where the good independent shop in the area is? Originally Posted by Hugh Conway
Originally Posted by Meadow Skipper
Originally Posted by pedoherp69
Originally Posted by rokjoxx
-
10-28-2015, 05:34 PM #14
Banned
- Join Date
- Aug 2009
- Location
- Splat's Garage
- Posts
- 4,279
What did you miss out on by this inconvenience?
-
10-28-2015, 05:34 PM #15
Registered User
- Join Date
- Dec 2012
- Posts
- 17,747
Tell them next time you're in the market you'll be buying a Bentley. Originally Posted by Benny Profane
I'm surprised at you Benny, taking the car to the dealer for brakes? Its 1/2 the price at an independent."timberridge is terminally vapid" -- a fortune cookie in Yueyang
-
10-28-2015, 05:35 PM #16
Registered User
- Join Date
- Jan 2007
- Location
- Upstate
- Posts
- 9,770
^^ This Originally Posted by AdironRider
He sounds pretty content.
-
10-28-2015, 05:37 PM #17
Cultural Misappropriator
- Join Date
- Dec 2010
- Posts
- 7,390
His hotel has all his favorite TV channels. He could have been holed up in there all day if it weren't for this nonsense! Originally Posted by Hott Butt Mud
Originally Posted by Hugh Conway
Originally Posted by Meadow Skipper
Originally Posted by pedoherp69
Originally Posted by rokjoxx
-
10-28-2015, 05:43 PM #18
Last Survivor of the NPG
- Join Date
- Aug 2007
- Location
- At the beach
- Posts
- 20,703
Guys, if Benny, you or me are told it is a one day job and they don't start working on it, well then we all could be a little annoyed. That said, I would have picked the car up if I was as pissed as Benny and took it to an independent shop. Fuck the dealer if they can not provide top notch service to match their pricing.
Never in U.S. history has the public chosen leadership this malevolent. The moral clarity of their decision is crystalline, particularly knowing how Trump will regard his slim margin as a “mandate” to do his worst. We’ve learned something about America that we didn’t know, or perhaps didn’t believe, and it’ll forever color our individual judgments of who and what we are.
-
10-28-2015, 05:50 PM #19
A bitter little fruit
- Join Date
- Nov 2002
- Location
- EWA
- Posts
- 22,767
Forget social media - call Subaru of America. I had to call VW of America once on a dealer (dealer also sold Subies) boy-oh-boy did they hop to it when I came back in after the call. They were not happy and commented on my call to HQ but knew they had to mind their Ps & Qs so it was service with a smile and a spring in their step. (Oxygen sensors were screwed up and had been from day one. They had tried and failed to fix it then in the course of "fixing it" a third time the car came out of warranty. When they tried to charge me for the work I said "Oh no, this started under warranty and you've never fixed it so it's still covered by the warranty". The dealer disagreed and I called VW of America) Originally Posted by Benny Profane
If Subaru is anything like VW, dealers get serious demerits for negative customer feedback that reaches HQ.
For brakes, go to Les Schwab. I know we had a thread way back when about the evils of LS but personally I've never had an issue and love their work. Originally Posted by liv2ski
-
10-28-2015, 06:02 PM #20
Registered User
- Join Date
- Jan 2007
- Location
- Upstate
- Posts
- 9,770
Perhaps it's the fact that Benny extrapolated to the ENTIRE service industry with his little rant? I'll say that just today I had kick-ass service at my dealer. Sounds unpossible ... I know.
-
10-28-2015, 06:06 PM #21
Registered User
- Join Date
- May 2008
- Location
- 37ft above the hood
- Posts
- 16,575
Market fascism, how do YA like it
Zone Controller
"He wants to be a pro, bro, not some schmuck." - Hugh Conway
"DigitalDeath would kick my ass. He has the reach of a polar bear." - Crass3000
-
10-28-2015, 06:09 PM #22
pillowpants
- Join Date
- Sep 2004
- Location
- LV-426
- Posts
- 21,681
FIFY. Originally Posted by digitaldeath
Originally Posted by powder11
-
10-28-2015, 06:10 PM #23
Klytus the Slackjaw Volkl
- Join Date
- Mar 2008
- Location
- Aloft
- Posts
- 4,112
I'm just confused why anyone would go to a dealer for any service not covered under warranty
-
10-28-2015, 06:17 PM #24
terminal intermediate
- Join Date
- Oct 2008
- Location
- Wenatchee
- Posts
- 15,875
Fixed that for you. Originally Posted by DJSapp
-
10-28-2015, 06:19 PM #25
Banned
- Join Date
- Oct 2003
- Location
- Looking down
- Posts
- 50,490
Well, of course I will, but, my objective here is to get somebody fired. Dasblunt, Dasblunt to the white courtesy phone, please. Originally Posted by liv2ski
Reply With Quote
Bookmarks