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Thread: BC old returns?
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10-03-2015, 10:40 AM #1Registered User
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BC old returns?
I was going to return something to BC that was purchased before the policy change and they are refusing it. WTF, how can they change the policy retroactively to purchases made on a different policy?
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10-03-2015, 12:05 PM #2
I had to fight with them to get store credit, but I did get it eventually.
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10-03-2015, 12:11 PM #3
Because there are no laws against it and it's their right to do whatever the fuck they want. Your call if you want to continue to be their customer or not.
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10-03-2015, 12:27 PM #4Registered User
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BC old returns?
Didn't they change their return policy about 2 years ago??
If thats correct, without knowing jack about the circumstances of your issue i'd say you're pushing the bounds of reasonableness in the absence of some substantial mitigating factor.
Its also quite possible theres a more recent policy change that your referring to that I'm unaware of.
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10-03-2015, 12:56 PM #5Registered User
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I look at the terms of a sale as a contract. It's not like car manufacturers can change their warranty after a sale if there are issues and too many claims.
Purchase was made in 2013. My circumstances are reasonable, not my fault their policy was was unreasonable, unsustainable and especially small business predatory.
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10-03-2015, 01:45 PM #6
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10-03-2015, 02:33 PM #7
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10-03-2015, 04:42 PM #8
legally no but from a customer satisfaction continued patronage standpoint yes
i was disappointed in my gearheads knowledge of product and the flyfishing in general"When the child was a child it waited patiently for the first snow and it still does"- Van "The Man" Morrison
"I find I have already had my reward, in the doing of the thing" - Buzz Holmstrom
"THIS IS WHAT WE DO"-AML -ski on in eternal peace
"I have posted in here but haven't read it carefully with my trusty PoliAsshat antenna on."-DipshitDanno
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10-03-2015, 05:29 PM #9Registered User
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10-03-2015, 05:37 PM #10
You can always take your business to Rei.
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10-08-2015, 02:59 PM #11Registered User
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GF(her stuff) ripped on them so they are taking them back for in store credit. I really don't want anything from them lol.
With the USD price I am sticking to MEC.
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10-08-2015, 07:57 PM #12
^^^ called in the closer.
In search of the elusive artic powder weasel ...
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