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  1. #1
    Join Date
    Oct 2013
    Location
    The Wilds of Maine
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    2,854

    If you're having login issues, read this

    SO.... some folks have been having login issues where their logged-in status isn't saving when they start a new session. Something got twerked when we updated the single sign-on feature during the development of the TGR store. In case you were wondering, the official TGR store is where you...



    As such, if you're having login issues, try this invigorating 3-step process:
    1) Go to your browser's settings and clear your COOKIES, not your cache. On Chrome, that looks like Chrome > Clear Browsing Data > cookies and other site and plugin data (see below). Clear back AT LEAST two weeks, better to do "all time/forever."



    Safari is our second most-used browser, and instructions there are Safari > Clear History and Website Data > clear all history (see below)




    2) If you THINK you have cleared your cookies, but are not sure, open an Incognito or Private browsing window you'd usually use to hide porn browsing from your significant other and go to the forums. If it still has you as logged in, than your cookies have not, in fact, been cleared. Clear 'em!

    3) Go in your regular browser to the forums and log in. Should all be set now, and should save your login across sessions.
    "We're in the eye of a shiticane here Julian, and Ricky's a low shit system!" - Jim Lahey, RIP

    Former Managing Editor @ TGR, forever mag.

  2. #2
    Join Date
    Nov 2014
    Location
    northeast
    Posts
    5,885
    FYI, just had this issue, site would not keep me logged in. If you don't want to clear ALL your shit, in chrome at least, you can do this:

    paste chrome://settings/cookies into the omni-bar (the url/search bar), search "tetongravity", click the "X" along the right hand side.

    this worked for me without nuking the zillion+ pws/cookies I need for sites I forget the login info for.

  3. #3
    Join Date
    Oct 2013
    Location
    The Wilds of Maine
    Posts
    2,854
    thanks MB!
    "We're in the eye of a shiticane here Julian, and Ricky's a low shit system!" - Jim Lahey, RIP

    Former Managing Editor @ TGR, forever mag.

  4. #4
    Join Date
    Nov 2011
    Posts
    3,739
    Thank you mbillie1, that worked.

  5. #5
    Join Date
    Sep 2004
    Location
    LV-426
    Posts
    21,182
    FYI Dunfee- Tapatalk is down.
    Quote Originally Posted by powder11 View Post
    if you have to resort to taking advice from the nitwits on this forum, then you're doomed.

  6. #6
    Join Date
    Jan 2006
    Location
    Vanity Fair
    Posts
    2,720
    yes, fine, that worked, now if only I knew what really drives Jeremy Jones.
    Ich bitte dich nur, weck mich nicht.

  7. #7
    Join Date
    Jan 2008
    Location
    truckee
    Posts
    23,274
    Sorry. I've cleared my cookies several times--it works for a while and then the problem comes back. A better fix is needed. When I keep clearing my cookies it messes up all the other sites I visit--easier to just go to Epic and just as entertaining in a perverse sort of way.
    Also, when I try to log in I get a blank page. I was assuming that that meant I wasn't logged in, but when I go back a few pages and open a forum I find that I am in fact logged in.

  8. #8
    Join Date
    Oct 2013
    Location
    The Wilds of Maine
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    2,854
    Quote Originally Posted by old goat View Post
    Sorry. I've cleared my cookies several times--it works for a while and then the problem comes back. A better fix is needed. When I keep clearing my cookies it messes up all the other sites I visit--easier to just go to Epic and just as entertaining in a perverse sort of way.
    Also, when I try to log in I get a blank page. I was assuming that that meant I wasn't logged in, but when I go back a few pages and open a forum I find that I am in fact logged in.
    Roger that. I'll ask tech today.
    "We're in the eye of a shiticane here Julian, and Ricky's a low shit system!" - Jim Lahey, RIP

    Former Managing Editor @ TGR, forever mag.

  9. #9
    Join Date
    Dec 2006
    Location
    crown of the continent
    Posts
    13,947
    I'm getting logged out daily on Safari/Mac, no issues on PC.
    Something about the wrinkle in your forehead tells me there's a fit about to get thrown
    And I never hear a single word you say when you tell me not to have my fun
    It's the same old shit that I ain't gonna take off anyone.
    and I never had a shortage of people tryin' to warn me about the dangers I pose to myself.

    Patterson Hood of the DBT's

  10. #10
    Join Date
    Nov 2011
    Posts
    3,739
    I keep getting logged out on both. Daily.

  11. #11
    Join Date
    Sep 2005
    Location
    Not in the PRB
    Posts
    32,999
    It's TGR's way of telling you that you need to improve your contributions to the forum.
    "fuck off you asshat gaper shit for brains fucktard wanker." - Jesus Christ
    "She was tossing her bean salad with the vigor of a Drunken Pop princess so I walked out of the corner and said.... "need a hand?"" - Odin
    "everybody's got their hooks into you, fuck em....forge on motherfuckers, drag all those bitches across the goal line with you." - (not so) ill-advised strategy

  12. #12
    Join Date
    Nov 2011
    Posts
    3,739
    If I gotta start caring, I'm gonna have to rethink this place.

  13. #13
    Join Date
    Jan 2008
    Location
    truckee
    Posts
    23,274
    I too am having to log in every day, which takes 5 clicks. I also tried mbillie1's method. didn't work for me.

  14. #14
    Join Date
    May 2008
    Location
    37ft above the hood
    Posts
    16,576
    Fuck I gotta read all that
    Zone Controller

    "He wants to be a pro, bro, not some schmuck." - Hugh Conway

    "DigitalDeath would kick my ass. He has the reach of a polar bear." - Crass3000

  15. #15
    Join Date
    Feb 2014
    Posts
    1,521
    keeps booting me out too

    and the photo upload still sucks, you could start by not making us have to log into that every time too

  16. #16
    Join Date
    Nov 2014
    Location
    northeast
    Posts
    5,885
    To clarify: the fix above from me will only help let you log back in, won't prevent the logouts. That is some server-side shit.

  17. #17
    Join Date
    Oct 2007
    Location
    Between one small state and another
    Posts
    1,858
    The new server must hate Firefox. I cannot remain logged in. I tried all the cookie stuff and nothing remedied the issues I am having.

    Any ideas?
    "You can't drink all day if you don't start in the morning".

    -Scottish Proverb

  18. #18
    Join Date
    Mar 2006
    Location
    Missoula, MT
    Posts
    22,488
    Where did you guys go last night and this morning?
    I was without my TGR, and I was kinda bored.
    No longer stuck.

    Quote Originally Posted by stuckathuntermtn View Post
    Just an uneducated guess.

  19. #19
    Join Date
    Dec 2006
    Location
    crown of the continent
    Posts
    13,947
    Quote Originally Posted by stuckathuntermtn View Post
    Where did you guys go last night and this morning?
    I was without my TGR, and I was kinda bored.
    ya i saw that too. Figured somebody closed the door on the server closet...
    Something about the wrinkle in your forehead tells me there's a fit about to get thrown
    And I never hear a single word you say when you tell me not to have my fun
    It's the same old shit that I ain't gonna take off anyone.
    and I never had a shortage of people tryin' to warn me about the dangers I pose to myself.

    Patterson Hood of the DBT's

  20. #20
    Join Date
    Dec 2011
    Posts
    5,531
    Testies.
    Quote Originally Posted by XXX-er View Post
    the situation strikes me as WAY too much drama at this point

  21. #21
    Join Date
    Aug 2012
    Location
    below the Broads Fork Twins
    Posts
    5,772
    This thread is a relief. Was pretty sure work IT was wise to my tricks.

  22. #22
    Join Date
    Jan 2008
    Location
    truckee
    Posts
    23,274
    I'm still having to log in every visit (chrome), and logging is still taking multiple steps to get to an actual forum. I gather that you have given up trying to fix the problem or just don't give a shit.

  23. #23
    Join Date
    Apr 2014
    Posts
    257
    Quote Originally Posted by old goat View Post
    I'm still having to log in every visit (chrome), and logging is still taking multiple steps to get to an actual forum. I gather that you have given up trying to fix the problem or just don't give a shit.
    Calm down and rest assured that Dunfee gives me 40 lashings every morning it's not fixed.

    The issue is with how the session records are rotating out of the database. When your session record rotates out of the database storage, the persistent cookie is supposed to add it back. That's where the problem is - for some reason the persistent cookie is not working. That is also why is difficult to fix. I will try something, but will not know the result until everyone's session record expires and the persistent cookie kicks in.

    Anyways, I tried something else which may work. I had to shrink the sessions table down drastically in the process though so I expect a flurry of complaints about being signed out - hopefully this is the last time.

  24. #24
    Join Date
    Dec 2006
    Location
    crown of the continent
    Posts
    13,947
    Quote Originally Posted by atw527 View Post
    Calm down and rest assured that Dunfee gives me 40 lashings every morning it's not fixed.

    The issue is with how the session records are rotating out of the database. When your session record rotates out of the database storage, the persistent cookie is supposed to add it back. That's where the problem is - for some reason the persistent cookie is not working. That is also why is difficult to fix. I will try something, but will not know the result until everyone's session record expires and the persistent cookie kicks in.

    Anyways, I tried something else which may work. I had to shrink the sessions table down drastically in the process though so I expect a flurry of complaints about being signed out - hopefully this is the last time.
    You might try Ctl-Alt-Del also. Fixes a lot of things-)
    Something about the wrinkle in your forehead tells me there's a fit about to get thrown
    And I never hear a single word you say when you tell me not to have my fun
    It's the same old shit that I ain't gonna take off anyone.
    and I never had a shortage of people tryin' to warn me about the dangers I pose to myself.

    Patterson Hood of the DBT's

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