Xpost: PRECAUTIONARY RECALL OF ORTOVOX S1+ AVALANCHE TRANSCEIVERS

[ill-advised strategy]

xposting from tech talk because this seems important for everyone to see. Mods please move/delete/change as needed. I won't be butthurt.

http://www.tetongravity.com/forums/s...E-TRANSCEIVERS

Dear ORTOVOX customer,

we hereby inform you that the S1+ avalanche transceiver you received is being recalled.

Individual feedback after search training and intensive follow-up inspections have shown that in very rare cases, a disturbance can occur in the transmission function in the ORTOVOX S1+ avalanche transceiver. The reason for this is the possible failure of a component.
In order to eliminate any risk for our customers, we have decided on a precautionary recall so that the affected component can be replaced. The S1+ devices affected by the recall may no longer be used without the required component being replaced.

Despite our comprehensive quality control measures, we have now discovered a scenario that has never occurred before in our QA processes.
Our examinations have shown that in rare cases, a component can fail after an indeterminate period of use. Until now this error could not be detected when installing components, despite 100% comprehensive quality control.

SOLUTION
The component can only be replaced at the ORTOVOX service point. All necessary information about the recall can be found on our website: www.ortovox.com/recall-s1plus.
In addition to our website, you can also contact us at recall@ortovox.com and on +49-89-66674-215.

We apologize for the inconvenience caused and thank you for your understanding and cooperation.

Kind regards,

Your ORTOVOX team

[1000-oaks]

Sent my S1+ in about a month ago for recall service: http://www.ortovox.com/us/services/e...-s1/recall-s1/
FAQ: http://www.ortovox.com/us/services/e...ecall-s1/faqs/

Picked up another one in the meantime, which already has the hardware upgrade, identified by a green box around the Menu button (and it beeps differently upon startup).