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  1. #26
    Join Date
    Jul 2012
    Posts
    12
    Hey Everyone,

    Yes - In fact, I am currently a one-man operation at the moment. We just moved states so, regretfully, our warehouse managers of 5 loyal years had to stay behind. I'm answering phones, emails and shipping packages as fast as possible. I'm a tad behind with the influx of orders but please rest assured that any small delays or, hard to reach via phone, will be worthwhile when your packages and deals arrive. Thanks for understanding. I sincerely appreciate your patience and support.

  2. #27
    Join Date
    Apr 2011
    Location
    New Hampshire
    Posts
    786
    Give the guy a break. My gfs stuff came and its not like any of us are skiing that soon anyways. Just for the record it was shipped USPS priority. I hope everyone else gets there stuff but I do not think that this guy is a scammer at all. Just a little slow and understaffed.

  3. #28
    Join Date
    Feb 2008
    Location
    Bolivar/Davis, WV
    Posts
    2,692
    Hire some help dood. I'm sure there are a few out of work ski hacks out there in Nev. who could help.

    Would like to see another small bidness make it amongist all the BS.
    You are the mission Bob.

  4. #29
    Join Date
    Mar 2010
    Location
    middle earth
    Posts
    62
    Just placed 2 seperate orders for goggles and kids gear...havent recieved confirmation email yet. But I ordered over the weekend and yesterday so not worried yet. Ill be a bit more patient knowing the guys on his own and giving it a shot...plus nice to see him responding to the posts...but not too much more patient!

  5. #30
    Join Date
    Feb 2008
    Location
    California
    Posts
    175
    I bought goggles from this online shop at winter, so i think that this guy is legit. I ordered bindings last week and not received tracking number, but hope get it.

  6. #31
    Join Date
    Mar 2012
    Location
    Seattle
    Posts
    131
    Ordered some mojo 15's from them, received the bindings about 2 or 3 weeks after ordering. Didn't get any responses from inquiries about my order but hey, they showed up just fine! Shipped using usps.

  7. #32
    Join Date
    Nov 2011
    Posts
    1,053
    Just updating ... Thank you Skiuniverse, got my poles and goggles. GREAT DEALS ... Hope it all works out well for you... Thanks.

  8. #33
    Join Date
    Oct 2004
    Location
    Seattle
    Posts
    396
    I got all of my stuff with no problems. Great prices on good gear for me and my kids.

  9. #34
    Join Date
    Mar 2010
    Location
    middle earth
    Posts
    62
    My goggles I had ordered arrived today and got a shipping confirmation for the skis and other stuff today also. A couple days to my door...ill be ordering again.

  10. #35
    Join Date
    Apr 2009
    Location
    Squaw
    Posts
    156
    Some sunglasses and poles arrived no problem and I did get email saying the order was received/shipped.

  11. #36
    Join Date
    Dec 2007
    Location
    Columbus
    Posts
    1,052
    Skis and bindings came on time without issue. Screaming deal!

  12. #37
    Join Date
    Mar 2009
    Posts
    381
    My bindings have not showed(I ordered 2 weeks ago today), but I have zero worries that they will. He did send me an email and my brothers bindings showed on Sat(I ordered mine a few hours after he did). Solid overall deal, thanks Skiuniverse, Tuco's back in the alpine game.

  13. #38
    Join Date
    Jul 2007
    Location
    2000 miles from snow.
    Posts
    792
    Ordered boots abut 10 days ago - they were shipped USPS, who went to office address on Saturday, when no one was there, so I had to make arrangements for redelivery (use FedEx dammit)

    Ordered 25.5 (only size they said they had), and got 25.0. Says so on box, on boot and on sticker on boot. Sent a mail at about 2 this afternoon for resolution and let's see what (and when) response comes back.

  14. #39
    Join Date
    Jan 2007
    Location
    North Bend, Washington
    Posts
    7,839
    I ordered gloves and gogs. Got an e mail today saying they were out of stock on the gloves even though the site still says there is stock.

    Don't know what's going on with my order or my refund, but I am confident everything will be worked out. I know dude is slammed.

  15. #40
    Join Date
    Aug 2005
    Location
    mouth of BCC
    Posts
    889
    Box showed up yesterday with 2 lids. Normal ship time. Received emails all along the way, order complete, order shipped etc.
    thanks skiuniverse. YOU ROCK for doing this as a one man show!!

    peace

    CAT
    POWDER SKIER
    COLD RAIN and SNOW

  16. #41
    Join Date
    Jul 2007
    Location
    2000 miles from snow.
    Posts
    792
    2+ days and haven't heard about what we're going to do about my wrong sized boots. Let's see how this goes.

  17. #42
    Join Date
    Nov 2011
    Posts
    1,053
    Patience grasshopper...

  18. #43
    Join Date
    Jul 2012
    Posts
    12
    Hi all - a little breathing time to visit the forum again.

    Bite me - Sorry for the problem. Can I have a little more info?

    I just shipped out about 1,200 items by myself.. a bit hectic so thanks to all for everyone's patience. It's a fine line between offering the most killer deals and raising prices for part time summer help. Figuring it was July, I'm happy to see kind understanding.

    Bite me - send me an email and I'll get help resolve your size problem. Thanks!

  19. #44
    Join Date
    Jul 2007
    Location
    2000 miles from snow.
    Posts
    792
    PM's sent yesterday.

  20. #45
    Join Date
    Mar 2009
    Posts
    381
    Well, I finally recieved my order on Sat. The problem is its not what I ordered. Skiuniverse you have an email sent and a PM coming, so we can get this worked out as quickly and effeciently as possible.

  21. #46
    Join Date
    Jul 2007
    Location
    2000 miles from snow.
    Posts
    792
    OK Dude, tired of waiting, and I'm going on a two week trip Wednesday and don't want these sitting in my office. Tried the PM route and haven't heard anything back, so the only place that seems to work is on here, so sorry mang, but I want these things gone, and a 25.0 just isn't going to fit without a bunch of work.

    Also learned that contrary to your description of:

    "Maxing out the Edge+ line in features, the Edge+ 11 holds nothing back. This stiff boot is for the most demanding all-mountain skier who demands comfort to match the performance of their boots...."

    The real description should be:
    (From Evogear) - "The Edge+’s 90-80 flex offers smooth control anywhere on the mountain for intermediate-level skiers".

    I sorta figured this out on my own after (trying to) try them on, and wondering if there were set in the "walk" position that they don't have they were so squishy.

    Let me know what return address you want them sent to, and I assume they'll be NO delay in crediting my card, correct?
    Last edited by bite me; 08-13-2012 at 01:00 PM.

  22. #47
    Join Date
    Nov 2007
    Location
    North Vancouver
    Posts
    594
    This is awesome. It's like nagative xmas. My box may or may not arrive, but what's inside? It's a surprise...just likely not a good one. but then I guess half the crap I've ever received for xmas is just that...but then I didn't pay for it either.

    I will agree that one guy trying to send out 1200 pieces of gear is a bit much, but sending 25.0's over 25.5's and sending bindings other than the ones ordered is not mere oversight...it's hoping for the best.

  23. #48
    Join Date
    Mar 2012
    Location
    Burlington, Vermont
    Posts
    5
    I will add that I got all of my stuff correctly and sent to PA in a timely fashion. Good luck everyone.

  24. #49
    Join Date
    Apr 2012
    Posts
    40
    Received my bindings and poles today. Exactly what I ordered, great price, and good shipping time. Thanks!

  25. #50
    Join Date
    Sep 2010
    Location
    Canmore , canuckistan
    Posts
    1,051
    Got my order today in timely fashion , everything i ordered in the right sizes. left a voice mail and a electronic msg with no reply but before i knew this was a one man show. All in all i will order again and have recommended to several friends
    http://www.skigrace.com 186 Kylie Available for demo- pm to arrange a date.
    Webisodes, Blogs, Words and Photos all right here-------->www.chasingsnowflakes.com

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