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07-20-2012, 06:26 PM #1
Samsung Stratosphere USB connect to PC issues
I just got a new phone. I am having issues getting a Samsung Stratosphere to connect to a PC (Windows 7 laptop) using a USB cord.
I have searched the interweb, searched here at TGR, tried multiple times in many diferent ways, but all I seem to get is the phone recognized as a CD drive with the message: "Please insert a disk into CD Drive (E"
I was previously able to get Mrs. Vets old Samsung Galaxy to start working when I turned off the Bluetooth, but this magic trick isn't working for the Stratosphere.
Help me somebody. Please.
07-20-2012, 07:05 PM #2
I'd check the drivers first. If you need the latest version of them then go here:
It is an Android and while I have not worked with that exact phone, most Android's have a USB Connection options- charge only (no connection or seeing of the drives), USB Mass Storage, PC Mode, etc. Also can you verify there is a micro SD card in the phone and it is readable? Should usually have 2 removable drives show up- the phones internal memory and the external micro SD card. So an unformatted or corrupted SD card could be an issue.
07-20-2012, 08:50 PM #3