Thread: MomentSkis: Knock, knock, anybody home?

Can one of you in the know types poke at them to answer their email?

thx

They have been a bit slow. Took 3 weeks to answer one of mine.

telefono?

Ive never had a problem getting a hold of them on the phone. I have never tried in July though...

I'm still waiting for a couple emails from a year ago. Actually I'm not, I just don't use them anymore.

Just called a few days ago and spoke to Casey. He is one righteous hook-up artist.

Casey is the man!! I think hes back but he was on a road trip up to AK the past few weeks.

Calling will always be your best bet

I'll say it again like everyone else, pick up your phone, super responsive

you could email your question to one of us and we'll call it in for ya.

Bump, because I sent them an email last week that they never responded to. I sent it to the address on the "Contact Us" part of their website.

In this day and age the pick up the phone argument is bullshit. Answer your emails or people are going to buy elsewhere.

Originally Posted by AdironRider

In this day and age the pick up the phone argument is bullshit. Answer your emails or people are going to buy elsewhere.

I'll call them and let them know you feel this way.

Originally Posted by jfost

I'll call them and let them know you feel this way.

youre on a feeding frenzy lately

Originally Posted by AdironRider

In this day and age the pick up the phone argument is bullshit. Answer your emails or people are going to buy elsewhere.

Yeah, we're pretty worried about your internet muscles flexing and how it affects selling out of desirable skis and sizes by Christmas. Thanks for your concern though. I'll be sure to pass it on to Moment's SkiEO in two weeks at his wedding. Cheers!

Originally Posted by PappaG

Yeah, we're pretty worried about your internet muscles flexing and how it affects selling out of desirable skis and sizes by Christmas. Thanks for your concern though. I'll be sure to pass it on to Moment's SkiEO in two weeks at his wedding. Cheers!

On the one hand, I can understand not answering email. I'll call.
And on the other hand please extend my best wishes to the SkiEO of MomentSkis on the pending nuptuals.

And on my third hand I'd like to extend a personal thanks for your help.

Buster - check your PMs.

Originally Posted by PappaG

Yeah, we're pretty worried about your internet muscles flexing and how it affects selling out of desirable skis and sizes by Christmas. Thanks for your concern though. I'll be sure to pass it on to Moment's SkiEO in two weeks at his wedding. Cheers!

Solid company representation.

Give people a chance and generally they'll come through.

Honestly, everyone around here is so ready to demonstrate their e-dominance, they probably suck in bed.

thx, ppag

Originally Posted by PappaG

Yeah, we're pretty worried about your internet muscles flexing and how it affects selling out of desirable skis and sizes by Christmas. Thanks for your concern though. I'll be sure to pass it on to Moment's SkiEO in two weeks at his wedding. Cheers!

So Moment is too good for basic customer service because some of their products are selling well? That's super fucking weak.

Originally Posted by toast2266

So Moment is too good for basic customer service because some of their products are selling well? That's super fucking weak.

No, really, it's not. If you're busy, there's only so much you can do. Let's chill peeps, all is well and the wheel is rolling.

Originally Posted by Buster Highmen

No, really, it's not. If you're busy, there's only so much you can do. Let's chill peeps, all is well and the wheel is rolling.

My comment wasn't really directed at your situation specifically, and it's cool they're taking care of you. But when Adiron (legitimately) said that companies should be paying attention to their emails, PappaG's response wasn't "it's July, we're sorry, we'll get to it asap," which would be a legitimate and understandable response from a ski company. Rather, he basically said "we don't give a shit about your concerns because we sell lots of skis." That's fucking lame.

Originally Posted by toast2266

My comment wasn't really directed at your situation specifically, and it's cool they're taking care of you. But when Adiron (legitimately) said that companies should be paying attention to their emails, PappaG's response wasn't "it's July, we're sorry, we'll get to it asap," which would be a legitimate and understandable response from a ski company. Rather, he basically said "we don't give a shit about your concerns because we sell lots of skis." That's fucking lame.

Right, but PPG isn't an employee, so you can't really say it speaks for the company.

Nor would I agree that the negative drift you cite is really what he meant; I took it as "...they're busy...".

On the surface it always seems cooler to be the hardass I guess, but when it gets down to the day to day real grind of things, the strong show some love.

Originally Posted by shroom

youre on a feeding frenzy lately

I need to get my shit together and stop feeding this addiction.

Originally Posted by Buster Highmen

SkiEO of MomentSkis on the pending nuptuals.

congrats to casey, good for him!

pappa g, please be sure to tell him congrats from me.