Backcountry.com/REI return policy
So backcountry.com has a 100% satisfaction guaranteed money back program - one time I returned skis, they removed my binding for me and took them back. REI has the same(but they badger you and challenge why you're returning it).
Two questions:
1. Why would you shop anywhere else? Not to be a dick to the smaller shops out there, but that's pretty hard to beat - knowing I can return something in a week/year makes the actual price less important.
2. It seems like this could lead to abuse. I know BC changed their policy to disallow returns on any SAC deals etc - do ppl abuse this? Do ppl really upgrade their quiver every two seasons like I imagine? I assume BC/REI pass that on to the merchandisers as part of the cost of being in their stores.
If anyone has any firsthand knowledge/experience I'd love to ear it.
PS first post - did a search and couldn't find this topic, pls go easy on me if this is not a cool enough topic for you